Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Another great google product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and enhancement to my house. The instructions are spot on and it had the accessories I needed. I really like the notifications and being able to see the deliveries and packages sitting at the door.
I would recommend this to a friendExcellent doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already have an existing nest ecosystem and decided to finally get a doorbell camera. We didn't want to do battery and deal with charging or battery drain issues with our cold winters. It has been in use for about a month and have had no issues. The installation was easy and highly recommend this camera.
I would recommend this to a friendGets the job done. Nothing to gawk at.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Original Nest Hello Doorbell, this one lacks the wide angle lens which is very desirable for a lot of folks that have a wider porch area. With many blind spots, you can easily be missed by the camera. The speaker is also too quiet due to cheaper parts. It can make it difficult for the person to hear what you are saying depending on the background noise. The pros of the camera would definitely be the night vision. It’s pretty clear at night. For the price since it is cheaper than the original, it’s a very average doorbell. Sad for a Google product as they should be making a better product by taking on a brands original purpose.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AydenK. We're sorry to hear that your experience with the Nest Doorbell (wired, 2nd gen) has been less than ideal. We appreciate the feedback on the device and want to improve your overall experience. We recommend reaching out to our dedicated team of specialists so we can help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Pros and cons of google doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best doorbell cam on market but only draw back is it only saves video footage of incidence for 3 hours. If somthing happens middel of night once u wake up footage will be gone so dumb. Once in while it will stop recording audio too.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Kush. It pleases us to hear that you're finding Nest Doorbell (Wired, 2nd Gen) as one of the best doorbells in the market. Keep in mind that your doorbell can only save up to 3 hours of video recording before it expires and is deleted. This recording limitation can be extended when you get an active Nest Aware subscription that includes 30 days of Video History, 24/7 continuous recording, access to clips, time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertips using the Google Home App. You can learn more about what you get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
For any other questions about your Nest doorbell or Nest Aware subscription, you're more than welcome to speak to our support team here: https://support.google.com/googlenest/gethelp
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, purchased for my new home. Looking forward for using for many years
I would recommend this to a friendWorks great, video quality not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great as expected like the previous ones i have bought. The video, however, on this one seems to be of lower quality. The faces of people are a bit pixelated even in high definition. Older models seem to have better quality.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jeshua. Thanks for the feedback. We’re glad that your Nest Doorbell (wired, 2nd gen) works as expected, but we’re sorry to hear your experience with its video quality.
If you haven’t yet, we suggest adjusting your cameras’ video quality to improve the video resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Check this link to learn more: https://support.google.com/googlenest/answer/9218596
You can contact us anytime at the following link if additional help is needed: https://support.google.com/googlenest/gethelp
Great if you like 1 app for everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy to set up, and works with existing chime. Took months to decide between this and ring, but it works so easy with phone and other Google displays. One app on my phone for doorbell, security camera, hue lights, thermostat and smart displays.
I would recommend this to a friendBest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. This is my 2nd doorbell (new home) and would not choose other brands.
I would recommend this to a friendGreat door bell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the nest doorbell that I had. Great picture and video
I would recommend this to a friendGood doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a little tricky. It doesnt leave much room for the wires behind the unit.
I would recommend this to a friendHello - Nest Hello
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality, easy installation and integration with my smart home system.
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I would’ve thought very pleased would recommend it
I would recommend this to a friendGoogle Ring Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and night vision. If you have a chime box that has enough power you may not need to install the chime adapter to your chime box. Works great.
I would recommend this to a friendDoor bell install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions on line were ok but not great. it would be nice if the app was not buggy and worked without an issue. had to install multiple times
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, GregoryH. Thanks for posting a review about the Nest Doorbell (wired, 2nd gen). We sincerely apologize for the frustration caused by the online instructions and the app bugs. We understand how important clear instructions and a smooth app experience are to setting up a product successfully. We’ve taken note of your feedback as we’re constantly working to improve our online resources and app functionality. Your feedback helps us identify areas where we can make things better.
In the meantime, if help with the setup is still needed, our dedicated team is always available to lend a hand here: https://support.google.com/chromecast/gethelp
Samsung doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is an asset and I will get good use out of it. The prices on Amazon are highly competitive, I would rather look and study what I’m buying. Still I believe Best Buy should do match pricing
I would recommend this to a friendGood, but I wish the framing was wider
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is really nice. It's replacing another video doorbell that was previously installed on my house. I wish the picture angle was a bit wider, but other than that, it's great to use. Install wasn't bad, even for a very new DIY-er like myself.
I would recommend this to a friendGreat Doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is second ring doorbell for us and we love it.
I would recommend this to a friend- Pros mentioned:Installation
Probably would get a ring instead
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. No doorbell alert via app though. May not be smart enough but i could not find anything. No 2 way interaction
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Jake. Thanks for sharing your feedback about the Nest Doorbell (wired, 2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. This is not the initial impression we want you to have. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
better upgrade
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced previous version which lens had become cloudy and doorbell button had stopped working. very happy with the updated product.
I would recommend this to a friendIt works but subscription based.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the original version with free 24hr recording. Forcing a subscription is really annoying
No, I would not recommend this to a friend