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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 396 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 396 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Door Bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much better then the battery google door bell that was good but a pain to charge the battery and also the gen two wired door bell it has a much better camera which now I can view my door bell and my other nest cameras on my Mac Book with the Google Home for the web which to me is a big change needed and not have to just use the Google Home app. or the nest on my Mac Book which I could not see the door bell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Works perfectly, love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and installation/setup was understandable and easy to follow. Love seeing who is at the door and seeing the history.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wired Nest doorbell. Setup was easy. It worked with my existing chime. No extra hardware required. It came with the screws and other installation kit. Video clarity is good. Notification are great. I wish it came with the black plate to cover any holes and wires behind. But there are plenty back plate options available online.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. Works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera works during the day and at night without issue. And since it’s outside some people shouldn’t have to worry about Google spying on them since that seems to be a topic of concern for a lot of people. It’s also easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    I can see clearly now!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Easy to install. Nice clear video and ability to zoom does not lose image quality. I prefer the north south viewing area as compared to competitors who focus on East/west view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very nice doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade to the original Nest camera. Picture/videos are more clear. Notifications seem to be more accurate. I have the nest ecosystem so the camera synced easily! I would recommend this doorbell camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one at my old house and had to get one for my new house. Super easy to install and set up. I already have a nest subscription so it was easy to add to the Google account.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Replaced my Gen 1 Nest doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my first generation Nest doorbell. I like the looks of the new one. Price is reasonable but a bit higher than some of the competitors. All the same features from my first one. Setup is pretty straight forward. Took me longer to mount it than set it up. Good camera and I'm overall happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent doorbell camera, much better than the other generation. Much clearer picture and better notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Somebody's at the door!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to install. The quality of the video and sound are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the first version of the doorbell and loved it. It finally bit the dust and we needed to buy the new one. Been a great transition and the camera quality is phenomenal. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great Camera but no upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy install and quality is pretty good. However there is no real change between this one and the last gen wired camera. Quality looks the same so you might be fine getting the last gen camera to save money if you need.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Metallicafrk87, thanks for sharing your experience with Nest Doorbell (wired, 2nd gen). We're glad to hear that the device is working great for you. We appreciate your feedback with the quality when compared with the previous version and rest assured that we'll relay this to the right team. If you need further assistance or have additional feedback, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Decent doorbell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Let's us know when there's a delivery. You can also converse with and see people at your door even when you're not home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my doorbells cam . Only thing for me would be that I also bought a google home device so I could hear my door bell in my home and not just on the phone. But would work well if you already have a door bell installed because it dose come with a chime for that .

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Premium doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell looks awesome once its installed. Install was pretty simple and set up to the Google home at was even easier. The video quality and night vision make this door bell a must.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the originally nest door bell and when it came time to replace i did my research and felt this would be a nice upgrade the picture is a lot more clear than the gen 1 and it was just as easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Liked the old Hello video and app better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture with smart image processing, but the older landscape orientation of the Nest Hello was better for my purpose. I needed to rig more of an angle on the bracket so I could see everything I needed to see on my porch. Sound is better and more sensitive than Nest Hello, but the Google Home app is much worse. Not as intuitive and responsive. Better and smarter at generating alerts, but the notifications don't arrive as quickly. Also more annoying to scrub back and forth in the timeline.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, BestBuyer! Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We appreciate you highlighting the features you like and things we can work on for users like you. Rest assured, this feedback will reach the right team for future improvements with our products' usability, reliability, and use of various features. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.

      If you come across any help with using the doorbell in the Home app effectively, feel free to communicate with us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Like my Doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's reputation for producing reliable and user-friendly products is evident in this well-crafted doorbell. Its high sensitivity to movement, while sometimes leading to frequent notifications, ultimately offers a sense of security. The video camera provides clear and detailed footage of any activity, including package deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest doorbell camera!!! the color matches perfectly with the house. Easy to install and very user friendly!

    I would recommend this to a friend
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