Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 12024651
Customer reviews
Rating 4.4 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great quality floodlight/camera setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several similar products over the past few years and the quality is very different between brands. The differences include the quality of components, installation and mounting procedures, ease of setup to use the product and finally the quality of the product once it is up and running. Google did a great job on all fronts with this combination. I will start with the ease of physical installation and the mounting hardware. It is very high quality and simple to install. Everything one needs for mounting hardware is included. The unit is solid and stable once installed. The setup procedures were a little bit more complicated for me since I had an existing Nest account that had to be converted to Google Home. I ended up deleting the old account and starting fresh with a new home setup and then it worked perfectly. The device was easily detected and worked immediately upon completion of the installation. The application itself is very robust and also easy to use. I appreciate that I can filter what it alerts me for. I have chosen people, animals and vehicles, but not always motion. Motion is very quick to detect things like turning the lights on and off and I only care about larger objects approaching the camera. The lights are bright, but not obnoxious. I like how the sensitivity can be set and how it can be controlled to when the camera is activated. I have the sensitivity set higher for this, as it can be set to turn off with five different timing options. I have it set for 30 seconds. This is a great quality device that works well. The video is crisp and clear and the lighting is perfect.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
We love google home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love google products and the ai on the camera is perfect.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Adjustable great value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am and have been a fan of Google Nest cams and also subscibe to the yearly subscription which gives me face detection and many days worth of replay etc etc. So now that I got that out of the way I will talk about this new offering which FINALLY has spotlights. It is much needed! Installation is not much different then any other nest cam, they come with everything you need really: mounting plate/grounding screws, junction box screws, mounting plate screws, wire connectors grounding wire, anti theft screws, S hook, hex key, honestly I did not even need a lot of the stuff but you wont need to make any extra trips to the hardware store. My installation is usually very easy, I set it up make sure its safe and leave it alone (and always try to include a battery backup so it the light/lights dont go out during storms etc... I use Google home which works seemlessly with this camera, I LOVE, LOVE LOVE! the way it is set up where I can control how bright the spotlights are. I also like that I can set up how long they stay on when they do spot something. Everything is very easy to set up through the app and its nothing new so it has been fine tuned over the years to work very well. I do not add my lights to routines (turn on when I leave or certain time etc) I prefer just basic use with the exception of changing settings on brightness... The camera is very cool looking, works sooooo well and is if you decide to get the subscription i feel its well worth it and excellent. My favorite cameras on the market and yes I am a Nest fan from before it was google nest came.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Not Good for Alexa.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the Nest device comports well with other Google devices, but it does not play nicely with Alexa. Alexa cannot control the lights- it can only control the camera. This is a deffinite Don't Buy if you are an Alexa user.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there RLPratt, thanks for sharing your feedback on Nest Cam with Floodlight, we hear your concerns about controlling Nest devices and floodlight using Alexa. The Google Nest skill for Amazon Alexa supports Nest thermostats, Nest cameras and doorbells, however, full control and managing the floodlight settings can be found in the Home app only. For more details, visit: https://support.google.com/googlenest/answer/9325080
We’re always on the lookout for opportunities to improve our products and services, and your feedback counts. For any questions or concerns about the Nest Cam with Floodlight, you’ll find us always ready to help you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Ghhhghh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fix ff into hhbvhjn C h in as tv by thx C bjjbhhhhjhf
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Impressive Security Camera/Flood
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice packaging, first. Everything was secure, without excess material. Nothing was broken and all parts are in the box. As a side note, although my garage is wired for internal electricity, there weren't outside lights on it. As a wired camera, I was prepared to do some basic wiring running off the switch. I did wire it ahead of the switch so the camera wouldn't be affected by turning it on or off. So drilling the hole and mounting it to the garage was fairly straightforward, as the directions are step by step. So here's my take. the camera is 1080P which give great pics, some people are upset that it's not 4K, as for me, itf I have a crisp clear picture of Mr. Intruder; I'm a happy camper...this camera does just that. My only gripe is that the camera mounts on its base via a magnet. That's fine for an indoor camera where the chances of a crook swiping it off the wall are fairly remote. It does have a short tether that is supposed to secure and prevent theft, but it can be cut with snips. There are two floods mounting on either side of the camera that have a full range of movement and can be pointed in just about any direction you want. Also as a former lighting salesperson, I was very impressed with the 2400K lumens which throws a very nice distance. Instead of grainy night pics, it shows in color and is very clear. My driveway is steep and pretty dark, the flood and camera gives me an added sense of security, I'm very happy with it
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest - Eye in the Sky
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google - Nest Cam with Floodlight - Snow adds the option of a floodlight and HD camera to any home all encompassed in the Google Nest family and app. Easy to install, easy to add to existing Nest app, easy to access at home or away, the Nest Cam with Floodlight brings whole-home security when you need it most. I found this to be a perfect add-on to the Nest family I had already installed in my home. With the Nest Thermostat and Doorbell, the Cam with Floodlight was a breeze to add and use in the app. Installation was easy if you are comfortable with wiring outdoor home lighting. After initially installing it in the front of my home, I realized it would be better placed in the back of our house. Less than a half-hour later it was back up and running with the other lights installed. Simple DIY project. We love being able to keep an eye on our house, especially the back yard since we live in the country and it can get very dark and the floodlight is a great deterrent for animals or someone taking a shortcut across the property. PROS - Google Brand, Innovation, Quality - Installation is easy for DIY project - Integrates with new or existing Nest account/app - Bright floodlight - HD cam for both day or night - Monitor at home or away CONS - For extended recording or retention of video/sound you need to have a subscription. Does not impact the quality of the unit. Just consider for longer-term retention of content.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So modern and easy to use definitely recommend this
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work with nest?!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with nest!!!! So disappointed. I have to use home app for this and nest app for my other cameras. History view is really lame compared to original nest cameras. Fix this Google.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Awesome, thanks for posting your review on your Nest Cam with floodlights. We're sorry to learn that your experience with using the Google Home app has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.
Your feedback here helps us better understand what our customers' needs and preferences are and will help improve what we provide in the future. If you need further assistance or have additional questions with your Nest Cam, please reach out to our support team and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chargers stop working in few months. Call to get replaced but they don't seem to help.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello RabiD, we're sorry to hear you're having trouble with your Nest Camera with Floodlight chargers — If you still need assistance, we suggest contacting us here: https://support.google.com/googlenest/gethelp?hl=en
Rated 1 out of 5 stars
Horrible Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a negative star I would. Have case open with Google "support" since purchase and light is still not working and "support" has yet to resolve.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for letting us know about your feedback with Nest Cam with floodlight. We apologize for the inconvenience, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
We hear you, and we’d like to help you the best way possible. We’re hoping that you’ll give us another chance to improve your experience. If you’re willing, please feel free to contact our support team again using this link: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The floodlight is the worst part. Worked for 2 days and then lost connection to lights and were never able to get back. Google is no help, Nest was better without them.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Will, we appreciate you for posting your review on Nest Cam with floodlight. We're sorry to learn that your experience was less than ideal. We'd like to know more details about your connectivity issues with the lights so we can provide you with troubleshooting tips that may improve the performance of your device. If you're willing to give it another go, please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Poor transparency
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am upset that i did not get clarification on all the issues that i would be facing just to even set this up. Really disappointed in the lack of explanation by the tech.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cowboyfan, thanks for sharing your feedback to let us know your issues with the Nest Cam with Floodlight, and we’re sorry to learn it’s a disappointing experience for you.
The Nest Cam with floodlight requires a connection to your home’s power that provides 100 to 240 V AC, 50/60Hz. If you need a junction box installed, if you need help installing the floodlight, or if you need to install the floodlight in an area that doesn’t have an existing power connection, we recommend contacting a pro. Visit this link to learn more about how to install it, that includes installation video: https://support.google.com/googlenest/answer/11003780
If help is needed, or for any concerns, please get in touch with us at your earliest convenience here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great picture quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is replacing a different brand flood light camera and is a very nice upgrade. The install is easy and comes with everything you need to make it go smoothly. If you have installed a new light fixture before you can do this. After installing I was able to pair the camera/flood light with me google app fast and easy. The app will walk you through every step. My house runs on google home. So I’m use to the app. And love that I can see this camera on my google hub display. The flood lights are super bright. And light up my whole driveway and front yard. The camera records great crystal clear video. And picks up sound crazy good. I can hear my self talking very clearly at over 20 feet away. And I find the history easy to search through when looking at the events of the day. The unit it self feels nice and sturdy also looks good too. There are so many features I haven’t had time to play with yet. But right out of the box it’s working good for me so far. Picks up Motion as soon as I walk out the front door and picks up motion in the driveway and on the sidewalk too. You get a lot for this price point.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t ask them to install, they will charge you and then the person doesn’t show, can never get a hold of someone on the phone and when he finally does show tells you you need an electrician
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting your feedback. We apologize for the inconvenience that Nest Cam with floodlight has caused you, and that our support fell short in providing the help you needed.
Your feedback is important to us, and we’d like to help you the best way possible. We’ll also make sure to pass along the details of your feedback to the right team. For your support needs you may always contact our support team using this link: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Would not recommend it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. Difficult to operate. Changing settings requires searching levers of screens. Does not consistently notify when people walk in front of the gate.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi sljkdi, thanks for sharing your experience about Nest Cam with Floodlight. We’re sorry to learn that your experience with the device is less than ideal.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. Delayed notifications can be caused by several reasons such as Wi-Fi network congestion, wireless interference with other Wi-Fi hotspots or devices nearby, and other Wi-FI settings. We suggest checking your mobile phone’s network connectivity, rebooting your Nest Cam with Floodlight or doing a factory reset.
If this doesn’t fix the issue, we may need to take a closer look at your device. You can always contact our support team, and we’d happy to help you here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Not Happy with camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to add extra views and they always stop as soon as someone is in view it seems like they freeze and dont record!!!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Carrie, thanks for posting a review about the Nest Cam with Floodlight, and we’re sorry to hear of your poor experience with the event detection feature.
Event detection and video recording depends on the camera settings that you select. You can change the settings like adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful for you: https://support.google.com/googlenest/answer/9250426
For further assistance, you’re always welcome to contact us at the following link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Quick Setup and Fantastic Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Physical Setup The setup on this camera will be exceedingly easy for anyone comfortable working with 120 who has an existing "dumb" floodlight somewhere they want a camera. Luckily, most modern homes and even old ones have motion sensitive floodlights in places of concern, so hopefully that's you. One snag for me in this regard is that a downspout runs right through an ideal field of view. The housing for the part that mounts is rather large, probably 8-10 inches, and when replacing a soffit floodlight, this comes down and the camera mounts just beneath it. My options would be to move the camera (and electricity) or move the downspout. I've got more experience with the former, it's just on the to-do list now that I have it all setup and getting pretty decent angle, just not perfect. Take a look at obstructions and know how far down you're placing the camera before undertaking. Once everything was hooked up, I actually replaced the switch for the light with a USB-A/C outlet. This switch was at the front entryway, so now I have some phone chargers for guests there. Added bonus if your floodlight is on a switch-- think about what might fit well there instead of just a blank or cover. The Digital Setup The smart home setup, i.e., getting it to talk with other things in your house and function as a camera, went very smoothly. Each step had very clear directions within the app, required no reference to paper documentation, and had the device functioning normally within a few minutes of opening the app. My "smart home" is waiting for a bunch of these to play together in a more seamless way, but that's more to do with the fragmented nature the platforms. I suspect anyone with a google-exclusive smart home will find lots of neat tricks and automations to increase this device's utility more than I can at the moment. Setting up activity zones, playing with which notifications you want, and adjusting the brightness of the light were all very straightforward within the Google Home app. The Camera I've had a few smart home security cameras. Things have really improved since the last outdoor Nest camera. The image quality is just a lot better now. Additionally, it seems to be picking up audio without some of the "environmental" distractions. I haven't looked to see if it's using AI or some other audio enhancement, but it really sounds like it's honing in on the conversations and toning down things like wind, cars, and HVAC background. Having the unit sync more seamlessly with motion sensitive lighting has its obvious benefits. I'd handled this in the past with automations of 2 devices, and the "handoff" when things get bright can sometimes miss just what you need on tape. Reviewing footage, the switch between night vision and properly lit footage misses nothing. Finally, it seems like a lot of progress has been made on both the AI identification of vehicles, people, pets, etc., but also the notification system providing homeowner-relevant clips in a timely manner. Many of these devices take several, sometimes up to 20 seconds, to go from the "notification" to showing you what's happening. You get the loading wheel to look at in the meantime. At least while I'm home and/or have a reliable connection (even cellular 5G), the video loads very, very quickly. I don't find myself wondering whether it's important or not, it just shows you the video right away. I think this aspect might be the most important differentiator among these home security cameras. If you frustrate your users into not paying attention or otherwise disabling notifications, you're not providing a device to increase security, you're providing a toy that people will get tired of. Now I can see a notification, tap it once, see it immediately, and decide whether anything needs to be done (very very rare that I have to do anything). But when something does happen, I'll actually look instead of ignoring it, because I can quickly see them all.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Bright Lights, Good Camera, So-So Automation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Cam with Floodlight is a convenient combination of lighting and monitoring in one package. It was easy to install and set up, captures pretty good footage, and has smart notification settings. The two-way audio allows you to hear what’s going on and even talk to visitors (from up above, at least), and the Google Home platform allows for light control and video viewing from a phone or tablet. There are a few things about the way this product works with Google Home that I wish were better, but they are just annoyances, not really dealbreakers for me. I’ll start with the things I really like about this product: Installation (replacing an existing floodlight) was a lot easier than I expected. The instructions in the app (and accompanying videos) were very intuitive to follow. Almost everything I needed was right in the box, and worked as described in the instructions. There was a part of me that wished I had a printed installation guide as I climbed up the ladder, but that probably would have been more cumbersome than just following along, step by step, on my phone screen. Set up was also easy in the app. A few moments after I had the camera installed on the exterior of my house, it was on my WiFi network and I was controlling lights and viewing video footage on my phone via the Google Home app. I also like the ability to draw zones in the camera’s field of vision and set different rules for each one. Combined with the vehicle / person / animal recognition features, I can very specifically control what the camera does/does not record, and what I do/don’t get notifications for. Now, on to the things that frustrate me about the Google Nest Cam with Floodlight. First: There is no option to view the live stream or recorded videos from a PC. You can ONLY do this in the Google Home app on a mobile device. Even more frustrating is that you can’t even save recorded videos direct from Google Nest storage to your Google Drive account. The only way I have found to get a video file to my Computer is to first save it to my phone, then from there send it via email or manually upload it to a file sharing/storage service. Second: The floodlights come on when motion or other events are detected, but only using the most recent brightness level. We like to have the floodlights come on at a lower brightness level between sunset and late evening. After that, we only want them on in response to what the camera sees. That can all be done (either manually, or using automated routines in the Google Home app), but you can’t set different brightness levels for the two situations. So, if I am using 10% brightness for my mid-evening illumination, I’m stuck at 10% brightness when someone sneaks up my driveway in the middle of the night. Third: I have lots of home automation products, all connected to Google Home through the “Works with Google” interface. I was hoping there would be a way have the Nest Cam act as a trigger for Google Home routines. When we’re away from home and the Google Nest Cam with Floodlight detects a vehicle in our driveway, it activates the floodlights, starts recording, and sends me a notification. I’d really like to be able to create a routine that also uses that event to turn on a lamp or two, play some music, even activate another security camera I have elsewhere around the house. Unfortunately, Google Home routines cannot use the Nest Cam as a trigger. So, overall, this is a bright, customizable LED floodlight set up with a high-quality camera. It’s definitely an upgrade over my previous floodlight, and I’m confident that I’ll be able to capture activity around my house when I’m not around. But for someone like me who really enjoys accessing products and services from different platforms, and really taking advantage of home automation features, the Google Nest Cam with Floodlight comes up a little bit short. The good news is that all of my “don’t likes” could potentially be fixed with upgrades to the Google Home platform, and those do happen fairly often, so I’m optimistic…
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Can be installed under an eave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this item as it can not be installed under an eave upside down like floodlights. It has to be installed horizontal unlike floodlights.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there CummingGa, thanks for letting us know about the issue. It's unfortunate that you had to return Nest Cam with Floodlight.
If you ever have a change of heart and reconsider using Nest Cam with Floodlight again, we'll do our best to provide you with a better experience. You may reach out our support team for any questions or support needs by visiting us here: https://support.google.com/googlenest/gethelp














