Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast and responsive, easy to install. My first doorbell camera but I will buy the same brand again.
I would recommend this to a friend - Pros mentioned:Installation
Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good haven't had any trouble with it. App needs to be updated witj better features.
I would recommend this to a friend Customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App and video works well. Some delay when trying to quickly access video and possibly speak with visitor. Chime does not work inside! Extremely frustrating!! Tried every fix and Google is impossible with whom to communicate and unresponsive! This is also a known issue to Google with the regulator disc. They should proactively offer a replacement!
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for reaching out about your Nest Doorbell wired 2nd gen, DianaE. We hear your frustration regarding the issues with the chime. There’s a few things check to make sure everything is working properly — here’s what to review:
1. Check chime settings: If you have a mechanical chime (moving parts that make the sound), the chime duration option should be turned off. This setting is for electronic or digital chimes only.
2. Check doorbell wires: It's possible that a wire came loose when you put your doorbell on the backplate, or that the wires aren't tight enough. Make sure that the wires are securely connected.
3. Check chime connector: Check the chime box to ensure the Chime Connector and wires aren't touching any moving parts, which could muffle the sound.
Here’s a link with more suggestions: https://support.google.com/googlenest/answer/9317473
We’re here and ready to help anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 2 weeks and I love it. No problems at all. Had Best Buy install it for me and TotalTeck did a perfect job. I can even see my front door overseas.
I would recommend this to a friend Easy Peasey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A snap to install and get up & running. Just wish the camera angle was a bit wider.
I would recommend this to a friend- Pros mentioned:Installation
Get One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install even on uneven siding. Very helpful with people stopping by while we are at work.
I would recommend this to a friend - Pros mentioned:Video quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I purchased this instead of ring because we already have the nest thermostats and wanted to keep it all connected. Great video and sound quality.
I would recommend this to a friend Such a great video doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Nest Hello! I had the nest hello and am very happy with this upgrade!
I would recommend this to a friend- Pros mentioned:Video quality
Good doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera. The trial offers all options but after couple weeks you’d have to pay for all the alerts and notifications.
I would recommend this to a friend - Pros mentioned:Video quality
Clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, but compared to first generation Nest doorbell, this does not have the wider view of the first generation.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there 2yen, thanks for sharing your insights on Nest Doorbell (Wired, 2nd Gen). It's great to hear that you like the video quality. However, we're sorry to hear that the viewing angles didn't meet your expectations. We value your insights and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products and services. If you have other support needs with your Nest Doorbell (Wired, 2nd Gen) that you would like us to address, please feel free to reach out our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
No Brainer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, the video, and sound are clear and audible. Replaced an older model, so happy with the newer updated version.
I would recommend this to a friend - Pros mentioned:Video quality
Nest google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good camera, I bought the second for my house, don’t hesitate to buy one!
I would recommend this to a friend A nice upgrade from the Nest Hello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from the previous Nest Hello. Looks better, the Nest Hello was starting to peel from the sun. I feel that the notifications come in quicker also.
No, I would not recommend this to a friend- Pros mentioned:Video quality
Cant go wrong with Google
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love google products. Easy to add with google home app. Beautiful quality. Video quality is great too.
I would recommend this to a friend - Pros mentioned:Video quality
Google Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup with Google Nest. Video and sound quality good.
I would recommend this to a friend - Cons mentioned:Size
Works as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still a little clucky in form and size but it works as intended. The color options aren't that great but I just bought a slick wrap and applied it so it would better blend into my door. If you are invested in the Google ecosystem it is a work while buy if you find it on sale. Unfortunately the Google Home app still has a lot of work to do. The Nest app was far superior.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Aross663. Thanks for the review, and for sharing your thoughts about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear that the color options along with its app integration are below your preferences.
We understand that longtime Nest users enjoy viewing their Nest camera/doorbell feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’d be happy to share your feedback, about the color options, with the right team for future improvements. If help is needed, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great doorbel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy install, only thing is you have to subscribe to be able to see more than 3hrs of history.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, RobertP! It's awesome to hear that you had an easy time installing Nest Doorbell (Wired, 2nd Gen) and that it works great for you. Nest Aware unlocks the full potential of your Google Nest cameras and doorbells by adding great features like 24/7 video recording options, Intelligent Alerts, Activity Zones and lets you create and share clips. You also take advantage of Nest's advanced algorithm that works around the clock to send you more intelligent motion and sound alerts. These alerts are more helpful because they’re more accurate and focus on the events that matter to you. To learn more about the awesome features of your Nest Doorbell with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397
We value your experience with our products, and if you need further assistance, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
Disappointing Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Upgraded” my first gen Nest Doorbell I purchased in 2018 for the 2nd gen wired Google Nest doorbell in 2025. Pretty disappointed in my purchase. Picture quality is the same, likely even worse than my 2018 Nest model. Even with the proper settings, this one doesn’t record as much “non-events” as the 1st Nest one.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Doorbell (wired, 2nd gen), JohnE. Sorry to hear you're having problems with picture quality on your doorbell — we understand this may be frustrating. Here are steps to make sure you’re getting the maximum quality:
1. Open the Home app.
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High. High settings use less bandwidth. Max settings use more bandwidth.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Video quality
Best doorbell camera out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve definitely enjoyed my nest doorbell camera. It’s far clearer than any ring doorbell that I’ve had. 
I would recommend this to a friend - Pros mentioned:Ease of use
Works well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell works well. Easy connection and works as good as my previous versions
I would recommend this to a friend
