Customer Ratings & Reviews
- Model:
- GA03697-US
- SKU:
- 6517935
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the addition to my other 6 Nest camera's, good for protecting amazon packages delivered to my front door.
I would recommend this to a friend
Great customer service
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My shopping experience at Best Busy is always enjoyable, successful and rewarding.
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
google home app/nest is terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded to the wired doorbell after a pathetic experience with the battery version (no where close to the advertised battery life and I was having to charge it once every 2-3 days). Wired version comes with all required mounting hardware and is smaller than the battery version. The recording quality is also better. That's where the pros end. I have constantly gotten issues with the doorbell failing to connect to google home. Obviously wifi/connection is not an issue since the battery version had no issues streaming, I only returned it because it would not last longer than 2-3 days. The wired gen 2 will constantly show the device as "offline" even though it will give a notification that a person/vehicle/package was seen but will not let you access any of the footage. Bestbuy total tech will not help regarding this and google support isnt strong. I dont believe this is a hardware issue, its a well documented software/integration issue. Highly suggest going to a different brand until google home gets its stuff ironed out. Im very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi drbund, thanks for sharing the details of your feedback on Nest Doorbell (wired, 2nd gen) and with the Nest Doorbell (battery). It’s unfortunate to hear the doorbells fell short of meeting your expectations, and we’re sorry about your disappointment. We’ll definitely pass this information along to the right team to work on improving the products and the services we offer, including how we handle cases with accuracy and efficiency. Meanwhile, we’re hoping you can give us another chance to help, please share with us your recent case number at the following link so we can continue our investigation: https://support.google.com/googlenest/gethelp
Over all I like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all I like it but the night vision takes a while to change to after dark
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AngelaN! We appreciate that you like the Nest Doorbell (wired, 2nd gen), and we hear your concern about the Night Vision.
We suggest checking that lights don’t shine into the camera lens, as bright lights can delay or prevent the camera from switching to Night Vision. You can also try to reset Night Vision in the Home app. Go to your camera settings and turn Night Vision off, then turn it back on.
You’re always welcome to contact us if you need further assistance, here: https://support.google.com/googlenest/gethelp
Great doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and quick connection. Works great with Echo Show
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used tech support to install doorbell and the service was great!
I would recommend this to a friendGreat security doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video doorbell, easy install and setup, quality
I would recommend this to a friendGreat video doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision is not as great as Wyze but much better ai detection
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marian! Thank you for taking the time to share your feedback on the Nest Doorbell Wired, 2nd gen. We appreciate your honest assessment of the product's performance, specifically regarding night vision and AI detection. The ability to accurately identify people, packages, and even animals ensures you receive precise alerts for what truly matters. If you have any further questions or want to learn more about our upcoming features, please don't hesitate to contact our dedicated team of specialists that can help you with any concerns. You can reach them on the Google Help Center page here: https://support.google.com/googlenest/gethelp
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it has been a great doorbell. Better than expected.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest doorbell was easy to install & video quality is good.
I would recommend this to a friendNest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Great image Easy installation Cons Have to pay for storage
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this doorbell. It has the best range of view with the camera.
I would recommend this to a friendGreat color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed and in the color we wanted! Love this
I would recommend this to a friendNice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upgrades made this one stand out from the previous model.
I would recommend this to a friendDoes what i want
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell. Honestly the wired is the only true option. Had both and i wont be going back
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call for support. Needed a new disk, had a bad 1. Came the next day. Was easy to set up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi pony, we're sorry to hear that you had a difficult experience with your Nest Doorbell (wired) and we appreciate you for contacting support and being able to complete the setup. If you have additional questions or need further assistance with your Nest Doorbell, please don't hesitate to reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Great video camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very clear video! Sound quality is excellent! Just what we needed at our front door!
I would recommend this to a friendKevinm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it should. So much better than the previous one
I would recommend this to a friendThe best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Notifies me if theres any movement. Highly recommend
I would recommend this to a friendNest doorbell recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell is great. Clarity is wonderful and highly recommend.
I would recommend this to a friend
