Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 11841847
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Great project
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and does what I need it to do when looking at my front door.
I would recommend this to a friendMy doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my doorbell, i wouldn't traded for the world.
I would recommend this to a friendSmart house deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the new colors are a great choice, and the overall product is great
I would recommend this to a friendWorks great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, paired seamlessly with my other google devices.
I would recommend this to a friendGreat camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell camera. Has great viewing angles.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality plus free installation with your total tech membership
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next Door Bell Works Great. I would buy this again.
I would recommend this to a friendGreat product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Much better than the othe brand I was using.
I would recommend this to a friendGreat doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement to the older Nest Hello. Love it!
I would recommend this to a friendGood Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Door Bell, Battery lasts about a week. Good gift
I would recommend this to a friendaverage product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous version camera was better quality image and it had more focus flexibility
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey Walter Thank you for your feedback. We apologize that the New Nest Doorbell Wired 2nd gen did not meet your expectations. To help us improve, we kindly request that you share your specific comments at this link: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good work, I’ll recommend friends to buy it. Nice product.
I would recommend this to a friend- Cons mentioned:Connectivity
Absolute Garbage! AVOID!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Cam products are total garbage. Don't waste your money. Literally NEVER works when we need it, seldom can show live video (despite have 2 different internet services with 3 routers each and FAST bidirectional wifi everywhere in and outside our home). We TOTALLY regret investing in the Nest ecosystem and are planning to remove and purchase a REAL camera system.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Not reliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this doorbell/camera for three months and twice it has been unresponsive and not functional. It has now been off for 3 days, unresponsive. To hard reset you must remove the door bell with the inadequate tool that came with it and reset it from the backside. Not a simple process by any stretch. I intend to contact google and request a replacement.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Seahawk. We're sorry to hear about your frustrating experience with Nest Doorbell (wired, 2nd gen). We appreciate that you've shared your feedback with us and recommend reaching out to our team of specialists so we can help identify the cause of the issues you're having and find better ways in providing a resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 1st gen google door bell and had more steps to set up but definitely had a better functional operation would detect more motions, would send more alerts this need 2nd gen not worth it the price and the function
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello Robertol, we appreciate the feedback that you've shared with us regarding the features on your Nest Doorbell 1st and 2nd gen. You get notifications about events, face detection, animals, packages, sounds and motions if you subscribe to the Nest Aware subscription. Take a look at this article to find more details: https://support.google.com/googlenest/answer/9233159?sjid=12629368940959491693-NC#zippy=;
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the first gen to this one, the first one is so much better you can move it around, this one just stays put and last it’s not on the nest app anymore its on google home witch is terrible
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trini. Thanks for leaving feedback on Nest Doorbell (wired, 2nd gen) along with the Home app. We regret to hear that your experience is less than ideal.
Our priority with this launch is to build a complete experience for our new cameras and doorbells in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
We’d like to learn more about your other concern with using the doorbell. Please get in touch with us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, would suggest the google hub as well. Just make sure you have a router that can support these devices. Otherwise they will randomly disconnect if you have to many devices on simultaneously.
I would recommend this to a friend - Cons mentioned:Connectivity
Best Doorbell is Glitchy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second try with this doorbell. I’ve had issues both times attempting to add it as a connected device within the google home app. This time, I could never get the camera to display. So, unfortunately, due to the glitchiness of this device, I’m unable to use it.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello JCDenver, thanks for sharing your experience with us. We're sorry to hear that you haven't been able to set up your Nest Doorbell Wired (2nd Gen). To better assist you and provide the best possible solution, please reach out through this link: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice improvement from the gen 1 doorbell. :)
I would recommend this to a friend- Cons mentioned:Connectivity
Worthless - doesn't work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spent hours on the phone with customer support - this doorbell never rang on interior doorbell or on my phone. All of the software settings were correct and the installation was correct. I had no idea when someone was at the door - completely useless. customer support was not help and gave up on fixing the issue. Now BB won't let me return. Don't waste your time or money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, RRAsheville. Thanks for sharing a review. It’s unfortunate to hear that your experience with the Nest Doorbell (wired, 2nd gen) has not been ideal. We can imagine how much time and effort you’ve spent, and we’re sorry for the inconvenience this issue has caused you. We’ll use your feedback to work on improving how we handle customer concerns with accuracy and efficiency. Meanwhile, we’d like to have another chance to help you with your concerns. Please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp