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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 966 reviews
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very good picture quality overall great doorbell

    I would recommend this to a friend
  • Cons mentioned:
    Field of view

    Rated 3 out of 5 stars

    Ups and downs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is alot of pros to this product. Free video recording, even when power is out, and on board storage instead of just relying on the cloud. Better housing design. Different colors to choose from to match your aesthetic/theme of house. But there is also big cons, the camera quality has gone down. Even though it is 1080P, google states it is better because of HDR processing. Looks good on paper, not a display. The veiwing angle has also gone down. So plan on purchasing a aftermarket wedge in order to get the best angle in most cases. I do like googles smart devices, but maybe the next one will be an actual upgrade. Ok for the price and features.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AlexTheTech, thanks for the feedback and for pointing out some great features of the Nest Doorbell (wired, 2nd gen). But we’re sorry to learn that the video quality and the viewing angle are below your preferences.

      The video quality settings lets you choose how much of your internet connection gets used by your Google Nest camera or doorbell to stream live video. The higher the quality setting is, the more bandwidth is used. When you pick a video quality setting, you’re picking the quality of the live video stream and the quality at which the video gets recorded and saved. You won’t be able to go back and watch your saved video at a higher video quality. Here’s how:
      - Open the Home app Google Home app.
      - Touch and hold your device's tile.
      - At the top right, tap Settings .
      - Choose Video.
      - Under “Video quality,” choose Max or High.

      We also appreciate that you consider getting a wedge to get the view you want. If you run into any situation where support is needed, you’ll find us ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video during the day is fantastic. Could not use the angle mount because the reflection from the glass door made night video very blurry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, and I highly recommend it to anyone. It’s also a pleasure to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to security cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my backdoor and has been exactly what I needed. The install was very easy as the Google Home app has step by step instructions. I also have one on my front door and absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new portrait vs. the old horizontal. It is better to see closer to the ground for packages.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and super easy to install. Better than older generations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Gen is a good upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from the original version. There many noticeable enhancements to the second gen. For instance the body is more flush and sleek looking than the two toned model. The camera can see extremely well, better than the original. What I also like is that the kit includes a wedge adapter so that if you have a doorbell that’s parallel to your door but facing the side, you can get an angle on the camera to face it out better (you can purchase separate wedges that offer more of an angle. The only thing that prevents me from giving this a slightly better rating is the Google Home app. It’s not that great. It can add your new doorbell easily and will guide you through the process but general day to day use, it’s not very intuitive. The old Nest app was way better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Solution9. Thank you for posting your review on your Nest Doorbell (wired, 2nd gen). We're glad to hear that you're enjoying your experience with your device. We appreciate your feedback with the Google Home app and we've taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and clear video even at night. It stays in color.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell camera, with all the features you need to keep an eye of your front door, i love the notifications of packages from deliverys, when they arrive N when someone "took the packages"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of hiccups at the beginning but now everything is working great, with integration of my google Eco system , everything works seamlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change over from first generation and it seems to be working. We do lose connectivity each time the power blinks.

    I would recommend this to a friend
  • Cons mentioned:
    Field of view

    Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it. Only thing I'd change is I'd make it a wider angle. I used to have a ring and that was a very nice wide angle. This is very vertical which isn't terrible but I'd prefer wide.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Storm. Thank you for posting your review on Nest Doorbell (wired, 2nd gen). We're glad to hear that you're having a great experience with the device. We appreciate you sharing your preferences on having a wider angle and have taken note of your feedback. If you are in need of any assistance, our team of dedicated specialists are always standing by to lend a hand. You can visit our 'Contact Us' page by clicking the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make my second google doorbell and i think it is great doorbell. It connects to my nest hub and it is so easy to us and when someone rings doorbell it sound threw my other google products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap, easy, works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy, comes eith everything you need UNLESS you have mortar or cement, you will need masonary bits. Also, ensure you have an updated transformer if you intend to make an older style plunger style doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than Amazon Blink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously used Amazon Blink’s video doorbell and it kept disconnecting, It made the constant reconnecting tedious and frustrating. So I decided to replace it with this more expensive Google Nest doorbell. It is a HUGE improvement. Not only does it seamlessly connect to the Google home app, but it recognizes faces I’ve identified in my Google photos app and lets me know who is at the door with push notifications. Pretty epic if you’re into smart home tech. I bought the wired version because I didn’t want to mess with replacing batteries. Downside: This is significantly more expensive than Amazon’s Blink doorbell. Like 3x-4x more expensive. But I think it’s well worth the extra money for the freedom from hassle. Bonus: if you have a smart tv with Google OS, you can view your video feed right on your tv.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the previous version. The camera y crystal clear. You also get a biger view with this camera. With the iternet you are able to get notifications of who is in the front door in about 3 to 4 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were very good on explaining nest doorbell camera and how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade - better everything than Gen 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Gen 1. It was old and not working well so I upgraded. It’s a larger video in the app, better quality video, doesn’t cut out much if at all, looks are better than Gen 1 and also just used same wires. Very simple and well worth it upgrade if you’re thinking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bell cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our surveillance system. Highly recommend adding it to anyone for personal and business use.

    I would recommend this to a friend
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