Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Doorbell Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great was good price install was easy video is clear and good color
I would recommend this to a friend- Pros mentioned:Ease of use
Google Doorbell Camera 2nd gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to install. I like the options eith chime and works with my existing google.speakers
I would recommend this to a friend Solid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. The only downside is that the older generation had a wider viewing angle. This is moreso set up for portrait rather than landscape which limits how much of the front of your house is viewable.
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded door bell works great no issues would buy again
I would recommend this to a friend- Pros mentioned:Video quality
Ding Dong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell camera has great quality but I hate the delay between someone showing up and the actual notification announcement.
I would recommend this to a friend Does pretty much what it says it will
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bell camera was easy to install and picture/video quality is good. Our doorbell now sounds weaker, which is disappointing. Also, the monthly fee is a drawback. Overall, it is as advertised.
I would recommend this to a friend- Pros mentioned:Ease of use
Google doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door bell, easy access from your phone and if you have the hub it it will notify you activies and such. I recommend the whole google security system.
I would recommend this to a friend - Pros mentioned:Ease of use
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it cuz its hi quality and stuff. Eazy enough to install.
I would recommend this to a friend - Cons mentioned:Connectivity
Google doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome doorbell overall but something I have problems with it going offline
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Syfof. We appreciate your feedback on the Nest Doorbell (wired, 2nd gen), and we’re sorry to hear about your experience with its connectivity.
Checking for objects such as mirrors and refrigerators between the cameras and your router can help, as these items could block the connection. If you have a good Wi-Fi connection but the doorbell is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your doorbell should not be exposed to direct sunlight
- Avoid placing your doorbell near objects that can cause overheating.
- The device needs good air circulation, and don’t install it in any kind of small box or enclosure as this can cause overheating.
For more help, you can contact our dedicated team directly through our support channels here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because I needed and upgrade to the old nest doorbell. I love the picture quality the 2nd gen doorbell comes with. The voice recognition feature is outstanding.
I would recommend this to a friend Check your voltage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was unaware of the voltage requirements so had to buy a more powerful transformer but even witg that installation was fairly straiforward. Instruction were a little confysing.
I would recommend this to a friendAmazing door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google has finally got it right. I owned the older version and it stopped working after 2 years. The new bell is easy to install and open while older version I struggled to detach. The camera has clarity. Easly syncs with other nest products.
I would recommend this to a friend- Pros mentioned:Video quality
Video quality specs/night vision needs an upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous nest version, which seem to have better video quality and night vision mode.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JameianL. We appreciate you for upgrading to the new Nest Doorbell (Wired, 2nd Gen). We're sorry to hear that the video quality and night vision features didn't meet your expectations.
The video quality for the Night Vision feature on your Nest doorbell may be affected by internet speed. We recommend removing some of your connected devices to free up some bandwidth for your network. Once you verify there is congestion, then you may need to contact your Internet service provider for resolution,
Additionally, here are some helpful steps you can try out to improve the Night Vision feature:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
- Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
If none of the steps we provided prove to be helpful, you can always contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Great doorbell and camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to contact and works great. I was easy to contact with the instructions.
I would recommend this to a friendQuality doorbell and security video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell as I've purchased one for each of our last three homes. I believe the Nest doorbell is superior to their leading competitors. The Nest also aligns well with other Nest products such as thermostats, Co2 devices and more. Although I preferred the Nest app (that I used before Google purchased Nest) far more than the Google Home app, the Google Home app is getting better. 30 day video history monitoring is availible for $60/year which is better than many of the other home security devices on the market.
I would recommend this to a friendAlmost as good as the first gen Nest Hello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my first generation Nest Hello doorbell, which finally failed after 5 years of use. The new doorbell looks great, however the video resolution is lower, and the video is portrait rather than the previous model being more landscape, so when i use my Nest displays to view the cameras the video is small with black bars on either side.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JRichard, thanks for your feedback on your Nest Doorbell Wired (2nd Gen) video quality. To help you get the clearest picture possible, here are some tips: https://support.google.com/googlenest/answer/9218596?hl=en
Don’t hesitate to reach out if you have any questions here: https://support.google.com/googlenest/gethelp
All video doorbells are not the same
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well where my old one did not. Does a great job in providing an extra level of safety.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the original and the 2nd generation is great. On thevold generation sometimes my bell would work and sonetimescit wouldnt. I recommend this product. Its slim. I purchased the all white. Its great.
I would recommend this to a friend- Pros mentioned:Installation
Google Nest Camera (Wired)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Great security feature for our place!
I would recommend this to a friend - Pros mentioned:Video quality
Style and function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade from the original nest boorbell for us. Faster and better picture and it matches the color of the house. Love it
I would recommend this to a friend
