Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Google doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door bell, easy access from your phone and if you have the hub it it will notify you activies and such. I recommend the whole google security system.
I would recommend this to a friend - Pros mentioned:Video quality
Great Camera/Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera/doorbell combination. Provides really clear video and audio.
I would recommend this to a friend - Pros mentioned:Video quality
Great smart home addition!
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It's great! Crystal clear, notifies me when anyone passes or comes up to the door properly. And it gives me pease of mind when I'm at work!
I would recommend this to a friend - Pros mentioned:Ease of use
Google Doorbell Camera 2nd gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to install. I like the options eith chime and works with my existing google.speakers
I would recommend this to a friend Great Camera But
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would rate it 5 if the google home app wasn’t buggy.
I would recommend this to a friend- Pros mentioned:Video quality
Works perfectly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. I use it with HomeKit and I barely need the google home app.
I would recommend this to a friend - Pros mentioned:Video quality
Overall satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros + Good camera quality + Event detection is great. + Can create area of interest to exclude unnecessary events. Cons - Setup was not straight forward. - If your wifi has WAP3 password protection, it won't connect. Have to switch the password protection of the wifi to WAP2.
I would recommend this to a friend - Pros mentioned:Video quality
Video quality specs/night vision needs an upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous nest version, which seem to have better video quality and night vision mode.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JameianL. We appreciate you for upgrading to the new Nest Doorbell (Wired, 2nd Gen). We're sorry to hear that the video quality and night vision features didn't meet your expectations.
The video quality for the Night Vision feature on your Nest doorbell may be affected by internet speed. We recommend removing some of your connected devices to free up some bandwidth for your network. Once you verify there is congestion, then you may need to contact your Internet service provider for resolution,
Additionally, here are some helpful steps you can try out to improve the Night Vision feature:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
- Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
If none of the steps we provided prove to be helpful, you can always contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Looks beautiful, works great but out of date specs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of date specs but not unacceptable. I’ve always loved the look and feel of Google Nest products. I love tech, but I want it to look nice as well, especially if I’m gonna mount it on my house.
I would recommend this to a friend- Pros mentioned:Ease of use
Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is great to have. I don’t have to go to the door to see who is there. I can use it with my phone which is great. It was easy to install and ready to use immediately.
I would recommend this to a friend - Pros mentioned:Video quality
doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good camera love it, works really well and its very handy
I would recommend this to a friend - Pros mentioned:Ease of use
Quality Doorbell Cam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam and easy to install and use. I do wish the viewable angle was as wide as the 1st Gen, but overall it's still a great doorbell.
I would recommend this to a friend Quality doorbell and security video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Nest doorbell as I've purchased one for each of our last three homes. I believe the Nest doorbell is superior to their leading competitors. The Nest also aligns well with other Nest products such as thermostats, Co2 devices and more. Although I preferred the Nest app (that I used before Google purchased Nest) far more than the Google Home app, the Google Home app is getting better. 30 day video history monitoring is availible for $60/year which is better than many of the other home security devices on the market.
I would recommend this to a friend- Cons mentioned:Connectivity
Google doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome doorbell overall but something I have problems with it going offline
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Syfof. We appreciate your feedback on the Nest Doorbell (wired, 2nd gen), and we’re sorry to hear about your experience with its connectivity.
Checking for objects such as mirrors and refrigerators between the cameras and your router can help, as these items could block the connection. If you have a good Wi-Fi connection but the doorbell is offline, this can happen if the device gets too hot or too cold, and can be avoided by these:
- Your doorbell should not be exposed to direct sunlight
- Avoid placing your doorbell near objects that can cause overheating.
- The device needs good air circulation, and don’t install it in any kind of small box or enclosure as this can cause overheating.
For more help, you can contact our dedicated team directly through our support channels here: https://support.google.com/googlenest/gethelp
Door camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the new doorbell camera and it’s live feed that captures everything in real time.
I would recommend this to a friendAs expected
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything except that it requires a subscription for full use. They really milk you for the money. Got it because my toddlers would always break out of the house into the street so it was an added bonus to have a n additional ding to my phone if there was movement upfront.
I would recommend this to a friend- Pros mentioned:Video quality
Style and function
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade from the original nest boorbell for us. Faster and better picture and it matches the color of the house. Love it
I would recommend this to a friend - Pros mentioned:Ease of use
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it cuz its hi quality and stuff. Eazy enough to install.
I would recommend this to a friend - Pros mentioned:Ease of use
First time homebuyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell. Super easy to install for first time users or new first time homes owners that never did any type of installation before.
I would recommend this to a friend - Pros mentioned:Installation
Easy install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy install. Great performance. Worth the money
I would recommend this to a friend