Customer Ratings & Reviews

If you have a Nest Aware video subscription, you can only view history of this product in the Google Home app. If you have already set up other products in the Nest app, you can only view history in that app. That means you have to flip back and forth between the two apps (Google Home and Nest) to see all of your video history. I spoke with customer service and they know this is an issue but they don't care, just flip back and forth because they're Google and they don't have to care. Find another service to use because Google messed up what was a great Nest application.

Charging data is weird at best one day it's 100% the next time it's 71% only two of the four I bought seem a curate

These camera's won't work on the same app as other next cameras. Google is shifting their app to a worse one, and you can no longer USE THE NEST APP TO VIEW A NEST CAMERA. We are in a platform shift. Stay away from google home products. the UI is abysmal.

This is the first Nest Cam with Floodlight that I install at home, actually I think it is a great help mainly at night when you are at home and want to be safe, having the ability to see in real time what happens outside is great, also has night vision, microphone and speaker, plus the app allows you to configure the lights and the camera, you can also receive notifications or also see the history of events of the day or past, it is worth mentioning that some options are only available with a subscription to Nest Aware. I must say that from the beginning I found a very simple product but with a touch of seriousness, plus the color and design I like, they are simple but somehow elegant. Well the unboxing is very simple, just remove the wrapping, open the box and everything included is in sight, the installation of the Nest cam with floodlight is simple and typical, it does not require anything extraordinary but the tools to change a light or a new lamp. What in a way causes me a little conflict is the app, although it should be easy to configure because it includes a Qr code that when you start the installation the app asks you to scan, but it seems to take a little time and sometimes presents some errors, I want to assume that with future updates it will improve, but it seems to me that the synchronization and customization of the device through the app can be a little complex for some people who is their first time using this device and the Google Home app, but I believe that on the internet there is a lot of information that can help. I do not want to describe the technical features because the data sheet specifies it but I must admit that some features I really liked, such as being able to raise and lower the brightness of the lights, choose what can activate the lights, and have live access to what the camera is recording is something nice, facial recognition if you have the subscription to Nest Aware, having recorded events to review at the desired time as well as control everything from the app on the cell phone, this device fulfills its function and that is not in doubt, however the use of the Google Home app despite being something that tries to integrate everything in one app, seems not to convince all users of Nest so I recommend considering this before buying this light, other than that I have no other drawbacks with this Nest cam with floodlight, I can recommend it.

This is my first Nest Floodlight and Camera (NFCa). I’m familiar with Nest products, and already have a Nest Thermostat and Nest Hello doorbell with both integrated into the Google Home management tool. Now, so is the Nest Floodlight/Camera package. Not being familiar with the NFCa product, I ‘assumed’ that it would be mounted in a manner consistent with our existing floodlights. In our region, you’ll find that most existing homes have their floodlights hanging from the roof’s soffit. It wasn’t until the unit was received that I realized that they recommend mounting it directly to the side of the house. Wanting to get the unit installed, I decided to mount the NFCa from the soffit, as was our original floodlight. But by doing so, I would be hanging the unit upside down. This would have to suffice until I can install an electrical box directly to the side of the house from where it now hangs. The siding on my house is Hardie Board, which is rated like concrete, and I knew that cutting a hole in it for the electrical box would take more time than if it was wood or some other material. Removing the old floodlight and installing the Nest took me less than an hour to complete. It really is an easy process. With the unit hanging upside down, the sensors – which normally would be positioned under the NFCa – are now positioned on top. Yet it works. As you’ll read below, there is a video option that lets you flip the video 180 degrees so that it is right side up. Otherwise, the video would be up-side down since it’s hanging from the soffit. The Floodlight: The lights on the floodlight are powerful LEDs. You can configure them to go brighter or dimmer, depending on your needs. You also specify what turns on the floodlights. For example, you can configure the sensor’s sensitivity levels (High, Medium, or Low). Since you connected the NFCa to your Nest Home app for live viewing, you can specify when you want the floodlights to turn on. Such as, it’s dark out and the floodlight senses motion. Or, instead of the floodlight sensing motion, the camera does instead. How long the floodlights stay on is also configurable, from 10 seconds to 30 seconds (default), 1 minute, 3 minutes, and up to 5 minutes. You can also specify how dark it should be to trigger the lights to come on when sensing motion. The options include Brighter, Medium (default), Darker, and Darkest. For us, medium means that it is now dark outside. Again, all the above options are available in Nest Home. The Camera: The camera also has a significant number of options available. These include: • Notifications – In this section of the app, you outline one or more areas (zones) in the camera’s view. The app then lets you specify activity ‘within’ those zones. In our configuration, we only want it to report People activity within the single outlined zone. You can also specify activity what happens outside the zone, like people, animals, vehicles, and anything else, like car headlights or sound. You can configure it to also respond to Carbon Monoxide and Smoke alarms. Or, you can specify that you only want to receive notifications if you’re away from home. • Battery – our NFCa is wired to a power source, so this is something I typically won’t bother with. But, if you a unit that primarily runs on battery, there’s an option to restrict video recordings if battery life is less than 7 days. • Events – this permits you to configure how the camera/system should respond to zone activity, such as motion events and people event. It also has a feature for familiar face detection, so it can tell you specifically who came or went. • Video – Under Video History, it lets you specify No History or a 3-day event history. You can also specify how sensitive you want the camera to be before it triggers an event (High, Medium (default), or Low). Once triggered, how long should it continue to record (10 seconds, 15 seconds, 30 seconds (default), 1 minute, 2 minutes, or 3 minutes. Video Quality options are (Max or High). Night Vision turns on infrared LEDs, along with the following options: Always On, Auto (default), and Off. The Status Light option deals with a small status light on the front of the camera. You can specify how bright the status light will be (High, Auto (Default), or Low), with the status light blinking if someone at home is viewing the live video stream. And lastly, you can rotate the image by 180 degrees – a feature that saved me when I mounted the camera upside down. • Audio – Under Microphone, you can turn audio on or off. If off, it disables live and recorded audio. Audio Recording, if off, allows you to listen live, but nothing is saved in video history. Lastly, it permits you to specify how loud your voice will be when you use Talk & Listen. Once the NFCa was installed and running, we tested it out during the evening hours. We noticed that the sensor range for this unit appears shorter than our old floodlights – by a wide margin. That is, at what distance does the camera and floodlight sensors trigger an event. The instructions, however, state that if you install the unit upside down, like I did, that it could interfere with its sensors. So, I’m looking forward to installing it properly to see if this changes how the sensors work. The camera, which is physically separate from the floodlights, connects to the floodlights by way of powerful magnets. However, it is easy to rotate the camera from side to side. My old floodlights had adjustments that you could make as well, but to access them you had to use a tall ladder and screwdriver. To change the NFCa’s parameters, all you have to do is log into your Google Home app and make the necessary changes – all the while sitting in the comfort of your home. That’s how it should be done! All in all, I like this system a lot. It is easy to install, and even easier to make configuration changes. Since I’ve been meaning to install a camera system near where the NFCa is now installed, this kills two birds with one s hot. It gets me a newer and more functional floodlight system, and now a top-notch camera. For me, this is a 5-star solution.

Good, but I bought the thing to work with my Nest Aware account and it doesn’t. Guess I assumed too much when I thought a Nest product would work with other Nest products.

If you already have a floodlight on your house, consider this smart floodlight with security camera from Google. I like the distinctly Google styling and all the connected functionality with the Google Home app. From the premium packaging to the installation accessories, made it clear this is a top shelf product. Included in the package are 3 different sized screws for mounting to certain types of junction boxes. It comes with a metal mounting bracket and a plastic connection plate for twist connection of the unit. The S hook made it effortless to connect the wires just prior to twisting in the floodlight and securing with the locking screw. The camera is attached with a cable and locking screw, then secured with a strong magnetic bond making it somewhat difficult to position correctly. The best position would be to install on a wall, however my box was soffit mounted, therefore the field of view was rather difficult (but manageable) to perfect. It quickly and easily connected to my Google Home app and was immediately accessible via voice command through my Home hub. I liked how easy it was to control the brightness of the floodlights and the resolution of the camera. The app recognizes the unit separately as a camera and a floodlight. I like that you can set parameters for them independently. The camera recognizes familiar faces and animals. The floodlights are exceedingly bright and easily illuminate my entire pool area of 5000sqft. Having a camera in this location is just an added safety measure making sure no unauthorized people or children have access to the pool. I have some issues though. The subpar 1080p resolution is good for clear images up to 20ft away, beyond that, it gets blurry. The free video recording included is a pittance at 3hrs; if something or someone is recorded during the night, you get a notification but can't see it because it's beyond the 3hrs limit which is quite frustrating especially since the camera can record up to a week's worth of video with it's built-in memory. Google offers a subscription called Nest Aware that gives you 30 days of history and connects you to a monitoring e911 service which can listen for smoke alarms, CO2 alarms, and glass breakage. I like the added usefulness and unique features, but I don't like unnecessarily limiting video storage as a means for someone to get the subscription. Nest Aware Plus is a premium service that stores 60 days of history and 10 days 24/7 recording for the exceptionally paranoid. One thing I haven't been able to figure out so far is how to snooze notifications if, for example, I know there's going to be activity for some time. It lets you turn off the camera, but it's just for privacy. While I like the styling and the added features of this unit, better units can be found for the price that offer higher resolution cameras and built-in storage for 2-3 months without having to pay extra. It's a good entry level product that comes out crawling while the competition runs past. Buy it for the aesthetic or if you have a lot of google devices, get the monitoring service. Otherwise, I would wait for the next generation.

Was hoping to mount them where my flood lights are. Unfortunately my floodlights or mounted vertically in my soffits.

As paying member of total tech program I am dissatisfied and disappointed. I have three spotlights installed and wanted to replace them with this Nest spotlight-camera option. Best Buy wants to charge me $135 after me paying for membership. I will then cancel total tech membership and will no longer buy at Bestbuy.

The Google Nest Outdoor Camera with Floodlights is a neat concept but needed was more fine tuning before release. I was super excited to get my hands on one of these for the front of my garage to replace the Arlo Pro 2 that was installed in that spot. After a ton of work adding a light bucket box for mounting it flush and running power wire, it was time for the setup. I do have to mention, the layout of the packaging with literally everything you need to install, including wire nuts, is there for you. Setup was super easy via the Home app and had it up and running in about 10 minutes. Here is where the testing started an finding out some info I should have looked into first. You have to sign up for a monthly service with Nest to use the camera more than 3 hours a day of recording. I did not need this with Arlo as I have less than 5 cameras and it keeps all my recordings I could ever need. I did sign up for the basic service to see what the camera can do and looks like after 3 days of recording. Positives: Daytime recording is decent, picture quality is a 8 out of 10 as long as you do not zoom. Setting the boundaries is not very useful for our home but did try it out and surprisingly, it works very well. The app is quick to load and so is the video. Lights are bright for the size. Performance seems to be reliable and fast every time. Doesn't miss much in the way of movement. Picture with direct sunlight is good. The 2 way audio works great and is super loud for such a small unit. Now, with the goods above, here are the Negatives: No 4K Still just a Nest Cam Nighttime without the light is useless, you can barely make out a car Price for what you get is definitely on the high side, this should be less than $150, I can buy a Wyze camera(which I use for my business) and a $25 LED flood Light from a hardware store and get the same performance for $85 total not on sale. No way to record to local server or hard drive on home network Magnet Mount is strong but needs an optional bolt in from the back to deter camera theft or cover up if mounted low. For someone with a Nest atmosphere already, this is a good buy, especially if they lower the price at any point in time. If you already have Arlo, Wyze, or Ring, stay with that system, no point in adding more monthly fees while overpaying for this product on top of it.

Cannot use with the nest app. Instead, you have to use the broken Google home app.

Returned, as it would not connect to my network. All other cams and doorbell did, this unit would not.

Doesn't connect. Just a $200 motion sensor light! Neither Google nor Best Buy offers any Tech support, so all 3 are going back! I'm a total NEST google guy, but it seems these days it's just to big a hassle, and the products don't work half the time out of the box... it's time to give RING a try! Good Bye Google~!

When the lights come on at at night it floods the backyard which Is very nice and the camera prides great night footage

The flood camera is huge. The Google home app for the camera is awful & primitive. The original Nest app is so easier & way better. The 2nd Gen google nest indoor can is huge also. Who want to put a bowling ball on a wall. The 1st Gen is slimmer, looks better. I'm glad I bought a few 1st Gen Nest indoor cam before Google discontinued them.

I would give it 5 if it only it worked with old Nest app

This is a very good item, everything works properly.

Great nest cam with floodlight, so happy we got it, and pleased with the service.

Ok overall. Image quality is not the greatest but definitely not bad.

I placed my order on November 27. It’s January 21 and no one in customer service can help me locate the status of my order. This is so frustrating.