Customer Ratings & Reviews

I bought this, to replace our old programmable thermostat, and I'm glad I made the change. The programmable thermostat was cumbersome to change the programming, and not very responsive to touches. With the Nest thermostat, the navigation is much easier, and intuitive. I can also pull out my phone, and easily make adjustments, even if I'm not at home. Some of the additional features I like: - It also has the ability to learn your habits, and eventually, it will create it's own schedule (if you allow it, in the settings) - It has a proximity sensor, so the screen goes dark, when you aren't near, but as you approach, it changes the amount of details, displayed - You can set it to display other items, instead of the current temp. For instance, we have it set to show the current temp outside, which also shows the weather predictions, for the rest of the day, as you get closer Installation was just as easy as any other thermostat. If anything, it was a little easier, since it uses spring loaded terminals, rather than wrapping the wires around a screw. My only complaint is that I would like the screen to be touch controlled, rather than dial the outer ring to an option, then 'click' the front face, by pushing it in. Not a big deal though, since I have all the same options, through the app on my phone.

This was the second Nest in our house, one upstairs, one downstairs. SUPER SIMPLE installation... it literally take more time to see up wifi (because my wifi password is so long) than it takes to instal on the wall. Very easy to use, works with my Wink home automation, and love to be able to turn off the A/C and heat from work since apparently no one else in my house is capable of doing so!

extremely easy to install and set up. do exactly what i need it to do. but the software is not super easy to set up. and UI is not too clear, normal people will figure it out in 10 mins.

We had this installed about a week ago. I downloaded the app immediately. The thermostat works wonderfully and is pretty easy to figure out. It's still good to read the directions though to understand how it works. Being able to adjust the thermostat from bed or anywhere else is so cool. We received rebate money from our energy ($75) and our gas company ($50) which was helpful.

Replaced an older thermostat with the Nest. Looks beautiful to me. Was very easy to install and set up following the instructions and using the supplied components. Even came with a nifty screw driver. I love the wifi features of this device and the ability to check status and control climate remotely. Also like the fact that I was able to easily integrate this to my home security system.

Pros: 1. Easy to install (don't follow the schematics in the paper instruction. Use the NEST website for the correct wiring. 2. Cool design and operation (love the turn knob) 3. App on iphone works with no issue. Like the Usage history and why energy consumption is high on that day. 4. Auto away mode works. It has a motion sensor that turns on the display when you walk by. Areas of improvement: 1. Heater/air-con only turns on 2-3 degrees above/below set points. Have to manually compensate when setting my range. 2. Paper instruction wiring is misleading especially on RC or C wires. Use the website to get your correct wiring. 3. Expensive toy

Excellent and well designed thermostat. Easy to install and set up. I really like to be able to adjust the temperature with out leaving the bed or the couch. I have only been using it for a couple of weeks, so, we'll see how much money it will save us.

The Nest Thermostat is an exceptional product; super easy to install, beautiful on the wall (especially relative to the white plastic stat I had previously) and above all, effective at knowing when my family is home/not home and regulating the temperature(s) accordingly. Would recommend this product to anyone.

I have been very happy with the Nest Thermostat overall. It is my second purchase in the Nest family after my Nest Cam. Installation was very easy and I had no knowledge going in installing thermostats. The design is thin and modern with an intuitive UI. The only problem I have had with Nest is the Auto-Away feature has been wonky ever since I installed the Nest Thermostat as the Cam and Thermostat don't seem to talk to each other very well. For example, when I get home, my AC might start but the Cam does not turn off even though the app recognizes that I am home. Hopefully some of these bugs will get worked out.

I upgraded my thermostat and am glad I did. It is a nice product to add to the home. Very easy to use and it has helped me save energy. Design is simple and classic. It is easy to install. It functions well with my phone and I can adjust the temperature from any where.

I've had a programmable thermostat for over 10 years and when I got it, the savings were obvious but the family had difficulty operating it, this new NEST thermostat solved that problem and more. It's easy to operate but the ability to manipulate it remotely is the biggest benefit. Easy to install and setup, I can't imagine a better option.

I bought five since I have 5 different zones on my furnace. Furnace is about 15 years old and there was no c wire installed. I was worried that these might not work but they work flawlessly. In my case installation was a breeze but the app walks you through everything and makes it super easy. My only complaint is the price. I wish they made a 2 or 3 pack and sold them at a discount but at least I caught them on sale. Takes some getting used to and the learning and changing of the temperature can be a bit annoying while it's getting used to you so you really need to check the schedule on the app frequently or you may end up very hot or very cold which happened to us a couple times. Now I check the schedule weekly and I've only had to make a few adjustments. I like that when you set a time and temperature in the app the unit is smart enough to turn the furnace on early so that at the chosen time it is the chosen temperature.

CONS: Installation instructions are not the most helpful. However, I received help via telephone from a pro and it was easy to install. PROS: Easy to use. Works great. Looks Great. A MUST have.

I have had a few friends that have this product and have been interested in it for quite a while. I finally found a good excuse to buy it. Just because. The install was pretty strait forward. They gave you some face plates to cover older rectangular style plates you may have had. in my case I will use the rectangular plate until I get the time to paint the wall to hide it. I have a separate theater room that does not have a fan. I use the AC fan to keep the room cool. It is nice to just open up the app and change the temp or turn on the fan whenever I want. The fan has a timer function which is great because sometimes I would forget to turn the fan off and it would run all night long. The software is very focused on efficiency and a good amount of thought was put into the functions. Exceeded my expectations.

I had to replace my old Gen 1 Nests due to a surge from lightning. I don’t see any difference betweeen these and my old ones because the the new features aren’t really helpful to me. However, these are reliable, always connected and I can easily change any settings from my phone. I don’t use the learn option. I set a schedule and let the schedule run everything. I think the learn option would be too much to have to think about (constantly changing the temperature). One of the best options is the home/away setting and using our cell phones to alert the system when we are home or away. When our cell phones leave the WiFi network the thermostats know we are away and goes into energy saving and coming back on when one of our phones is back on the wood network. I can’t compare it to other thermostats, but this one has been great, just as the first generation.

I bought this just under 3 months ago and really like this thermostat. Although installing it had several steps, it was very well guided and easy to do. It learns your habits as promised and the online interface is also very easy to use. I did have a problem initially where the Home/Away assist was not properly using my phone GPS data to tell that I was away from home, but customer support was really easy to get to and they were very friendly and helpful. I only called them once and it didn't resolve my issue, but then magically the problem resolved itself (learning?). So, ever since, I've been super happy with the product. It's been properly adjusting my temps and saving me a ton of money. Love it!

We have had this for a few years now. We like the look of the thermostat. It also integrates well with Alexa. It was very easy to install, and everyone thinks it is easy to use. We enjoy being able to set the temperature remotely. My only con, and it is a big one for me... I can't set a hold temperature. I could do this on my previous older thermostat. I am not sure why Google doesn't include this feature. It was almost a deal breaker for me.

We purchased the Nest - Learning Thermostat, on sale. I opened the box, and followed the installation instructions. Make sure you take a picture of your existing thermostat's wire connections and label each wire (using the labels included by Nest) before you disconnect anything. Once you have done this, the rest is pretty easy. Don't forget to download the Nest app to your smartphone, and set-up a Nest account. Also, apply for any rebates you may be qualified for (ex. So Cal Edison and/or So Cal Gas - up to $125!). I recommend that you also sign up for So Cal Edison's Rush Hour program (additional credits to your bill). We've had the Nest Thermostat for a week now, and our central heat and air runs in the morning (5am) for a few minutes to heat the house to 72F. The house stays above 70F the rest of the day. The Nest already learned our routine, and it "knows" when we leave the house with our smartphones and automatically sets the thermostat to Eco mode. I think this was a smart purchase for our home. We had new insulation added to the attic, walls, and under the floors in 2015 so we don't leak much warm air and the furnace doesn't run very often.

This Thermostat was the best purchase I have every made, not only does it learn what temperature you like it in your house over time, but the automatic home and away feature is a great money saver. Every month you get an email letting you know how much energy you have used and how you did against other "nesters" in your area. All and all its great tool for your home, lets you see how much energy you have used each month, learns what you like and allows you to control your thermostat from your smart phone.

Not sure that I can add much more than others have written. The thermostat works as described. Installation was very easy, took me about 15 minutes. I remember reading that many people wanted far sight to display the current temperature rather than the set temperature. I recent software update added this functionality. Additionally I have read that some people have had temperature run aways, I have not had an issue at all. I like the design and how easy it is to use. I haven't figured out how much it has saved, but the auto-away and being able to remote in and set the thermostat to away has saved me on cooling this summer on weekend when I am not home for an extended time. Also being able to turn things back on lets the house get back to a comfortable temp by the time I arrive home.