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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 397 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing door bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased google door bell, camera quality is so great, i compares with other brand door bell , i think this is the best one so far. You wont regret , i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A key component to a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ability to view the doorbell from it your phone or TV is simply amazing. Not to mention you can communicate back and forth.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I needed and upgrade to the old nest doorbell. I love the picture quality the 2nd gen doorbell comes with. The voice recognition feature is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera. The trial offers all options but after couple weeks you’d have to pay for all the alerts and notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, but compared to first generation Nest doorbell, this does not have the wider view of the first generation.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there 2yen, thanks for sharing your insights on Nest Doorbell (Wired, 2nd Gen). It's great to hear that you like the video quality. However, we're sorry to hear that the viewing angles didn't meet your expectations. We value your insights and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products and services. If you have other support needs with your Nest Doorbell (Wired, 2nd Gen) that you would like us to address, please feel free to reach out our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is great to have. I don’t have to go to the door to see who is there. I can use it with my phone which is great. It was easy to install and ready to use immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little clucky in form and size but it works as intended. The color options aren't that great but I just bought a slick wrap and applied it so it would better blend into my door. If you are invested in the Google ecosystem it is a work while buy if you find it on sale. Unfortunately the Google Home app still has a lot of work to do. The Nest app was far superior.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Aross663. Thanks for the review, and for sharing your thoughts about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear that the color options along with its app integration are below your preferences.

      We understand that longtime Nest users enjoy viewing their Nest camera/doorbell feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We’d be happy to share your feedback, about the color options, with the right team for future improvements. If help is needed, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Google Nest Camera (Wired)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great security feature for our place!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great doorbel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy install, only thing is you have to subscribe to be able to see more than 3hrs of history.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RobertP! It's awesome to hear that you had an easy time installing Nest Doorbell (Wired, 2nd Gen) and that it works great for you. Nest Aware unlocks the full potential of your Google Nest cameras and doorbells by adding great features like 24/7 video recording options, Intelligent Alerts, Activity Zones and lets you create and share clips. You also take advantage of Nest's advanced algorithm that works around the clock to send you more intelligent motion and sound alerts. These alerts are more helpful because they’re more accurate and focus on the events that matter to you. To learn more about the awesome features of your Nest Doorbell with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397

      We value your experience with our products, and if you need further assistance, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time homebuyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell. Super easy to install for first time users or new first time homes owners that never did any type of installation before.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Geat door camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture very clear. I always had Nest and this beats Nest clarity. Wider view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Upgraded from older Nest doorbell and love the updates.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Francisco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install it, nice product presentation

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great! Just wished that it would’ve worked with the same app as the 1st generation camera.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No brainer for andriod users and GOOGLE Home users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no brainer if you have an android phone. great camera and many recording options. works perfect with Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great smart home addition!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! Crystal clear, notifies me when anyone passes or comes up to the door properly. And it gives me pease of mind when I'm at work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Installation was simple. Had to upgrade transformer due to inadequate power but once I located it, the switch out was quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Smart door bell works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd have to say, this has to be the easiest smart door bell i have installed. It works out of the box and is much better than my previous smart doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 2 weeks and I love it. No problems at all. Had Best Buy install it for me and TotalTeck did a perfect job. I can even see my front door overseas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and responsive, easy to install. My first doorbell camera but I will buy the same brand again.

    I would recommend this to a friend
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