Customer Ratings & Reviews
- Model:
- GA03696-US
- SKU:
- 6517933
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Overall satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros + Good camera quality + Event detection is great. + Can create area of interest to exclude unnecessary events. Cons - Setup was not straight forward. - If your wifi has WAP3 password protection, it won't connect. Have to switch the password protection of the wifi to WAP2.
I would recommend this to a friend - Pros mentioned:Video quality
Ecosystem integration is the best
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell provides animated previews of doorbell events live to my watch. Rings throughout the house on Google devices. Better sound quality than the Ring it replaced.
I would recommend this to a friend - Pros mentioned:Video quality
Awesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a excellent job of giving me clear and timely pictures of my house entrance. Great Product Google but only gives me the great performance I have come to expect from a Google smart Home device!
I would recommend this to a friend - Pros mentioned:Ease of use
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it cuz its hi quality and stuff. Eazy enough to install.
I would recommend this to a friend - Pros mentioned:Installation
Great Doorbell, Easy Ecosystem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful front door camera, easy installation that only took 20 minutes. The microphone on the doorbell is very sensitive so you will hear conversations from a distance.
I would recommend this to a friend - Pros mentioned:Video quality
Great Camera/Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera/doorbell combination. Provides really clear video and audio.
I would recommend this to a friend - Pros mentioned:Ease of use
Replacement door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and get setup The app works well for viewing who is at the door
I would recommend this to a friend - Pros mentioned:Video quality
Camera is amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is way better than the rain and I don’t know if it’s because of the NexGen, but the resolution of the camera is awesome
I would recommend this to a friend - Cons mentioned:Connectivity
Google doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome doorbell overall but something I have problems with it going offline
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Syfof. We appreciate your feedback on the Nest Doorbell (wired, 2nd gen), and we’re sorry to hear about your experience with its connectivity.
Checking for objects such as mirrors and refrigerators between the cameras and your router can help, as these items could block the connection. If you have a good Wi-Fi connection but the doorbell is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your doorbell should not be exposed to direct sunlight
- Avoid placing your doorbell near objects that can cause overheating.
- The device needs good air circulation, and don’t install it in any kind of small box or enclosure as this can cause overheating.
For more help, you can contact our dedicated team directly through our support channels here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Works great easy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly was a little hesitant about the install on this but after a little bit of review and some youtube homework works like a charm.
I would recommend this to a friend - Pros mentioned:Video quality
Door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sore bell works with google hub max and google Nest love this device sees who is delivery packages and unknown items and people alerts you on your cell phone
I would recommend this to a friend - Pros mentioned:Video quality
Great Door bell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is great, love the unique door bell chimes. Then it feels very high quality with very simple set up instructions on the app.
I would recommend this to a friend - Pros mentioned:Video quality
Nest doorbell review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. The one thing I wish it still had was the higher quality videos as the gen 1. Other than that this camera basically does everything the gen one did and is a great product
I would recommend this to a friend - Pros mentioned:Installation
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish we had bought this sooner. Very easy to install, took about 15 minutes. It connects to your existing doorbell wires. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Installation
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install was a lot easier than expected and it does what it’s supposed to do. It’s so helpful with keeping an eye on packages and finding out who is at the door before I open it.
I would recommend this to a friend - Pros mentioned:Video quality
The superior of the 2 cam brothers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a battery powered and a hard wired nest doorbell camera. The hard wired is definitely the superior of the two. With a nest subscription I can capture everything I want.
I would recommend this to a friend - Pros mentioned:Video quality
Amazing door bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased google door bell, camera quality is so great, i compares with other brand door bell , i think this is the best one so far. You wont regret , i love it!
I would recommend this to a friend - Pros mentioned:Video quality
Video quality specs/night vision needs an upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous nest version, which seem to have better video quality and night vision mode.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JameianL. We appreciate you for upgrading to the new Nest Doorbell (Wired, 2nd Gen). We're sorry to hear that the video quality and night vision features didn't meet your expectations.
The video quality for the Night Vision feature on your Nest doorbell may be affected by internet speed. We recommend removing some of your connected devices to free up some bandwidth for your network. Once you verify there is congestion, then you may need to contact your Internet service provider for resolution,
Additionally, here are some helpful steps you can try out to improve the Night Vision feature:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
- Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
If none of the steps we provided prove to be helpful, you can always contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and the quality is great! The app is also easy to navigate.
I would recommend this to a friend- Pros mentioned:Installation
Google Nest Camera (Wired)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Great security feature for our place!
I would recommend this to a friend