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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.4 out of 5 stars with 393 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 393 reviews
  • Pros mentioned:
    Installation, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works as advertised. I have not had any problems with this device since I purchased it. It was very easy to install and has a very clear video and the audio works great as well. I would definitely recommend this device!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ding dong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Nest device gave out so I was in the market for a new one. I got lucky and bought this during a sale. Device works great and I really like the new design too. We’re definitely fans of google devices.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Field of view

    Rated 4 out of 5 stars

    Slightly Better than Gen 1 Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As title says this doorbell is slightly better than the Gen 1 model, which is what I upgraded from. Installation is similar to 1st gen model, except there are these added wire connectors behind the doorbell which add more things that need to be tucked away. The aspect ratio is narrower but taller on this 2nd gen model which makes it easier to view a whole person. I like the change, however I still find at times I can't view the whole person at the door. Due to the narrower field of view I did use the included 20 degree wedge which helped provide a better viewing angle. With the Gen 2 model you no longer have the option to use the Nest app. This upset a lot of people, but for me I'm fine with using the Google Home app. It's easy to use and still have most of the controls from the Nest App. The video resolution is just ok. When looking at the specs it's slightly lower than the first gen but I haven't been able to tell the difference when looking at the footage between the two. There's definitely other models out there with better footage. I'd say the main benefit in upgrading to the 2nd gen model from the 1st gen is the design. This new one has a much better look, I feel like it makes the old model look outdated. Since however I feel that's the main benefit of upgrading, I don't think it's worth it for the price. If you're looking at buying this to replace your current standard doorbell, then I'd recommend it as it takes good video, is relatively easy to install, and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my home security system with the Google Nest Doorbell Wired (2nd Generation), and the experience has been nothing short of exceptional. As someone who values both convenience and top-notch security features, this smart doorbell has become an integral part of my home setup. One of the standout features of the Nest Doorbell Wired is its straightforward installation process. The package includes everything needed for a smooth setup, and the step-by-step instructions in the Nest app make it accessible even for those not well-versed in technology. Within minutes, I had the doorbell up and running, seamlessly integrating it into my existing Nest ecosystem. The design of the Nest Doorbell Wired is sleek and unobtrusive, blending seamlessly with the aesthetics of my home. The build quality is robust, giving a sense of durability and reliability. The weather resistance ensures it can withstand various outdoor conditions, providing peace of mind that it will perform consistently in any weather.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Best Doorbell, Go for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating since long time to get this doorbell for various reasons including Google home smooth support. instructions were very clear on set up and on what all needed to fix it on the wall. it comes with wedge and all required materials. if you already have transformer in your home working it is very easy to add. Very smooth set up and connections. I haven't used chime it comes with as I have nest hub at home that notifies me if someone at the door and turn off internal chime during set up for longer transformer life.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the original version, easy install, took may 1 hour, like the door bell chime attachment, made it so could use my original door bell chime in the house. The video is clear, package and person detection much better. Would recommend this to anyone, even with the price it ua wrll worth it, I was lucky got it on sale. This rwplaced my version 1 of Google door bell which lasted many years but with desert temps the covering for lens got famaged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup, Easy to use.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you set it up, which is super easy thanks to Google's well done system, right on the main screen is your doorbell camera feed. Click on the video and you'll be taken to a live video feed where you can then voice chat. In the activity area of Google Home it will also send you alerts of whatever you have checked for alerts (People, Packages, Cars, Movement, etc.) which is awesome by the way. It will accurately label people with items in their hands as packages, it will ALSO label when the package is no longer seen in it's sight allowing you to determine if y our family received the mail...or a thief. Solid 10/10 alerts. Also the night vision? The BEST. I used to have the Amazon Blink, it was decent at night but absolutely no where NEAR what the Google Home can do. Even without a porch light the entire porch is well lit allowing us to see who is coming onto our porch at night, and then with a porch light we can see the sidewalks and the streets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great Door bell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my door bell,it has worked great and the video feel is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Video Door Bell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door bell is great. Has excellent video and audio quality. Installation was a breeze. Google's nest aware subscription is affordable and offers everything one would need for a basic video door bell. We are much happier with the Nest door bell over the Ring we had before.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 4 out of 5 stars

    get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the form factor and the ease of installation. I upgraded from the originally nest cam and although/unfortunately the previous mount was not compatible with this one I was very satisfied. I love now that it's also properly connected to the google home suite of apps. So separate apps are no longer required. Why isn't it five stars? Because the video quality is definitely not as sharp as the previous version. Although advertised to be the same, it's actually slightly less. I've done all the settings...etc. What I also like about this is that the field of view is better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there. Thanks for posting your feedback, and we’re glad that you love the Nest Doorbell (Wired, 2nd Gen). We hear your concerns about your previous mount not being compatible, and its video quality. We appreciate all the time and efforts you’ve spent on this, and we’ll use your feedback to work on improving our products and services. Meanwhile, we suggest contacting us anytime so we can investigate whether the video quality issue is caused by the device, network, or other environmental factors. You’ll find us ready to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Good doorbell that falls short of great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is relatively straightforward to install as long as you're familiar with household wiring. The tutorials are helpful and once installed, the activation process via the app is easy. The camera works well during the day and night with great light sensitivity though I wish the sensor resolution was a bit higher. The people, pet, and package detection work great. The Google Home app features and functionality fall short of the old Nest app and Google has taken years to provide enhancements.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Technerd. We appreciate the feedback you shared about the Nest Doorbell (wired, 2nd gen). We’re glad that you find it with ease of setup and use. We hear your concerns about having a higher sensor resolution along with its app integration.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.

      Pixel count is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Nest Doorbell has HDR video quality that’s optimized for a clear view in bright sun or dark. You can also adjust your cameras’ video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your cameras. No matter which level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You may check this link to learn more: https://support.google.com/googlenest/answer/9218596

      For additional support, you’ll find our dedicated team always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Real honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I got a dud or not. But I would constantly have connection issues or google home app issues. Not only that, I had issues with setting up the device and I had to reach out to support because it wasnt detecting. BUT when it did work, it would work phenomenally, amazing, perfect couldn’t complain. Very streamlined with my other google products to make it a smart home. I would say the camera quality could be better by angles and picture, otherwise night vision is better than Ring and smooth interface compared to Ring. Also detects people, packages better than Ring AND I love that I can customize the doorbell sound for holidays (to be ✨extra✨).

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install but required a different transformer which can be installed without a professional if you have a basic understanding of electrical. Love the picture quality and no subscription required but you can opt to get one if you want added features.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell. Works great! The directions should say the door chime can’t be connected to the transformer if it’s not also a door chime itself because I thought I had a bad transformer. I was messing around with it for a couple days before I decided to try it without the chime and then, what do you know, the doorbell had power and wasn’t blinking yellow. Hallelujah! Since the install it’s been working great, but often cuts out like the Nest cameras typically do. There are period gaps throughout the day, but otherwise I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best smart doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the amazon ring doorbell before this and this one is 100 times better. It has a great view and great video quality compared to the ring doorbell. I like that it connected easily to my google home account and synced up well with my other smart google products. Definitely worth it in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nest 2nd Generation Doorbell improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2nd gen Nest doorbell to replace my original Nest doorbell. The appearance and functionality have been improved as well as the video quality and installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest doorbell. Super clear video, easy to install, and works perfectly with Google Home. Notifications are fast and accurate. Looks great too. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Google Nest Doorbell (wired)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Doorbell (wired) looks sleek and is built to last. It’s easy to install and works very well, offering great video coverage of your entryway. Notifications are prompt and reliable, so you always know when someone’s at your door. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10 chime, maybe too nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality doorbell, pic quality is great. The setup is extremely simple with the google home application and it wired up to my new transformer and works with all the old doorchimes as well as the new one included in the box. It works best if you have google smart home devices all around your home, since it pings you on your google home/nest/dots/any smart audio home device. Only complaint might be that it looks a bit too high end from the street. I am worried someone might mask up and steal it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    One of the best Doorbells out there!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good video doorbell. I had the previous generation wired doorbell and upgraded to this one. I much prefer the aspect ratio of the video feed on this one. The viewing area is taller and lower to the ground and not as wide. This is better for me since I can view the ground and see any delivered packages now (I previously couldnt see them). It also allows you to view people’s faces better. Installation was about as easy as in can get for this device, however I still dont like that you have to use a chime adapter. The battery version of this doorbell works with your existing cime with no adapter. Not sure why this version couldn’t do the same. The main reason I didnt give it 5 stars is because Google pushed out a firmware update that made the video blurry, especially at night. They still havent fixed it and the video looks kind of rough. I hope Google fixes soon (they say there is a fix coming so we will see). Otherwise, this is the best doorbell I’ve had.

    I would recommend this to a friend