Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
My Door Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good instructions for installation. Very good picture and video history. The only problem in that they don't have a customer service phone number.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AngelE. Thank you for your feedback on the Nest Doorbell (Wired, 2nd Gen). We're glad to hear that you appreciate the installation guide, picture quality, and video history features.
We apologize if you encountered any difficulties contacting our support team. Our support page is designed to provide you with comprehensive support options, including help guides, knowledge base articles and channels to speak to our support team. You can contact our support team by clicking on this link: https://support.google.com/googlenest/gethelp
Google Nest Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Generation doorbell works very well with fiber optics wireless internet connection. The color works good with my brick color.
I would recommend this to a friendAmazing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful device. Easy to use and check on. It can be used either wired or not. Google home is easy to integrate with.
I would recommend this to a friendNeed Instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked great, but would like to see some printed instructions to accompany the online app version.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, James. Thank you for posting your review on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns about the printed instructions, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Very pleased!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and easy to install!! Mounting the doorbell and wiring it was very simple. Setting it up through the app was super easy too. Another great buy experience from Best Buy!
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Field of view
Great doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been impressed with the Google - Nest doorbells. This is the third one I've owned and each has been great.
I would recommend this to a friend I would buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is easy to use and the doorbell looks good on the front of the house
I would recommend this to a friendRing bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ring bell. The size is not too big and the style is sleek, it works perfectly and I like it way better than the nest.
I would recommend this to a friendGoogle nest camera security
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, the only downside is we did need an electrician to install this and it was expensive. But it has been invaluable so far.
I would recommend this to a friendGoogle Nest Doorbell camera esy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have felt more secure in our home after installing Google Nest Doorbell camera. It is working well for us.
I would recommend this to a friendWorks perfectly
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. I use it with HomeKit and I barely need the google home app.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and notification go fast to my cell, can distinguished people from a few feet away from the doorbell
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great choice of doorbell. Nest Doorbell is the best video doorbell I've seen .. because of its video quality and features — and now, see some of those features, such as person, package, and vehicle detection.
I would recommend this to a friendGoogle Doorbell Cam
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and picture. Does exactly what it is supposed too. Wish it was cheaper but happy with the design and functionality
I would recommend this to a friendWorks very well!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Videos load quickly! Notifications whenever is in view of doorbell!Easy to install and step-up!Free videos for last three hours,without subscription!
I would recommend this to a friend- Cons mentioned:Compatibility
Issues staying online
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong I like Google products, but got this hooked up and working and after a couple days started going off line. After a few hours would go back online. This is the only product that would go off line out of all my other security Cams. As of 7-21-23 it went off line and hasn't come back on line. Some of the reviews had the same problem.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, johncolts54. We appreciate you for sharing your experience with the Nest Doorbell (wired, 2nd gen). We're sorry to learn that you're having connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Easy install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy install. Great performance. Worth the money
I would recommend this to a friendCharm!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works like a charm. A little sensitive with notifications, but was able to work it out.
I would recommend this to a friendnew better version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a old version for a few year. This new version is better one. You can watch the recorde activity video of laat 3 hrs
I would recommend this to a friendEasy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quick setup. We have installed this product in less than 15 minutes. Video quality is excellent. Motion detection is great.
I would recommend this to a friend