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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 966 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nest Doorbell Wired (2nd Generation)'s video quality, ease of use, and night vision capabilities. Many also appreciate the improved motion detection and quicker notifications. However, some users experienced issues with connectivity and app compatibility, while others found the size to be larger than expected. A few also reported that the battery life was not as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 966 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love our Google - Nest!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! We were going to buy Ring but, after explaining the differences, we opted for Google Nest. We couldn't be happier. We are TotalTech members, so the install was covered (although, sadly, that is being changed by Best Buy). The Best Buy tech installed the doorbell, helped us with the app, and showed us how to use it. So far, so good. Simple and effective. (In retrospect, it would have been nice to have gotten one that was wired and had batteries - don't know if it was offered? - because our power went out during that tornado recently.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have Google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks that it's not 2k like the new one . However the HDR is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Really good product (for google ecosystem)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Google person that has many of the ecosystem this has been a good adition. Is a good option against his rival (Ring) Installation is easy, but I would recommend buying protectione, because the device can be easily removed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great and safe window to the outdoors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell provides excellent images. They are clear day and night. Just wish to be able to use the original Nest App that came with my previous Nest doorbell model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is clear and sensor is good to capture the moment outside the home for safety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camara is very clear and the sound is very good my house with this door bell camara is very secure thank you Google for created this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, smooth, reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and minimalist feel of this. At the same time, very powerful, and reliable. You can set up zones, and teach it to remember familiar faces, and it will announce them via chat, text or email. Mine has lasted 8 years, camera is still working fine, doorbell is actually wearing out. So I went with what I know works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dog owners with frequent deliveries!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this product. It has functioned, as advertised with little to no hassle. Being knowledgeable about which type of doorbell to get - wired or battery - is useful. I have 19+ volts to our doorbell wiring, and that is adequate for the wired type. Every single delivery person has seen these doorbells and simply leave packages without knocking or ringing - a huge plus as an owner of two Dobermans. The doorbell can notify you if a package is left or even taken, can differentiate and notify you (if you like) of people, animals, vehicles, or even motion (not advised!). You can clearly communicate through the bell also. In this case, "the juice was worth the squeeze", in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this door bell easy to use and makes me feel safe

    I would recommend this to a friend
  • Cons mentioned:
    Field of view

    Rated 5 out of 5 stars

    EZ PZ SETUP & USAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to connect. Looks great. It has a narrower field of vision, then the first generation though.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Google - Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent video quality--quite impressed. It's much clearer than the Arlo video door bell that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera and video quality is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New doorbell is great only thing is it’s stuck in portrait mode and it does cut into the full view of my front door. Other than that it’s a lot quicker and better quality video than the prior one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick design, easy to install camera pixels are amazing very impressive

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good but crashes a bit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera itself in that the view is clear and it has a very wide view. However, for some reason, I keep losing the connection to the app, and then I have to go through the whole process of reconnecting it. Also, the plus subscription is a bit expensive, but if you want a record of the activity the camera captures, go for it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, ShemahJ. Thank you for sharing your concerns about your Nest Doorbell (wired, 2nd gen). We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great product, would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. The wired bell works well. However, it doesn't ring inside the house, so I'm glad I have the app and get notifications on my phone. We tried troubleshooting in a variety of ways, but the bell still doesn't ring inside the house. Other than that, I'm very happy with the bell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Loved this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality. Easy to install and integrates with other google products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product great upgrade for your home or office makes life easier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best doorbell cam. Works great with Google home app. Installation was easy and relatively quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install, Quality Image, Recorded History, Not

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for handy individuals. Added to my Nest Hub Max so now can see who is at the door as they walk up and get notices of packages. Useful phone app with or without a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clear, precise cam that is easy to install and works well with my Google home app.

    I would recommend this to a friend
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