Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Best doorbell cam available
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell never fails. Gives amazing algorithm categories. It can show if a package is no longer in view, if a person, animal, wtc are in view. Great features
I would recommend this to a friendA secure nest for empty nesters
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Google Nest Doorbell. So many options (color, facial recognition, scope, ring tone, phone alerts, ring tone, and many more).
I would recommend this to a friend- Pros mentioned:Ease of use
average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, but having trouble having it work with my chime.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Undertaker. Thank you for sharing your concern about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some challenges with making the device work with your existing chime. While the device can replace most wired doorbells, there are some cases where the doorbell system either doesn’t provide enough power or provides too much power. We recommend reaching out to our team of specialists so we can help identify this for you and provide you with troubleshooting steps that may resolve the issue. Please visit our 'Contact Us' page on our Google Nest Help site here: https://support.google.com/googlenest/gethelp
Google doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my nest doorbell. Very easy to install and use. Great camera and microscope
I would recommend this to a friend- Cons mentioned:Compatibility
Old is gold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of the new one but I prefer the older version. This camera captures more vertical frame rather than horizontal. Plus not having Nest compatibilty sucks. Google should add more Home screen customization to their Home app. On the old doorbell I could open the nest app and all of my cameras would load up. On the Google Home app I have to click the camera shortcut button or click the device.
I would recommend this to a friend Video doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not installed yet. Waiting on an extension piece to bring it out from the house to maximize the viewing area.
I would recommend this to a friendGood doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this little guy but if you want all the benefits $65 more for the home subscription quality is good not complaints already safe me some money
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive camera lens. A improvement from the original ring. Love the color options.
I would recommend this to a friendOld chime, new doorbell.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy install though. We did have to update our chime inside. It was easy enough though.
I would recommend this to a friendFast change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for an older model. Quick change over and install. Camera was great and integrated in to our system well.
I would recommend this to a friendGoogle needs more video instruction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working pretty well, but box needs to come with where to learn how to use, insufficient instructions, need more from Goggle here
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trytobesafe. Thanks for sharing a review on Nest Doorbell (wired, 2nd gen). We appreciate you pointing out your concern, as feedback like this helps us identify areas we can work on for users like. Rest assured this will reach our products team. If you still need help with the functionalities or features of the Nest doorbell, please refer to this link: https://support.google.com/googlenest/answer/9249772
Besides the support articles available online, we also have our dedicated team ready to assist you here: https://support.google.com/googlenest/gethelp
Better version of the old
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the last gen camera. These door bell camera never over heated not once compared to the old one.
No, I would not recommend this to a friendGoogle Nest Doorbell, 2nd Generation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell camera. It integrates well with all my other Google products. Great view, nice clear pictures and video. I really like the package and facial recognition too.
I would recommend this to a friendExcellent doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works great now that it is finally installed. Hopefully Bestbuy can increase service level so they can do the full hardwiring as it was a pain to find an electrician to do the job.
I would recommend this to a friendSolid Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device. Had the previous version before it was vandalized. I prefer this over the ring and the privacy expectations with Google are little better than Amazon.
I would recommend this to a friendDoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product works well is satisfying our expectations was professionally istalled
I would recommend this to a friendExcellent device, does the job pretty neat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and efficient with google home hub necessary
I would recommend this to a friendVery nice and minimalist design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adition to the smart home, i had to install a more powerful transformer just because my old ring was to weak
I would recommend this to a friendHood doorbell. Added security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell. Like the look and added security. Thought it would connect with my Samsung tv through smart things but it hasn’t been able to. Otherwise pleased.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Brad, thanks for choosing our Google Nest products. We're glad to hear that you liked the look and added security benefits you get with your Nest Doorbell (Wired, 2nd Gen). We do apologize for any inconvenience you may be having in trying to set up Nest Doorbell (Wired, 2nd Gen) with your Samsung TV through Smart Things.
If you're trying to get visitor announcements or would like to stream from your Nest Doorbell (Wired, 2nd Gen) to your Samsung TV, Nest Doorbell (Wired, 2nd Gen) is currently limited to Chromecast built-in devices or use a Chromecast with Google TV. To learn more, please visit this help article on our support page: https://support.google.com/googlenest/answer/7672451
If you need further guidance or would like us to answer and clarify some questions you may be having, our support team would be happy to answer them for you using this link: https://support.google.com/googlenest/gethelp
Quality Doorbell Cam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell cam and easy to install and use. I do wish the viewable angle was as wide as the 1st Gen, but overall it's still a great doorbell.
I would recommend this to a friend