Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Doorbell Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and utilize on the App ..
I would recommend this to a friend Very good, small annoyance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is great. The only annoyance is the zone setting. It has to be precise to where you it exactly. If you take the time to zero in the specific area, it is great!
I would recommend this to a friendBrand response from Nest Support
Posted .Hey TechGuy. We're thrilled to hear you're enjoying your Nest Doorbell (battery). Your feedback is incredibly valuable to us, and we take it into serious consideration for future updates.
If you have any additional ideas to share, we'd love to hear them. Feel free to leave your feedback here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Overall performance
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Hardest part was snapping it into the holder.
I would recommend this to a friend - Pros mentioned:Installation
Stick with the Gen 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing good about this doorbell is the installation is updated and easier than the Gen 1. This doorbell constantly disconnects from Wi-Fi. At least 3 times a day for me. Have even installed a Wi-Fi extender to no avail. Also forces you to use google home app, which is overly complicated. Would not recommend at all. stick with Gen 1
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, we appreciate you sharing your experience with us. We're sorry to hear you're having trouble connecting your Nest Doorbell Wired (2nd Gen) to Wi-Fi. To help us isolate the issue and provide the best possible solution, please reach out to us here: https://support.google.com/googlenest/gethelp?sjid=922408487048682566-NC&visit_id=638552991635123732-3551370173&rd=1
- Pros mentioned:Video quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Works great. The camera is very responsive and clear
I would recommend this to a friend Already a Nest user?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Doorbell Wired is like having a bouncer for your front door, but with a sense of humor. It's sleek and stylish in ash, making your home the trendiest on the block. Plus, it alerts you every time your neighbor steals your Amazon packages. Thanks, Google!
I would recommend this to a friend- Pros mentioned:Video quality
Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new 2nd generation nest door bell. Great video.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use and setup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color fits in really well and the installation was straight forward.
I would recommend this to a friend Really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. I have thinking about getting other products but I ended up with google. I’m happy with my purchase.
I would recommend this to a friend- Pros mentioned:Video quality
Good doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good cam quality but i wish the google home app was a bit better
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, we really appreciate the review you shared about the Nest Doorbell (wired,2nd gen) and the Home app. We’d be happy to share your feedback with the right team for future improvements. We request your patience as we’re continuously working on bringing the full functionality of cameras and doorbells to Google Home. In the meantime, if you need help with using the camera effectively in the app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install . I love this nest door bell. Best
I would recommend this to a friend I like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a pretty decent device, on rare occasion if someone rings the bell it will not alert my phone but I believe it's more of the fact I run a beta version of Google home which is superior to the regular Google home so I'll deal with it, other than that it's all good
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Evilclown13! Thanks for choosing our Google Nest products. We appreciate that you're using the beta version of the Google Home app for your Nest Doorbell (Wired, 2nd Gen). We do apologize for any missed notifications on your mobile phone. Here are a few things you can try:
- Home app settings are off by default. You can turn notifications on or off at any time by following the steps on this link: https://support.google.com/googlenest/answer/9244826
- Check that your camera is powered on. Most Nest cameras need to be plugged into a power outlet to stream video and send notifications. If you have a battery-powered camera, make sure it’s charged.
- Make sure that your camera is online in the app.
- Make sure that notifications from your camera are turned on in the app.
Furthermore, if you still experience the same issue, we recommend that you contact our support team for further help. We may need to isolate the issue further, and you may reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
As advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and has quality video. It looks great too.
I would recommend this to a friend - Pros mentioned:Video quality
Bettr than ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality. Loads fast when app is open
I would recommend this to a friend - Pros mentioned:Installation
Great doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up works with google home app.
I would recommend this to a friend Great upgrade on the original!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my brother and sister in law after buying the first generation Nest doorbell for our house. Still has the satisfying click when pressing the bell button compared to competitors doorbell camera’s. Great features and fixed the larger glass lens that tends to peal over time.
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the best anything you need Best Buy got it
I would recommend this to a friendWorks great, video quality not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great as expected like the previous ones i have bought. The video, however, on this one seems to be of lower quality. The faces of people are a bit pixelated even in high definition. Older models seem to have better quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jeshua. Thanks for the feedback. We’re glad that your Nest Doorbell (wired, 2nd gen) works as expected, but we’re sorry to hear your experience with its video quality.
If you haven’t yet, we suggest adjusting your cameras’ video quality to improve the video resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Check this link to learn more: https://support.google.com/googlenest/answer/9218596
You can contact us anytime at the following link if additional help is needed: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and clarity of both video and sound are amazing.
I would recommend this to a friend Good, but I wish the framing was wider
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is really nice. It's replacing another video doorbell that was previously installed on my house. I wish the picture angle was a bit wider, but other than that, it's great to use. Install wasn't bad, even for a very new DIY-er like myself.
I would recommend this to a friend
