Customer Ratings & Reviews
- Model:
- GA02411-US
- SKU:
- 12024651
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
I have 5 camera floodlights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of these flood lights and they work great. Excellent for home security and watching the dogs.
I would recommend this to a friendThe best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingggggggggggggggggggggggggggggggggggggggggggg
I would recommend this to a friendFlood light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New one works fine. The rubbish one i purchased was junk. The video was upside-down.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, WilliamL! Thanks for letting us know that your Nest Cam with Floodlight is performing well. We’re sorry to learn you came across an image issue with your previous device. In the event you need to straighten a tilted or upside down image, you can try twisting the camera in its stand, or adjust the video using the Home app. This link might be helpful: https://support.google.com/googlenest/answer/9219187
We hope you’re getting the most out of the Nest Cam with Floodlight’s advanced features. If assistance is needed, our dedicated team of support is always at your service here: https://support.google.com/googlenest/gethelp
Google Is Not Nest Anymore!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google is leaving Nest, as a result if you have previous Nest products, you need the Nest app, if you are buying the new cameras (2021 releases) they will not show up in the Nest app so you need two apps. As a result, if you are thinking that Nest is ideal for home automation, you are wrong. You will need to use two different apps. Like for example, if you want settings in your thermostat, you need the Nest app. Any other camera is accessible in the Nest app but not the newest cameras. Also these cameras were not as easy to setup as the previous cameras. The video is in a small frame and that was making it impossible on a smart phone to pause, play, rewind, etc. Google really took user friendly out of the Nest products with this one. I called customer service and they said that they are trying to move everything over into the Google Home app and are leaving the Nest app. However if you purchased Nest Secure, you will always need two apps and that will eventually just go away. My recommendation, Ring... I am so frustrated after spending thousands of dollars on Google.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jam3s, thanks for sharing a review about the Nest Camera with Floodlight, and we’re sorry to learn that it’s a frustrating experience for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Today, most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands.
Your input helps us better understand our customer preferences and needs. We’ll share this with the right team to work on improving our products and services. Meanwhile, we’re hoping you’ll consider to keep using the new Nest Cam, and for any concerns or anything you’d like us to address with, please let us know anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and great quality, makes me feel more secure
I would recommend this to a friendDo not buy if you have existing Nest equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have stated, this will only work in Google Home and not the Nest app. This requires you to have two separate apps for your cameras. Google is commited to forcing you in this direction as they have publicy shared they are forcing this change on their user base.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi iluvchicken, thanks for your insight. We're sorry to hear about your disappointment with the Google Home app as the main software to manage your Nest Cam with Floodlight.
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
We care about your support needs. You're more than welcome to reach out to our support team for your support needs, by visiting us here: https://support.google.com/googlenest/gethelp
Just Google, not Google/Nest - Nest was Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long-time Nest enthusiast. We have 5 Nest IQ cams, Nest Doorbell, and several Nest Smoke/Carbon Monoxide detectors. We needed a floodlight as our old one went out and thought to give the Google/Nest Cam w/ Floodlight a try. After installing the floodlights and trying to set up the Cam in the Nest app, I came to find that it is not compatible with my loved, easy-to-use Nest app. Google, we don't want to use your outdated, clunky Home App (it sucks). Google, you took an excellent Nest company that made quality products with outstanding customer support and Googleized it. Get it together and act like the trillion-dollar company that you are.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi daQban, thanks for choosing Google Nest products. We're sorry to hear about your disappointment after finding out that Nest Cam with Floodlight is exclusive to the Google Home app.
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign in to both the Nest and Google Home apps.
- Your homes, and home members will be aligned across the Nest and Google Home apps.
We'd be happy to assist you for any help needed with your Nest Cam with Floodlight. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
Worst generation of Nest products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the same Nest that got me hooked a couple years ago. This camera doesn't even work in the Nest app, you need to use Google Home. It won't stream to your chromecast or Google TV any longer, and when you go to look at what it recorded 5 minutes ago, you're as likely to get the video as you are "this video isn't available yet" as you wait for the buffer to upload. The lights are great, the video quality is fine, the night vision is the same as previous generations, but the software interface has gone downhill in a big way. If it wasn't hardwired through the brick on my house I'd return it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there skiflyer, thanks for sharing your insights with us. We're sorry to hear about your disappointment with new Nest cameras and the move to the Google Home app.
We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We're always searching for ways to keep improving our products and we'll make sure to pass along the details of your feedback to our product team. If you have any further questions, we'd be happy to answer them and help you with your support needs. Please feel free to speak to any of our support agents here: https://support.google.com/googlenest/gethelp
DOES NOT WORK WITH NEST APP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS CAMERA DOES NOT WORK WITH THE NEST APP. I am so angry. It can ONLY be accessed through google home. Which is great if you want to hit an extra button to see your cameras and then wait for it to load. Awesome feature for a security camera. $300 junk. Should have installed a regular camera and a cheap floodlight, but now I have this useless junk installed already.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for writing a review to let us know of your issue with the Nest Cam with floodlight and the Google Home app, and we’re sorry to learn it’s a disappointment for you.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns around the features and performance of the Nest Cam with floodlight, or with using it effectively in the Google Home app, please don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp
NEST bad investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others state the battery oddly keeps draining, camera goes dead for couple days and then recharges. Camera is hooked up correctly. Done with this company. The software is also now very very user unfriendly. As for NEST during the riots in 2020 as also noted in other reports the bandwidth was slowed and altered assuming by the company — where I know on my end, people in the video were absolutely blurred out making ghost like figures. Made the system totally useless when needed the most. I’ve started making the switch to Ring.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi John, We appreciate you for sharing your experience with your Nest Cam with floodlight and we're sorry to learn that you're having some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. When it comes to the Google Home app, our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go, we'd recommend that you reach out to our support specialists so we can help you with finding a better resolution for the issues you’re experiencing with your Nest Cam. Please contact us by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Doesnt work with google nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, PIA to connect, It is NOT compatible with google nest. Which is the only reason I chose this model. Why would a google camera not work with google nest is insane. Lost power camera disconne ted after 90 days and it would never reconnect to my wifi or google home. Waste of 300 bucks. Avoid like the plague
No, I would not recommend this to a friendBrand response from Nest Support
Posted .That sounds like an awful experience. We at Google Nest take customer satisfaction very seriously, and we apologize that your camera wasn't compatible and then wouldn't reconnect. It's beyond frustrating, and we understand why you're upset.
Here at Google Nest, we want to make connecting your home a seamless experience. Your feedback is valuable, and it helps us improve.
We're working hard to make compatibility information crystal clear on our website so you can choose the perfect Nest camera for your needs.
Reliable Connections: We're constantly striving to ensure a smooth user experience, even after power outages or disconnections.
We hope you'll consider giving Google Nest another chance in the future. We offer a range of Nest Cameras that integrate perfectly within the Nest ecosystem, providing a reliable and secure smart home experience.
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great flood light/ sensitive camera I highly recommend it
I would recommend this to a friendIncompatible with Nest App, Not viewable on web
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with the Nest App or previous versions of the camera, and not viewable on the web from a desktop/laptop. Only works with the Google Home app on a phone. Absolute garbage.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi greenlifevt, we appreciate you for sharing your feedback about the Nest Camera with Floodlight and the Google Home app, and we’re sorry that it was an inconvenience for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Your feedback is important to us, and we'll make sure to share it with the product team, since we're always trying to find ways to improve our products and services. If you have any concerns about your Nest camera, or with using it effectively in the Home app, please let us know anytime here: https://support.google.com/googlenest/gethelp
Needs more work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. Camera and floodlight is very high priced in comparison to alternatives 2. when you hook a security cam to floodlights...the thing you dont do is put the dangly wire out there for criminals to snip with anything as small as a pocket knife of scissors...dumb design
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BDH1, thanks for sharing your insights. We´re sorry to hear about your disappointment with the wire connector for Nest Cam with Floodlights.
We´ve taken note of your feedback and we´ll make sure to pass this along to the right team, since we´re always on the look out for new ways to improve our products. In the meantime, if you need further help, we´d be happy to answer any questions or support needs you may have by reaching out to us here: https://support.google.com/googlenest/gethelp
Nest lover - Can't recommend new cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bright minds at Google made it so people can longer use the new Nest products in the Nest app. They are forcing everyone to use the Google Home app for new cameras and the Nest app for others. The usability you came to love and rely is no more -beware. They have claimed this move will make things better...in the future when they get around to making a new app. No reason not to launch it in the Nest app and then migrate to a finished app later. Stay away.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi flug, we truly appreciate your feedback about the Nest Cam with floodlight, and we’re sorry to hear it’s a disappointment for you.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns around the features and performance of the Nest Cam with floodlight, or with using it effectively in the Google Home app, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
Does not work with Nest app
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1) This camera does not work with Nest app [only GoogleHome]. 2) There is no way to view the camera on a desktop PC. 3) You can only download predetermined clips and not specific content. ….They are charging a premium for the Nest name without any of the benefits.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DanB, thanks for sharing your feedback with us about the Nest cam with Floodlight, and we’re sorry to hear that it didn’t meet your expectations.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest append web app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
Here are some benefits you can get by using the Google Home app with your Nest Cam:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- If you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Also, you’ll have the ability to download multiple video clips that event video history automatically captures. If you have event video history, your Nest camera will automatically generate a video clip of the activity that you can download. If you have 24/7 video history and want to create a video clip of a specific event you will need to download one of the automatically generated video clips and edit using your phone’s native video editor.
We appreciate you for pointing these things out, and we’ll definitely share this with the right team to keep on working for improvements. And if you have any concerns about using the Nest Cam with Floodlight, or using the Google Home app effectively, please let us know anytime here and we’ll help you the best way we can: https://support.google.com/googlenest/gethelp
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is garbage. Don’t waste your money or time. Nest app and Google Home app are unworkable. Installation and set up should be seamless but nothing but headaches and still haven’t got it working. I watched numerous videos without success. Now I have an outdoor wall ornament.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi VictorH, thanks for sharing your feedback, we definitely want you to have a positive experience with your Nest cam with floodlight. As you already complete some basic troubleshooting, we recommend that you get in touch with us at your best convenience, we want to walk you through some more advanced troubleshooting: https://support.google.com/googlenest/gethelp?sjid=17811416974841254992-NC
Didn’t work for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to install this floodlight and I wasn’t able to. The directions are fairly simple, but on my house I couldn’t get it to stay. Only giving a rating because it didn’t work for me. I can’t speak to the video quality.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Lovetech0507, thanks for reaching out. We're sorry to hear about your difficult experience in setting Nest Cam with Floodlight.
If you haven't tried yet, you can find a detailed guide on how to set up your Nest Cam with Floodlight using this help link: https://support.google.com/googlenest/answer/11003780
We'd like to help you with your concern. Our support team would be happy to assist you and walk you through the setup process, and even some features for your Nest Cam with Floodlight. Please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
not compatible with nest app. terrible.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device works exclusively with the google home app which lacks the features of the nest app. If you already use the nest app with other cameras/doorbells, please know that this product will not show up on your nest app. you will have to use the dated, clunky google home app instead. terrible product with terrible support. a disgrace to the google name and absolutely not a nest product as it is so clearly labeled.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Adam, thanks for your feedback. We´re sorry to hear about your frustrating experience with the Google Home app.
We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Our support team would be happy to answer any questions you may have by reaching out to us here: https://support.google.com/googlenest/gethelp
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy. Google as had two updates that have ruined the quality of the Google Nest Cameras. Google has run Nest into the ground sibce they bought them out. Getting rid of Nest secure and raising prices for Nest Aware was it for me. Horrible customer service.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, we're sorry to hear that your experience with Google Nest cameras and our support team has been disappointing. It's important to us that we provide you with the best help possible and identify the issues you’re having with the updates and find a better resolution for you. If you're willing, we'd like to have another go in assisting you with your concerns about the device.Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp