Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 396 reviews
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Doorbell Camera experience
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes yes yes. This door bell is soooooo nice. The app set up is with google so make sure that you create an account. But let me tell you, I see everything!!! I have a piece of mind now and don’t have to go look and see who is at my door. Definitely a homeowners must have. Eventually you will need a subscription to view activity that your camera catches but it is worth it. The sound quality, night vision, and video quality are all really good.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Awesome Must Try Doorbell
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am in love with this doorbell. It was assembled quickly and without issues. Instructions are clear on step by step. I also love the fact that it catches everything opposed to my Vivint doorbell. Everything is easy access with the home account. Looking at purchasing the hub and deadbolts next.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Love this!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera works wonderful! Great image and make us feel more secure know what is happening around our home at all times! This camera always catches activity outside and we always get notifications for every event, which is our personal preference. We would definitely recommend this camera!
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 4 out of 5 stars
Though instructions confusing-I’m happy!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After much rereading and redoing the installation guide and finally ignoring the final picture, I was able to get it installed. (The final picture seemed to indicate the tiny center light and the outer ring should be lit to begin pairing. That was untrue.) The doorbell and camera work great! The camera could be better, but it works well. I’m impressed that I get alerts no matter where I am.
I would recommend this to a friend
Brand response from Google Nest Support
Posted .
Hello MarieW, we're sorry to hear that you encountered issues setting up your Nest Doorbell Wired (2nd Gen). We appreciate your determination in completing the process. At the same time, we're glad you're enjoying the quality of the Nest Doorbell and Camera. If you have any further questions, please don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Installation
Rated 5 out of 5 stars
Knock knock who's there? I already know who is
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Nest doorbell wired camera is awesome. The installation with the step by step instructions are very detailed and is easy to follow. The camera is very sensitive it was picking up vehicle movement at a great distance. It also picked up an firework going off at 12/31/2022 see the attached picture.
I am very pleased with this purchase.
I would recommend this to a friend
Cons mentioned:
Battery life, Compatibility
Rated 5 out of 5 stars
Awesome front door camera with night vision
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome upgrade from the 1st generation the previous model is completely terrible constant shutting down due to cold weather loses charge quickly.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Great doorbell
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture quality and connecting with the google home app couldn’t be easier. Set up and installation didn’t take longer then 10 min at the most
I would recommend this to a friend
Rated 4 out of 5 stars
Google Nest Wired Doorbell
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall good quality. Big improvement on aesthetics. Had the old one and while it looked nice and shiny new it quickly started cracking on what looks like plexiglass. Bought this newer one because the older one stopped working. My only problem with it is that they flipped the design on the base plate for the screw hole slots. I had to make new holes in the wall because they were different as far as the mounting holes go. The screw hole that has a horizontal slot for fine tuning vertical alignment has been switched around to the top i think it was. Other than that, i would recommend it either way.
I would recommend this to a friend
Brand response from Google Nest Support
Posted .
Hey There, Thank you for your feedback. We appreciate you sharing your experience. If you'd like to share more details about your specific experiences or suggestions, please feel free to fill out our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 4 out of 5 stars
It’s beautiful but…
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my google products and this one is right there to but I do have just a couple of things that I feel are downgrades from it’s predecessor. I feel the wide camera view was much better before and the biggest issue I have is having to move from the nest app to google home. Home is fine but nowhere near the functionality of the nest app. I hope this decision is reversed or the google home camera functionality is modified to be more similar to nest.
I would recommend this to a friend
Brand response from Google Nest Support
Posted .
Hey Kris, We appreciate you sharing your feedback. We understand your concerns about the changes in the camera view and the transition from the Nest app to Google Home. Your input is valuable to us as we continue to improve our products. Let us know a little more about your experience at this link : https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Love it!!!
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this doorbell. Was the last thing I need to add to my new house to make it a smart house. Works great and I love getting the notifications about when my packages are delivered.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Upgrade
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from the older model doorbell and the quality of this one is night and day. The picture is so clear and easy to set up. I love it.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Clean look and colorful video.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works Great! Very Crisp and clean pictures of video. Alerts are fast along with setting parameters of detections.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing screen! Easy to put together (definitely have 2 people). The included LED light strip really accentuates the viewing atmosphere.
I would recommend this to a friend
Rated 5 out of 5 stars
Google door bell
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was recently installed on an older home from the 40s. The transformer (doorbell lines connect to) needed to be changed to 16vac/30va as there was not enough electrical current output causing the light on the doorbell to be yellow with no video access After, replacing, the light turned green. Everything works.
I would recommend this to a friend
Rated 5 out of 5 stars
Great doorbell
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup, great feature set especially if you already have other Nest smart home devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Nest all the way!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this doorbell! Great value, 3 hours of cloud space included from Nest!
I would recommend this to a friend
Rated 1 out of 5 stars
Google's Still in the Smart Home Game?
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Were you also surprised that Google's still in the smart home game? Me too!
Well here's their Doorbell. It's.... meh.
The Google Home app feels like it's been under construction for the past 5 years. It still feels like that. It's super clunky to use. Camera feeds load very slowly. It's not intuitive to search through saved videos or download sections of video. It is buggy and crashes too often.
These aren't new issues with the Google Home app, and for that alone, I wouldn't recommend this product. If the Software doesn't work well, the Hardware doesn't matter.
But let's talk about the Hardware anyways. Google took the camera and turned it sideways so it shows a tall view instead of a wide view. The claim here is so that you can see packages on the ground with only one camera (i guess some doorbells use two?) It kinda works. I never really thought that was an issue though... although it does seem like a very Google thing to tell you they fixed a problem that was never a problem in the first place.
The camera quality is.... quite bad. Actually not just quite bad.. it's really bad. Google has this feature where it tries to recognize faces and you can assign names to them. The camera is so bad, it mixes up faces all the time and is EXTREMELY unreliable. You can't make out facial features all that well, colors are really dull and muted.
And then there's the shell. I don't know why, but people seem to struggle to find the doorbell button. To me, it's obvious. It's a ring of light and it lights up and gets excited when you walk up to it. But no one can seem to find the button!! They all end up pressing the camera...
Why do they even bother?
No, I would not recommend this to a friend
Rated 1 out of 5 stars
1st Gen was better. 2nd gen doesn’t worth.
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used the first gen of Google Nest doorbell for five years (2019-2024) with nest aware to save 5 days of video for $50 y. After I upgraded to this second gen I had issues with the video history and face detection. The Nest Aware subscription didn’t work with the new device. As a result. I had to change the subscription to a more expensive plan ($80), it saves just video clips, not the 24x7 video. If you like the previous version and are thinking about upgrading, I would recommend not to, or consider evaluating other door bells before buying it. Another aspect to consider is, the wired version without the 24x7 doesn’t worth. You can use a battery version to get just clips. Lastly, when someone rings the doorbell, the video delays too much to display in the Google Display or in the phone.
No, I would not recommend this to a friend
Brand response from Google Nest Support
Posted .
Hi there, FernandoR. We’re sorry your experience with the Nest doorbell wired 2nd gen) hasn’t been the best. Here’s some tips to get face detection and improve video delays:
For face detection: 1. Position your camera so it can see faces easily. Familiar face detection works best when the subject is directly approaching the camera. 2. Check the lighting around your camera. Check your camera’s view at different times during the day to make sure that there’s no glare from the sun or other light sources. 3. Review your familiar faces library on a regular basis during the first few weeks, especially after you add a new person.
Regarding video delays: 1. Your camera’s video can also be delayed by a slow network connection. 2. Try quitting the Home app or the Nest app and opening it again. If that doesn’t work, you can try restarting your phone or device you’re watching with. 3. The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Nest Wired is a pretty good video doorbell. Video quality is average though. The installation was not difficult. The app is easy to use and must be downloaded to access the camera and video. The app automatically stores any motion detected video for you to review. However the free version of the app only retains video clips withing last 3 hours. Not 3 hours of clips. Clips from the last 3 hours ONLY. The subscription seems like a good deal though and that will retain weeks of clips. It's easy to download a video clip if you need to. Basically one tap. The real drawback though is that there appears to be NO time and date stamp on the saved video when you download it. It appeared to have the meta data for the video only. As in when you download the video that is the creation time and date. Not the actually time and date that the RECORDING was captured. That's not very useful if you had to use a video clip as a piece of evidence. We did install the chime protector. That was pretty easy. There was one phantom ring since we installed the doorbell. Overall it's a good doorbell and one of the only ones that I am aware of that will connect to a WIFI network with WPA3.
I would recommend this to a friend
Brand response from Nest Support
Posted .
Hi there, we're glad you're enjoying your Nest Doorbell Wired (2nd gen) overall. We understand you need some assistance about video recording, we're here to help, contact us: https://support.google.com/googlenest/gethelp?hl=en
Pros mentioned:
Design, Installation, Video quality
Rated 5 out of 5 stars
Stylish and Modern: Nest Doorbell Wired 2nd Gen
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I place a high value on security and aesthetics, and the Google Nest Doorbell Wired (2nd Generation) has been an excellent addition to my home. The installation process was straightforward and efficient, a real plus for those who prefer a DIY approach. Replacing my older doorbell with this updated model was a smooth transition and offered a noticeable functionality improvement.
For me, the standout features are the exceptional video and sound quality, ensuring that I never miss any activity at my doorstep. The integration with the mobile app is seamless, offering convenient remote monitoring. It's not just about functionality; the sleek design adds a modern touch to my home's exterior.
Overall, this doorbell offers the perfect combination of performance and style, making it an excellent choice for any homeowner looking to upgrade their home security system.