Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Nice improvement over Gen 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from 1st generation. Much better video image and remains connected to my internet.
I would recommend this to a friendGreat visibility and it uses our existing chimes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and connect to our existing doorbell chimes. The camera view is wide and clear, day or night. Microphone works well for two-way communication too.
I would recommend this to a friendThis open box was a mistake...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video is good, but disconnects from the wifi occasionally, which is very frustrating. Maybe I shouldn't have bought an open box unit...
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, NicholasM. Sorry to hear you're running into connection issues on the Nest Doorbell (Wired, 2nd Gen). Here’s some steps to get your device running smoothly:
1. Restart your doorbell to refresh its connection.
2. Turn off other devices connected to your Wi-Fi.
3. Check your Wi-Fi network or router settings
Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727
If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp
Great camera with high quality video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera, high quality. I bought the nest+ service so that i can go back further and view 24x7 worth of video. Integrates well with Google Home.
I would recommend this to a friendG beats OG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added security and intercom. I had ring before. It was good, but I definitely prefer my google.
I would recommend this to a friendGoogle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a first gen google nest. Upgraded to the new one. Its a fantastic doorbell camera. I like it much better than ring.
I would recommend this to a friendLove this!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was ready to install. The camera quality is amazing and clear for night viewing as well. Need to purchase nest aware I think get all of the benefits this doorbell can do (going to purchase soon). Definitely worth the money.
I would recommend this to a friendGreat resolution.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this new doorbell camera, the resolution is sharp, a lot better from what I had before.
I would recommend this to a friendGreat home security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great looking and performance camera. Added this to my existing Nest subscription.
I would recommend this to a friendWorks well, missing a few features from previous m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older model. I like this one, but I do miss some features from the older one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BrianDC. Thanks for sharing your experience with the Nest Doorbell (wired, 2nd Gen). While we're glad to hear that you like the latest model, it's disappointing to hear that you miss some of the older model's features. We understand your frustration and we recommend reaching out to our dedicated team of specialists on the Google Help Center so they can provide to you the information that you need to know about your new device. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
Great doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Took a little more effort to install than expected but very happy with the product. Love the ability to answer the doorbell without going to the door.
I would recommend this to a friendWorth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Google. This does the job well and only ask is make more ring themes year round. The ones you have for seasons are great but short-lived.
I would recommend this to a friendBest doorbell camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third version of this doorbell camera. No problems and enjoy the ease of setup.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and functionality. Had first generation and this is far superior. No big deal, But it does need 24 volt transformer.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great video doorbell, and works great in the Google Home system. The audio and video are very clear, and setup was very easy.
I would recommend this to a friendUpgraded from original NEST Hello...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order of magnitude improvement over first gen nest. Easy install and setup. Does NOT use legacy nest app, but rather the google home integration app. Major increase in resolution of camera and network speed.
I would recommend this to a friendGoole nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our new house and excited to use it. Everyone o know who has this loves it.
I would recommend this to a friendLove nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two nest doorbells and nest hub i bought from you. I will be buying 3 nest wired caneras for outside.
I would recommend this to a friendConfused on title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister feel safer with video door bell shows her front door as well as most of driveway.
I would recommend this to a friendWorks Just as Advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well and is easy to install on your own. Takes no more than 15 minutes.
I would recommend this to a friend