Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 12476129
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the product's excellent video quality, ease of use, and straightforward installation. Its overall performance is highly regarded, with positive feedback also given for its design, night vision, and field of view. However, some users have experienced issues with connectivity and battery life, noting it doesn't meet advertised expectations. Additionally, compatibility with certain smart home systems and app support have been raised as concerns.
This summary was generated by AI based on customer reviews.
Nest Doorbell Wired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have doorbell! Excellent video resolution. And excellent motion detection!
I would recommend this to a friendGreat doorbell and security camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell. The first died during a thunderstorm and was replaced by Google under warranty. The second died during an ice storm. Both apparently couldn't take a power surge. Still, both provided a clear view of my driveway and walk. The current one does the same but with increased resolution. I can zoom in to see exactly what's happening across the street. Hopefully with the addition of a surge protector, this one will last longer than 4 years.
I would recommend this to a friend- Pros mentioned:Video quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the addition to my other 6 Nest camera's, good for protecting amazon packages delivered to my front door.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good quality. Perfect to replace traditional doorbell.
I would recommend this to a friend Great camara needs wider viewing angle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camara wish that it was wider viewing angle. The view needs to be wide angle to get more.
I would recommend this to a friend- Pros mentioned:Video quality
Customer Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highest rated among my Wyze, SimpliSafe, and Blink video cameras.
I would recommend this to a friend - Pros mentioned:Video quality
Jerry Daugherty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love mine! Easily installed. Easy to set up. Integrated seamlessly with great audio and video.
I would recommend this to a friend Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and the 2nd generation is great. On thevold generation sometimes my bell would work and sonetimescit wouldnt. I recommend this product. Its slim. I purchased the all white. Its great.
I would recommend this to a friend- Pros mentioned:Video quality
Doorbell Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The google nest door bell is a great product. This door bell is simple to navigate and gives you crystal clear video.
I would recommend this to a friend - Pros mentioned:Video quality
Good video doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good video quality. Works well with google home and works well for us.
I would recommend this to a friend - Cons mentioned:Connectivity
Constant Disconnections
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is so inconsistent. A constantly cuts off and says that it doesn't have power. It also claims that it doesn't have access to Wi-Fi. The problem is, I have other outdoor cameras and devices hooked up to Wi-Fi that have no problem. I gave them the benefit of the doubt because I know that my internet originally was really terrible. But I recently changed over internet service providers to one that is much better and much faster and have had no issues with any of my other devices. This one still constantly disconnects and has problems capturing video. I plan on returning this as soon as humanly possible and replacing it with something more competent. Google has really dropped the ball on all of their devices with their inability to maintain their devices and terrible customer service.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Ashley. Sorry you’re having connectivity issues on your Nest Doorbell (wired, 2nd gen) — we understand how frustrating it may be. Here’s a few troubleshooting steps to get your device up and running:
1. Check the wire voltage: An upgraded power transformer may be needed if voltage and power requirements are not met.
2. Check your Wi-Fi network or router settings: Incompatible Wi-Fi settings can cause your camera or doorbell to disconnect or appear Offline in the app.
3. Check the app version: Make sure you have the latest version of the Google Home app to get the latest features and bug fixes.
Here’s a link with additional steps: https://support.google.com/googlenest/answer/9239727
We’re here 24/7 to lend a hand: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Video quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Nest doorbell camera. The image quality is great!
I would recommend this to a friend - Pros mentioned:Installation
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call for support. Needed a new disk, had a bad 1. Came the next day. Was easy to set up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi pony, we're sorry to hear that you had a difficult experience with your Nest Doorbell (wired) and we appreciate you for contacting support and being able to complete the setup. If you have additional questions or need further assistance with your Nest Doorbell, please don't hesitate to reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Neat doorbell 2nd generation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced the previous version. I like how the camera is more vertical showing the image. App is easy to use
I would recommend this to a friend - Pros mentioned:Installation
Great doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Easy connection to google home. Works flawlessly so far
I would recommend this to a friend - Pros mentioned:Installation
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Instructions are well explained installs easily.
I would recommend this to a friend - Pros mentioned:Video quality
YOU WON'T REGRET IT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to used clear images and videos day or night love it. Face recognition its super.
I would recommend this to a friend - Pros mentioned:Design
Everything we wanted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, blends in with the house and fits in a compact awkward spot of the doorbell.
I would recommend this to a friend Love this product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been wanting to get this for a while. Love that I could order a color to coordinate with the siding on our home. Tech was even able to connect to the inside door chime for a small fee. I happened to get a tech that was also an electrician. My lucky day! Love, love, love this product and I have nothing but good things to say about google products. I NEVER do reviews. That's how much I love this product.
I would recommend this to a friend- Pros mentioned:Overall performance
Easy install and works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed one of these before and was able to do it rather easily. Works great.
I would recommend this to a friend