Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
I like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the original bill, better video quality
I would recommend this to a friend - Pros mentioned:Video quality
Good doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good cam quality but i wish the google home app was a bit better
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, we really appreciate the review you shared about the Nest Doorbell (wired,2nd gen) and the Home app. We’d be happy to share your feedback with the right team for future improvements. We request your patience as we’re continuously working on bringing the full functionality of cameras and doorbells to Google Home. In the meantime, if you need help with using the camera effectively in the app, feel free to let us know by contacting us here: https://support.google.com/googlenest/gethelp
Very good, small annoyance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is great. The only annoyance is the zone setting. It has to be precise to where you it exactly. If you take the time to zero in the specific area, it is great!
I would recommend this to a friendBrand response from Nest Support
Posted .Hey TechGuy. We're thrilled to hear you're enjoying your Nest Doorbell (battery). Your feedback is incredibly valuable to us, and we take it into serious consideration for future updates.
If you have any additional ideas to share, we'd love to hear them. Feel free to leave your feedback here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Ease of use
Neat door bell cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install. And i look the way it look.
I would recommend this to a friend Big improvements from gen 1 version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than the 1st gen one. Could not be more satisfied with all features. Understand, you WILL NEED a 12v supply for it to connect nad work properly. An easy upgrade and fix.
I would recommend this to a friendGreat camera solution
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great doorbell camera. I owned one at my previous house and when we moved, I got another. My only complaint with this newer model is that it does not always automatically switch to night vision mode at dusk. Not a huge issue, but kind of annoying at times.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Chris. Thanks for the feedback, and we’re glad that you like the Nest Doorbell (wired, 2nd gen). We’re sorry to hear that your experience with the Night Vision is less than ideal. Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface.
We can also help you check for other reasons why the doorbell feature behaves differently. Visit us anytime at the following link if additional support is needed: https://support.google.com/googlenest/gethelp
Works really awesome. Quality video’s.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Doorbell/Camera you can buy. Actually not hard to install depending on how your doorbell was originally was installed.
I would recommend this to a friendLove the camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love anything Google but this doorbell is the bomb-dity! Was worried about it working off of battery only but haven't had any issues with it. We have it on a second home and were concerned that it would need to be charged while we were not there. When we are there, we throw it on the charger for a little while and all is well with the world.
I would recommend this to a friend- Pros mentioned:Video quality
As advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and has quality video. It looks great too.
I would recommend this to a friend - Pros mentioned:Video quality
Bettr than ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality. Loads fast when app is open
I would recommend this to a friend Great upgrade on the original!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my brother and sister in law after buying the first generation Nest doorbell for our house. Still has the satisfying click when pressing the bell button compared to competitors doorbell camera’s. Great features and fixed the larger glass lens that tends to peal over time.
I would recommend this to a friend- Pros mentioned:Installation
Great doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up works with google home app.
I would recommend this to a friend Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful in my home’s security The package and product was intact and would highly recommend.
I would recommend this to a friend- Pros mentioned:Video quality
Upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and clarity of both video and sound are amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product woth awesome features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying it. So easy to install and connected instantly.
I would recommend this to a friend Google Nest wired doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight forward installation and set-up. Still disappointed that Google Home app does not have all the ease and functionality of the Nest app, though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, SmartPlugs. Thanks for your review of the Nest Doorbell (wired, 2nd Gen). We're glad to hear you found the installation and setup straightforward. We understand your disappointment that the Google Home app doesn't offer all the functionalities of the Nest app for managing your doorbell. We're constantly working to improve the Google Home app and integrate more Nest features. We're transitioning Nest features into the Google Home app to create a unified smart home experience. Nest products can have a wider range of settings and functionalities compared to some other smart home devices. The Google Home app prioritizes a simple and user-friendly experience for all smart home devices. If you have more questions and concerns, please feel free reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great doorbell and camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from ring to this! Love the ability to use google hubs with this
I would recommend this to a friendI like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a pretty decent device, on rare occasion if someone rings the bell it will not alert my phone but I believe it's more of the fact I run a beta version of Google home which is superior to the regular Google home so I'll deal with it, other than that it's all good
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Evilclown13! Thanks for choosing our Google Nest products. We appreciate that you're using the beta version of the Google Home app for your Nest Doorbell (Wired, 2nd Gen). We do apologize for any missed notifications on your mobile phone. Here are a few things you can try:
- Home app settings are off by default. You can turn notifications on or off at any time by following the steps on this link: https://support.google.com/googlenest/answer/9244826
- Check that your camera is powered on. Most Nest cameras need to be plugged into a power outlet to stream video and send notifications. If you have a battery-powered camera, make sure it’s charged.
- Make sure that your camera is online in the app.
- Make sure that notifications from your camera are turned on in the app.
Furthermore, if you still experience the same issue, we recommend that you contact our support team for further help. We may need to isolate the issue further, and you may reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp
Front door camera doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the quality of the video and pics. No issues and easy to install. I have it connected to the other nest cameras and like that I can watch them all on one app.
I would recommend this to a friendPhenomenal Google Nest Doorbell Camera-Wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal doorbell camera resolution and very easy to install and configure. Catches everything that passes by and recognizes animals, people, vehicles, and packages. If your packages is gone you get a notification.
I would recommend this to a friend