Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 2 weeks and I love it. No problems at all. Had Best Buy install it for me and TotalTeck did a perfect job. I can even see my front door overseas.
I would recommend this to a friend - Cons mentioned:Compatibility
Only one issue…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd gen no longer works with the Nest app. Only through Google Home. Disappointed in that.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jake. Thanks for sharing your feedback on the Nest Doorbell (wired, 2nd gen). We hear your concern about using the Google Home app. We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If support is needed, please let us know here and we'll do our best to help provide a better experience for you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I purchased this instead of ring because we already have the nest thermostats and wanted to keep it all connected. Great video and sound quality.
I would recommend this to a friend - Pros mentioned:Video quality
Cant go wrong with Google
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love google products. Easy to add with google home app. Beautiful quality. Video quality is great too.
I would recommend this to a friend Not a great "upgrade"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from version 1 to this because the old one was starting to come apart. Google seems to have fixed that issue with the design of this one. So right of the bat, the look is better then version one I think. I didn't really do a lot of research on the product before buying it though, I just thought it would be an "upgrade". Well I don't really love the change in camera view. The fish lens on the version one let me see my whole porch area. This really only shows the area in front of the door. It would be nice if you can change the view to a wide view. The camera is also kind of grainy, which was surprising to me. I set the settings to MAX for camera and all. It also changed from the nest app to the google home app. Kind of annoying since I built a nest camera ecosystem. That's fine, but I just never really liked the google home app for my cameras. I'd say this is a good buy if you are going to a doorbell camera from nothing, but changing from version one, you might not be happy with the updates.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there speakandTv, thanks for the feedback, and for trying out the new Nest Doorbell (wire, 2nd gen). We’re sorry to hear it didn't meet your expectations
Unlike some other video doorbells, Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. It means you can see people from head to toe, and packages left on the ground. Also, we’re aware that longtime Nest users enjoy viewing the camera videos using the Nest app or web app. However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. And you can view both your old and new Nest Cams together in the Home app.
If you come across any challenges with using the doorbell in the Home app effectively, let us know here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product have just some issues to get notifications on my phone but works good
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Alex. Thank you for sharing your review on Nest Doorbell (wired, 2nd gen). We're glad to hear that you're having a good time with the device. The notifications in the Google Home app are set to off by default. You won't receive alerts about activity in your home, such as if a camera detects motion or if someone has rung the doorbell. If you've already turned the notifications on and the issue still persists, then we recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
No Brainer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, the video, and sound are clear and audible. Replaced an older model, so happy with the newer updated version.
I would recommend this to a friend - Pros mentioned:Video quality
Best doorbell camera out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve definitely enjoyed my nest doorbell camera. It’s far clearer than any ring doorbell that I’ve had. 
I would recommend this to a friend A nice upgrade from the Nest Hello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from the previous Nest Hello. Looks better, the Nest Hello was starting to peel from the sun. I feel that the notifications come in quicker also.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Super product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product and its easy to install with setup guide.
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a gift for my parents, they love it and very easy to use and install
I would recommend this to a friend - Cons mentioned:Battery life
Nest Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired version is much better than the battery one. It also interfaces better with after market doorbells
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good quality. Perfect to replace traditional doorbell.
I would recommend this to a friend Easy to install and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my grandma that needed to be able to see who was at her door with out needing to open it.
I would recommend this to a friend- Pros mentioned:Ease of use
Good Reliable smart door camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and functions well. Installation was a breeze and even easier if you had the prior generation's nest doorbell.
I would recommend this to a friend Great purchase. Everything you could ask for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frustration free installation. Can't go wrong with this tech team.
I would recommend this to a friendDoorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good this doorbell, it show you when it sees people approaching and when they leave package
I would recommend this to a friend- Pros mentioned:Video quality
Customer Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highest rated among my Wyze, SimpliSafe, and Blink video cameras.
I would recommend this to a friend - Pros mentioned:Installation
Better than ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the ring i was having so much problems with the ring but the nest no problem plug and play set up was super easy
I would recommend this to a friend Nest Doorbell Wired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have doorbell! Excellent video resolution. And excellent motion detection!
I would recommend this to a friend