Customer Ratings & Reviews

The product was open box but had everything in it. It works better than I expected and I hooked it up myself. It has started saving me on electric bills (I think by lowering my winter temp to 65 when I am not home all day). I can also adjust it before I leave work to find my house warm and toasty and it remembers and learns the routines. I would recomend it highly.

I love this thermostat. From it’s modern and attractive appearance to it’s features and ease if use, you can’t go wrong with this thermostat. Through a simple to use and intuitive app, setup and use is simple. You have several options on how to setup this thermostat to how you want to use it.

So I am still learning it, or its learning me. It is well made easy to install and get on my home net. Like the features, my only gripe would be I like instructions to be a littel more detailed. In some respects I am old school. Still, being able to stay in bed, Chace the air and change it makes it all worth it.

Our new thermostat was so easy to install and works great! I love how simple it is to make adjustments, change settings and I downloaded the app for my phone too-so I can do it all from there as well. It also tells you when you're saving energy which is awesome!! Our bills have been lower even over these hot months.

Easy to install! Works great. I can control from my phone easily. I would suggest buying the Google Thermostat Sensors if you have a 2 story house.

I'm giving this 5 stars because it's everything it says it would be: 1) Easy installation (even if you aren't into playing with electricity) 2) Most of the smart thermostats required a C-wire. This one did not. 3) It connected with Alexa and the Nest app with minimal fuss 4) There were great rebates that made it worthwhile (check with your electric company and others) So here's the problem. My family is abusing the heater now. I've always been pretty frugal about when I turn on the heater, but now because it can be done remotely; the heater comes on when they get out of bed, when they go into the shower when they think they might be cold, etc. Normally, the heating would be off during these times. So it works as advertised, but I doubt I'm going to save any money on heating.

Very impressed with the Nest. So much so I have equipped my whole house with them. They are already saving me money and I love the fact you can control the AC over the internet. It knows when you leave the house and you can select away mode to save energy. Build quality is excellent and the wiring is simple.

I just love Google products like this. As a hardware, ease of use is great and I enjoy having the app functionality to go along with the hardware. Very easy to control the temperature of my house at the dial or using the Google Home app. I also have a lot of tracking data that I can utilize to better understand temperature control for my home. I think the only downside was the smart learning, which would essentially take into consideration of your manual settings and try to create a schedule based on those patterns. It ended up raising my electric/gas bill progressively until I realized what was happening. Other than that, great product!

I wanted something that looked modern to replace the big thermostat the builder installed. Love how smart Nest is. It knows when you start moving around in the morning and will adjust the temperature. It is very easy to program and is not an eyesore on the wall. Very happy with the purchase.

I have 2 of the 3rd generation Nest thermostats which I purchased from Best Buy as I am Elite Plus member and Best Buy had a great $50 gift card rebate on each as well making the purchase a great deal. I was able to replace my upstairs and downstair thermostats in literally 5-10 minutes each, no need to call for technical support at any time. As for the product, it took about a week for each unit to "learn" our regular patterns and adjust to times we are not home and it has a sensor which detects motion to verify if we are at home. Additionally, it was very easy to connect to the internet, set-up, and set my schedules. Another great feature is the App on my Apple Smart phone, I can manually control the units from anywhere, anytime... As an example, we were away all day and I awoke the Nest thermostats from their away mode about 30 minutes before I arrived back home, our house was at a great temperature when we arrived without having to wait for it to warm up after we got back. Basically, it saves so much energy incorporating the Away feature it will pay for itself faster then I expected...

It was super easy to replace our old Honeywell programmable thermostat with the nest. The whole thing took about 30 minutes to install and then another 10 minutes to connect with the app. Google even provides a really nice screw driver with assorted tips, so you might not even need any additional tools. Also included is a rectangular wall plate to help cover up larger holes left by your old thermostat, but you can also install without the plate for a cleaner look. The "learning" part is nice, but really, it's just really nice to be able to turn on the AC or heat before we get home or from bed. If you have a Google Home device, you can also tell Google to turn on the AC/heat for you.

So I purchased the nest a little over a month ago. The install was easy, instructions were easy to follow and I'm not a big handy man when it comes to wiring but nest made it easy. I turned it on and snap, it worked! I was happy. A month later the system started giving me an error message on the thermostat screen. I called nest and they walked me through the troubleshoot. So, they determined I needed a common wire install because my old thermostat ran on batteries and the nest doesn't so it's started having a power sharing issue. The good news is nest will reimburse me for the HVAC tech to come out and install. I haven't received my check yet so that's why I'm rated this product 3 stars. The nest when working is efficient and modern looking. If all goes well I'll look into the nest camera.

I love that once installed you can remotely set the heating or cooling. We use this for our vacation home to adjust the temperature within the house based on when we plan to visit the house or if the house is empty. The only issue I have with this thermostat is the installation. The instructions and guidance on what wires should be connected based on what system you have is designed for a professional installer and not your average home owner. I have three of these thermostats and each thermostat I installed I had problems with. after many hours the first two I was able to figure out and get working. the third one I needed to hire and HVAC professional to figure out. Great product...not easy to install!

I love the perfect look, very easy set up. It's part of the apartment decoration. Very useful, programmable, and the best is the fact that I can control it with Alexa. No need your Phone App or to go walking to the Thermostat if you need to change the temperature.

I've never owned a smart thermostat before. This works great. Easy to use. You can program it when away from home.

This is one of the best smart device I have bought. So easy to install and it performs beyond my expectation. I can just use my phone to control the temperature inside my home even if I’m away from home. I can also just tell Alexa to control my Nest. I strongly recommend this product.

Great product, installation was straight forward.Nest devices are easy to set up and sync well with other nest devices.

I love this thermostat! It was very easy to install, works great and looks really nice! Being able to adjust the temperature from my phone or check the temp to make sure it's not too hot for the pupps when I'm away was worth the price. With the rebates, you can't go wrong.

I absolutely love everything about the Nest. Easy to install and easy to use app. Looks fancy and I have never had problems with the internet connection. I have a Nest in my rental property which I have had for 4 years and never any problems!!

Easy setup. Links to my google home and can control from any room in my home with the hub, or google home app. Google understands the prompts clearly. You can rename your device. Google identifies from your unique name or “thermostat” Hey Google set my “AC” to 72 or Google set my “thermostat to 76. Easy wire installation to identify AC, Fan, humidity. Step by step instructions. Easy app setup.