Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Great security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an easy item to install. Scan the QR code and you are on your way. Great product. Only issue is the Google interface. Nest’s app was far superior overall and much better with adjusting settings.
I would recommend this to a friend - Cons mentioned:Field of view
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the angle was a bit deaper. It would have helped my view if the angle was better.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and has a great picture.The doorbell also lets you know when someone by the door even if they don’t ring the bell.
I would recommend this to a friend - Cons mentioned:Field of view
Could it be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared with Ring, this device has a smaller view and only three to 3 hours of recording, which is more complicated if you want to review the activity's history.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Compatibility
Works great but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera but only works with Google home and is not compatible with Nest app anymore.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, RoidGutz. Thanks for your feedback on the Nest Camera (wired, 2nd Gen). We appreciate you recognizing the awesome camera quality of the Nest Camera (wired, 2nd Gen). However, we completely understand your disappointment regarding its compatibility with the Nest app. Google made a strategic decision to shift newer Nest devices, including the 2nd Gen cameras, to work primarily with the Google Home app. This allows for a more unified and streamlined smart home experience across Google products. We understand that switching apps can be inconvenient, and we apologize for any frustration this causes. If you have more questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Nice upgrade to the original.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off I like the finish on this compared to the original. I had the original nest doorbell for over 3 years and the plastic on it started peeling and the devices would shut off after the bell was rung. This one works nicely. No issues at all. Wish it had a battery in it so if power was lost for a moment it could still record. The finish on this one feels nice and may last the test of time but, we will see. Video is clear and pretty wide. I like that the view is a wider aspect in the vertical frame to see packages.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there,TwotimesR. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen) and we’re glad you like its features. We hear your concern about having a backup battery, and the design. The Nest Doorbell (wired, 2nd gen) uses a paint with an enhanced UV resistance compared to the clear coating used on Nest Doorbell (wired). Also, the device won’t be able to record videos if a power outage occurs because the built-in battery can’t power the doorbell. We’ll share your feedback with the right team for future improvements. If you need help around the features and functionality of the Nets doorbell, feel free to contact us at the following link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace gen 1 nest that was starting to peel, picture is great easy to use but it does not work with old nest app need to upgrade to Google home app which kind of stinks because I like nest app better
I would recommend this to a friendBrand response from Nest Support
Posted .Hello JoeC, thanks for sharing your feedback to let us know of your concerns with using the Nest Doorbell (2nd gen, wired) and the Home app.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
If you need guidance with using the camera effectively in the Home app, please feel free to let us know and we’ll gladly help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Happy with google nest doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the google nest since it stores 3 hours of videos for free — no ongoing subscription needed. It gives me plenty of time to watch any activity I need and helps me keep an eye out for package deliveries. Setup was simple. Very happy with my choice.
I would recommend this to a friend - Pros mentioned:Video quality
Google nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Installation tool a little longer than expected. I never did find my doorbell transformer, but the installation was successful, so it must have been ok. Also, it took me a long time to identify my circuit breaker for the doorbell to shut off the power. Took 2 people and I had to test almost every breaker in the electrical panel. Getting notified every time someone delivers a package is very useful. The video quality is so high that I want to add more cameras for security. A couple of times we got notified of people seen at the front door in the middle of the night. It turned out they were deer!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, StuartL. Thanks for your feedback on Nest Doorbell (Wired, 2nd Gen). We're thrilled to hear that you had a positive experience with it and were able to overcome the challenge of the missing transformer during installation. Your satisfaction is important to us, and we appreciate your support. We would like to further enhance your experience by simply contacting our support team for any support needs or concerns you will have in the future. We can provide you with immediate and valued support by simply reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Really good product (for google ecosystem)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Google person that has many of the ecosystem this has been a good adition. Is a good option against his rival (Ring) Installation is easy, but I would recommend buying protectione, because the device can be easily removed.
I would recommend this to a friend - Pros mentioned:Ease of use
Very useful, happier than I expected
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking I would not talk through this much, but it is very handy! Was able to catch a contractor I was late getting home to meet and let him know i would be there in 5 minutes. Perfect for deciding whether to get up and answer the door when working from home and further interrupting your day. Easy to install and setup with my Google home/nest ecosystem.
I would recommend this to a friend - Pros mentioned:Video quality
Great camera and video quality is good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New doorbell is great only thing is it’s stuck in portrait mode and it does cut into the full view of my front door. Other than that it’s a lot quicker and better quality video than the prior one.
I would recommend this to a friend - Pros mentioned:Design
Door bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick design, easy to install camera pixels are amazing very impressive
I would recommend this to a friend Great product, would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The wired bell works well. However, it doesn't ring inside the house, so I'm glad I have the app and get notifications on my phone. We tried troubleshooting in a variety of ways, but the bell still doesn't ring inside the house. Other than that, I'm very happy with the bell.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi sbs6924! We’re happy to hear you’re having a good time with your Google Nest Doorbell (wired, 2nd gen). To help you troubleshooting this problem, please take a look at this link and follow the steps on it: https://support.google.com/googlenest/answer/9317473?hl=en-CA&sjid=14083289022335619206-NA
- Cons mentioned:Field of view
EZ PZ SETUP & USAGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to connect. Looks great. It has a narrower field of vision, then the first generation though.
I would recommend this to a friend - Pros mentioned:Video quality
Good but crashes a bit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the camera itself in that the view is clear and it has a very wide view. However, for some reason, I keep losing the connection to the app, and then I have to go through the whole process of reconnecting it. Also, the plus subscription is a bit expensive, but if you want a record of the activity the camera captures, go for it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, ShemahJ. Thank you for sharing your concerns about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great and safe window to the outdoors.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell provides excellent images. They are clear day and night. Just wish to be able to use the original Nest App that came with my previous Nest doorbell model.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Install, Quality Image, Recorded History, Not
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install for handy individuals. Added to my Nest Hub Max so now can see who is at the door as they walk up and get notices of packages. Useful phone app with or without a subscription.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works great. Fair price. Also, pretty easy to install.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Loved this camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image quality. Easy to install and integrates with other google products.
I would recommend this to a friend
