Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 11841847
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Not worth the "upgrade"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the rookie mistake of thinking because this was a newer version that it would be better than my original nest doorbell. I was horribly mistaken, the video quality is atrocious and it has a more narrow field of view. These issues are most apparent on night video.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brandon.We're sorry to learn that your experience with Nest Doorbell (wired, 2nd gen) was less than ideal. We still want to understand your concern so we can help find a better resolution in improving the performance of your device. We recommend reaching out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google integration and that you save peoples faces so it recognizes fornnext time.
No, I would not recommend this to a friendThis doorbell camera doesn't work as well as other
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's the camera or it's the nest system. But this is the worst camera doorbell I've had. I've got three different doorbells that I've purchased and they all work fine. This one only shows a partial of a person when he comes and it then it turns off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Jamesdiego. We understand your frustration with the performance of your Nest Doorbell (wired, 2nd Gen). We apologize for the inconvenience it's causing. The issue you described, where the camera only shows a partial view of a person and then turns off, could be related to a few different factors. We want to know more about your concern so we encourage you to contact a dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
The best door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second doorbell and it the excellence and higher quality is notable.
I would recommend this to a friendPro install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greet product and easy to use. It did take a little bit of effort to install.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Juan! Thank you for posting your review on Nest Doorbell (wired, 2nd gen). We're delighted to hear that you're having an awesome time with the device. We appreciate you sharing your feedback with installing the device and we've taken note. If you run into any questions, feel free to reach out to our team of specialists on the Google Nest Help page here: https://support.google.com/googlenest/gethelp
Nest doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set-up. Great 1st level of security. Did replace 1st generation
I would recommend this to a friendNest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this for the battery one. Just because the wired one was not going to work for me
I would recommend this to a friendA must have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my doorbell camera even though the Geek Squad install experince was a nightmare.
I would recommend this to a friendNo Monthly Fee for Clips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Monthly Fee for video clips is what sold me on this doorbell versus the others.
I would recommend this to a friendNot on nest ap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wide camera view. If you have nest system it won’t show up on the nest app. Google home only.
I would recommend this to a friendWorks Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was quite easy. I had one issue but customer service was great in identifying the problem and getting it to work.
I would recommend this to a friendNice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I think there are much better product than this for cheaper price
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful doorbell. Good quality. I just wished it had a wider view angle.
I would recommend this to a friendDing Dong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and install. Very good camera view. Good voice on speaker.
I would recommend this to a friendIt’s nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice addition to the smart home. Kind of goofy to install
I would recommend this to a friendAll wanted and then some.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i needed in a camera. Rhe additional features are just icing on the cake. This is a worthwhile invention
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
google home app/nest is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to the wired doorbell after a pathetic experience with the battery version (no where close to the advertised battery life and I was having to charge it once every 2-3 days). Wired version comes with all required mounting hardware and is smaller than the battery version. The recording quality is also better. That's where the pros end. I have constantly gotten issues with the doorbell failing to connect to google home. Obviously wifi/connection is not an issue since the battery version had no issues streaming, I only returned it because it would not last longer than 2-3 days. The wired gen 2 will constantly show the device as "offline" even though it will give a notification that a person/vehicle/package was seen but will not let you access any of the footage. Bestbuy total tech will not help regarding this and google support isnt strong. I dont believe this is a hardware issue, its a well documented software/integration issue. Highly suggest going to a different brand until google home gets its stuff ironed out. Im very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi drbund, thanks for sharing the details of your feedback on Nest Doorbell (wired, 2nd gen) and with the Nest Doorbell (battery). It’s unfortunate to hear the doorbells fell short of meeting your expectations, and we’re sorry about your disappointment. We’ll definitely pass this information along to the right team to work on improving the products and the services we offer, including how we handle cases with accuracy and efficiency. Meanwhile, we’re hoping you can give us another chance to help, please share with us your recent case number at the following link so we can continue our investigation: https://support.google.com/googlenest/gethelp
Nice Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is better than the last one. I don't have any issues with this one.
I would recommend this to a friendAwesome doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I did had to reset it once but it has worked perfectly since
I would recommend this to a friendOver all I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I like it but the night vision takes a while to change to after dark
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AngelaN! We appreciate that you like the Nest Doorbell (wired, 2nd gen), and we hear your concern about the Night Vision.
We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.
You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp