Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Great doorbell and it works nicely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the earlier version of the Google wired doorbell. Installation was very easy via the use of an online video which clearly laid out for each step what had to be done. Be advised that if you have an older and perhaps weaker transformer powering your current system and you want to use this with an electronic door bell that you may have a problem. If all you have is a electrical mechanical bell you'll probably be ok. Finally, be careful when inserting the security screw on the top of the doorbell. It's very small and easily droped and lost. Replacements are available on ebay.
I would recommend this to a friend- Pros mentioned:Video quality
Ding Dong Ditch all your other doorbells.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell with great video. No issues. 5 stars.
I would recommend this to a friend Looks beautiful, works great but out of date specs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of date specs but not unacceptable. I’ve always loved the look and feel of Google Nest products. I love tech, but I want it to look nice as well, especially if I’m gonna mount it on my house.
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
Dead after 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the gen 2 product. A step down in nearly every single way from the first wired doorbell, particularly build quality. My first gen Nest doorbell lasted approximately 5 years which is awesome. I purchased this one December 1st , 2023 and it was dead 1/14/24. Really disappointing, and made worse poor technical support from google. Basically jerk you around and waste hours of time doing stupid things. I genuinely think their goal is to break you down so you give up. Ontop of that you will be forced to use the google home app (this camera is not compatible with NEST). For those who have used both apps, the difference is night and day. Google home is a mess (no integration with most nest products , extremely limited functionality). I guess the only good thing I can say about this camera is it is cheaper than gen 1, and the video quality is pretty good... because of the horrific hardware and software issues avoid this camera
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MichaelC. Thanks for sharing a review about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear you’re not having the ideal experience we want to share with you. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. Meanwhile, we'd like to have another chance to help you with your concern, please share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
Nice product!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product the size could be slightly smaller but over all it is a nice product. Install was easy and straight forward video is clear and audio is clear. I would recommend this product
I would recommend this to a friend- Pros mentioned:Installation
Great new doorbell for my grandmothers home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy setup! Color looks so good too
I would recommend this to a friend - Pros mentioned:Video quality
Quick and easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup took under an hour, and the quality of the video is pretty good for how far it is from my WiFi
I would recommend this to a friend Perfect addition to the Google nest products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! Always wanted to be able to monitor the front yard/driveway. Fits in perfectly with the google nest cameras and thermostat
I would recommend this to a friendDoorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easily to connect. Not sure how to set the volume of the doorbell.
I would recommend this to a friendGood Field of View
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Resolution is not the best but I am really enjoying my purchase. It notifies me of events really quickly and The field of view is great for my needs.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old Nest doorbell with this doorbell and it was very easy to install and great video quality! The Google app also still links to the nest app
I would recommend this to a friend- Pros mentioned:Video quality
Awesome Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a excellent job of giving me clear and timely pictures of my house entrance. Great Product Google but only gives me the great performance I have come to expect from a Google smart Home device!
I would recommend this to a friend - Pros mentioned:Video quality
Ecosystem integration is the best
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell provides animated previews of doorbell events live to my watch. Rings throughout the house on Google devices. Better sound quality than the Ring it replaced.
I would recommend this to a friend Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for our new home. Love the picture is do clear. Love that it alerts you to someone at the door or with a package. Love that you can lower sensitivity to animals. Wish it had a different notification tone so I can tell the difference between a regular notification on my phone and the doorbell notification.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, it's great to hear that you're enjoying your new Nest Doorbell Wired (2nd Gen). The clear picture and helpful alerts are definitely features to appreciate. We understand your wish for a different notification tone to distinguish it from your phone's regular notifications. You can modify this option in your phone's settings to change the tone of your notifications.
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally prefer the original version of the nest ring doorbell, but mine died after two years. Replaced it with this one and I’m not disappointed.
I would recommend this to a friend- Pros mentioned:Installation
Great Doorbell, Easy Ecosystem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful front door camera, easy installation that only took 20 minutes. The microphone on the doorbell is very sensitive so you will hear conversations from a distance.
I would recommend this to a friend - Pros mentioned:Video quality
Pretty good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are clear, but I can’t figure out how to get notifications or how to records events.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, KLash. We appreciate taking your time sharing your feedback on the Nest Doorbell (battery). If you have a newer camera like Nest Cam (battery) or Nest Doorbell (battery), you can get up to three hours of event video history without a subscription. But for most older Nest camera and doorbell models, you need a Nest Aware subscription to get event video history or 24/7 video history. Event detection and recording depends on the settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). Using activity zones to monitor specific areas can also help. As for the battery life, adjusting video quality, length of video clips, and time between recorded events can extend its battery life. More tips on how to optimize the battery life can be found here: https://support.google.com/googlenest/answer/10901611
For steps on how to enable notifications for your device, or change which kinds of alerts you get, go to the app you use to control your doorbell.
Open the Google Home app.
Tap Favorites or Devices.
Tap and hold your device's tile > More > Settings.
Select Notifications.
For other questions or concerns, please let us know so we can help you in any way we can: https://support.google.com/googlenest/gethelp
Great Door bell camara
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great door bell camara, i purchase this one to replace my original generation one Nest door bell. i like the fact that the camera will hold more data locally and you don't need to rely on the cloud service for storage
I would recommend this to a friendThree thumbs up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jolly good doorbell. Mighty fine , Mighty fine indeed.
I would recommend this to a friend- Pros mentioned:Video quality
Camera is amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is way better than the rain and I don’t know if it’s because of the NexGen, but the resolution of the camera is awesome
I would recommend this to a friend
