Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
New Video Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are remodeling and purchased this to put in our entry area. It has not yet been installed but what we know from neighbors is that the wired version is extremely reliable.
I would recommend this to a friendNest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new unit replaced the old one which was not able to establish connectivity
I would recommend this to a friend- Pros mentioned:Video quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I purchased this instead of ring because we already have the nest thermostats and wanted to keep it all connected. Great video and sound quality.
I would recommend this to a friend - Pros mentioned:Video quality
Cant go wrong with Google
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love google products. Easy to add with google home app. Beautiful quality. Video quality is great too.
I would recommend this to a friend Best smart doorbell on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart doorbell on the market! The picture is very clear.
I would recommend this to a friend- Pros mentioned:Video quality
No Brainer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, the video, and sound are clear and audible. Replaced an older model, so happy with the newer updated version.
I would recommend this to a friend - Pros mentioned:Video quality
Good doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera. The trial offers all options but after couple weeks you’d have to pay for all the alerts and notifications.
I would recommend this to a friend - Pros mentioned:Video quality
Clear picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, but compared to first generation Nest doorbell, this does not have the wider view of the first generation.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there 2yen, thanks for sharing your insights on Nest Doorbell (Wired, 2nd Gen). It's great to hear that you like the video quality. However, we're sorry to hear that the viewing angles didn't meet your expectations. We value your insights and we'll certainly pass along this information to our product team since we're always on the lookout for ways that can help us keep improving our products and services. If you have other support needs with your Nest Doorbell (Wired, 2nd Gen) that you would like us to address, please feel free to reach out our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Works well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door bell works well. Easy connection and works as good as my previous versions
I would recommend this to a friend Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the artificial intelligent copilot and other technology that comes with it.
I would recommend this to a friend- Cons mentioned:Size
Works as expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still a little clucky in form and size but it works as intended. The color options aren't that great but I just bought a slick wrap and applied it so it would better blend into my door. If you are invested in the Google ecosystem it is a work while buy if you find it on sale. Unfortunately the Google Home app still has a lot of work to do. The Nest app was far superior.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Aross663. Thanks for the review, and for sharing your thoughts about the Nest Doorbell (wired, 2nd gen). We’re sorry to hear that the color options along with its app integration are below your preferences.
We understand that longtime Nest users enjoy viewing their Nest camera/doorbell feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’d be happy to share your feedback, about the color options, with the right team for future improvements. If help is needed, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp
Solid doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily from doorbell installation, wireless connection to bell wiring to connecting to the existing chime. Clear video feed. Been running for several weeks with no issues.
I would recommend this to a friendA nice upgrade from the Nest Hello
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from the previous Nest Hello. Looks better, the Nest Hello was starting to peel from the sun. I feel that the notifications come in quicker also.
No, I would not recommend this to a friend- Pros mentioned:Video quality
Best doorbell camera out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve definitely enjoyed my nest doorbell camera. It’s far clearer than any ring doorbell that I’ve had. 
I would recommend this to a friend - Pros mentioned:Overall performance
Great doorbel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy install, only thing is you have to subscribe to be able to see more than 3hrs of history.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, RobertP! It's awesome to hear that you had an easy time installing Nest Doorbell (Wired, 2nd Gen) and that it works great for you. Nest Aware unlocks the full potential of your Google Nest cameras and doorbells by adding great features like 24/7 video recording options, Intelligent Alerts, Activity Zones and lets you create and share clips. You also take advantage of Nest's advanced algorithm that works around the clock to send you more intelligent motion and sound alerts. These alerts are more helpful because they’re more accurate and focus on the events that matter to you. To learn more about the awesome features of your Nest Doorbell with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397
We value your experience with our products, and if you need further assistance, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Super product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product and its easy to install with setup guide.
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift idea
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a gift for my parents, they love it and very easy to use and install
I would recommend this to a friend - Cons mentioned:Battery life
Nest Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired version is much better than the battery one. It also interfaces better with after market doorbells
I would recommend this to a friend good product, bad experience with open box item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell works great, video is great, love the product itself. the review would have been higher except that I did not receive all the things I was supposed to get. I did buy an open box one, but it said it was excellent and was supposed to have all original items and original box, etc. It was missing the allen wrench tool that is critical at the final step. It was also missing the wire plug adapter piece to help allow the doorbell to sit flush against the wall....so I had to put spacers in to allow for the rigged wire connections to have room. Now I have to figure out how to fill the gap left around the doorbell. So good product, but bad experience ordering an open box item that was supposed to same as new essentially.
I would recommend this to a friendGreat product for price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install it took me a minute to figure out but thats just me i wat hed a youtube video on it and after that it was smooth sailing! No power tools were needed and setup was even easier hooked right up to my wifi and the video quality along with the audio quality is next to nothing out right now! Its amazing super crisp and clear with night vision that looks just as good as daytime veiw! Would 10 out of 10 recommend and have recommended!
I would recommend this to a friend