Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Nice improvement over Gen 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from 1st generation. Much better video image and remains connected to my internet.
I would recommend this to a friendGoogle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a first gen google nest. Upgraded to the new one. Its a fantastic doorbell camera. I like it much better than ring.
I would recommend this to a friendImproved doorbell camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previous generation for years and finally time to replace, next model is even better.
I would recommend this to a friendWorth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Google. This does the job well and only ask is make more ring themes year round. The ones you have for seasons are great but short-lived.
I would recommend this to a friendGreat home security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great looking and performance camera. Added this to my existing Nest subscription.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and functionality. Had first generation and this is far superior. No big deal, But it does need 24 volt transformer.
I would recommend this to a friendWorks well, missing a few features from previous m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from an older model. I like this one, but I do miss some features from the older one.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BrianDC. Thanks for sharing your experience with the Nest Doorbell (wired, 2nd Gen). While we're glad to hear that you like the latest model, it's disappointing to hear that you miss some of the older model's features. We understand your frustration and we recommend reaching out to our dedicated team of specialists on the Google Help Center so they can provide to you the information that you need to know about your new device. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
G beats OG
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added security and intercom. I had ring before. It was good, but I definitely prefer my google.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great video doorbell, and works great in the Google Home system. The audio and video are very clear, and setup was very easy.
I would recommend this to a friendGreat resolution.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this new doorbell camera, the resolution is sharp, a lot better from what I had before.
I would recommend this to a friendBest doorbell camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My third version of this doorbell camera. No problems and enjoy the ease of setup.
I would recommend this to a friendGoole nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our new house and excited to use it. Everyone o know who has this loves it.
I would recommend this to a friendMy Door Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good instructions for installation. Very good picture and video history. The only problem in that they don't have a customer service phone number.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AngelE. Thank you for your feedback on the Nest Doorbell (Wired, 2nd Gen). We're glad to hear that you appreciate the installation guide, picture quality, and video history features.
We apologize if you encountered any difficulties contacting our support team. Our support page is designed to provide you with comprehensive support options, including help guides, knowledge base articles and channels to speak to our support team. You can contact our support team by clicking on this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video qualityCons mentioned:Field of view
Great doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been impressed with the Google - Nest doorbells. This is the third one I've owned and each has been great.
I would recommend this to a friend Very pleased!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and easy to install!! Mounting the doorbell and wiring it was very simple. Setting it up through the app was super easy too. Another great buy experience from Best Buy!
I would recommend this to a friendLove nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the two nest doorbells and nest hub i bought from you. I will be buying 3 nest wired caneras for outside.
I would recommend this to a friendMs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great choice of doorbell. Nest Doorbell is the best video doorbell I've seen .. because of its video quality and features — and now, see some of those features, such as person, package, and vehicle detection.
I would recommend this to a friendGoogle Nest Door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd Generation doorbell works very well with fiber optics wireless internet connection. The color works good with my brick color.
I would recommend this to a friendNeed Instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device worked great, but would like to see some printed instructions to accompany the online app version.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, James. Thank you for posting your review on your Nest Doorbell (wired, 2nd gen). We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns about the printed instructions, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Amazing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful device. Easy to use and check on. It can be used either wired or not. Google home is easy to integrate with.
I would recommend this to a friend
