Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 11841847
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Great doorbell; easy installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to replace my 1st Gen doorbell. Was easy to install and now, I have a working one! Let's hope it lasts another many years.
I would recommend this to a friendPeace of Mind!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a client who has been a repeat client. She was worried about security so I got this for her as a closing gift when she bought the home.
I would recommend this to a friendUpgraded from original NEST Hello...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order of magnitude improvement over first gen nest. Easy install and setup. Does NOT use legacy nest app, but rather the google home integration app. Major increase in resolution of camera and network speed.
I would recommend this to a friendDecent doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be nicer to have better resolution. The connection to the Nest Hub is nice.
I would recommend this to a friendGreat doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam with good daytime and night time resolution. Though requires a subscription if you want more than 3 day notifications.
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I would’ve thought very pleased would recommend it
I would recommend this to a friendGreat visibility and it uses our existing chimes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and connect to our existing doorbell chimes. The camera view is wide and clear, day or night. Microphone works well for two-way communication too.
I would recommend this to a friendReplacement
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my old Nest doorbell because it started to crack in the front from sun damage. Hoping this one holds up better than the last one.
I would recommend this to a friend- Pros mentioned:Video quality
Not Nest App Compatible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the Nest logo on the box, this doorbell is not Nest App compatible. Bit frustrated but understand Google likes doing things their way similar to the Fitbit fiasco. The doorbell works and has great image quality despite the incompatibility. If you use Google home or not in the Nest ecosystem, this doorbell is for you.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, FernP. Thanks for leaving feedback about the Nest Doorbell (wired, 2nd gen). We understand that having the ability to manage and control the doorbell through the Nest app can be ideal for you. However, our priority is to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits of using the Home app includes the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you need help with using the doorbell in the Home app effectively, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
Awesome.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to upgrade from the first generation Nest Door bell, the color is Great - works awesome - install was easy.
I would recommend this to a friendWorth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Google. This does the job well and only ask is make more ring themes year round. The ones you have for seasons are great but short-lived.
I would recommend this to a friendDoorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is perfect for security and general doorbell usage.
I would recommend this to a friendGreat home security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great looking and performance camera. Added this to my existing Nest subscription.
I would recommend this to a friend- Cons mentioned:Compatibility
Old is gold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the new one but I prefer the older version. This camera captures more vertical frame rather than horizontal. Plus not having Nest compatibilty sucks. Google should add more Home screen customization to their Home app. On the old doorbell I could open the nest app and all of my cameras would load up. On the Google Home app I have to click the camera shortcut button or click the device.
I would recommend this to a friend Works well, missing a few features from previous m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older model. I like this one, but I do miss some features from the older one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BrianDC. Thanks for sharing your experience with the Nest Doorbell (wired, 2nd Gen). While we're glad to hear that you like the latest model, it's disappointing to hear that you miss some of the older model's features. We understand your frustration and we recommend reaching out to our dedicated team of specialists on the Google Help Center so they can provide to you the information that you need to know about your new device. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Compatibility
Issues staying online
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong I like Google products, but got this hooked up and working and after a couple days started going off line. After a few hours would go back online. This is the only product that would go off line out of all my other security Cams. As of 7-21-23 it went off line and hasn't come back on line. Some of the reviews had the same problem.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, johncolts54. We appreciate you for sharing your experience with the Nest Doorbell (wired, 2nd gen). We're sorry to learn that you're having connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Best doorbell cam available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell never fails. Gives amazing algorithm categories. It can show if a package is no longer in view, if a person, animal, wtc are in view. Great features
I would recommend this to a friendNeed Instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked great, but would like to see some printed instructions to accompany the online app version.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, James. Thank you for posting your review on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns about the printed instructions, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Solid Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device. Had the previous version before it was vandalized. I prefer this over the ring and the privacy expectations with Google are little better than Amazon.
I would recommend this to a friendNice improvement over Gen 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from 1st generation. Much better video image and remains connected to my internet.
I would recommend this to a friend