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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 16,030 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product! Helps cut energy cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Neat thermostat installed for a few weeks now and absolutely love it. Super easy to install, and the app is near perfect. Intuitive and easy to set schedules which helps to save money on AC costs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing cause it keeps my wife and kid from spending all my money in the electricity bill.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks to Bestbuy teas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly well. The installation is clean.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the only way to keep a house cool or heated must buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable unit, easy to use with the app Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy - Fast - Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat - easy hookup. Efficient with Eco setting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd one in the family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great units that you can control from anywhere. i love the integration with the google home allowing to use verbal communications to make adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when you forget to turn off your air ad can tuen it off well at work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product, Difficult Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice is if it doesn't work the first time you install it following the nest instructions, call the technicians at Nest immediately. They can usually figure out what is wrong and how to fix it quickly. HVAC systems are all different, so it can be a bit daunting. Otherwise, really great product, love the app and the "smart" features.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just what we needed for temperature control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turn up and turn down the temperature in our home a couple of times a day; when we remember. The NEST has solved the problem for us. The temperature is changed automatically for us, right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two today and I have zero experience with handy work. It was very straight forward and Nest support easily helped tell me where to put two wires whose labels didn’t match the Nest stickers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different types of smart thermostats... but this one is so easy to install and operate especially with my google home!!!! i just love it especially how it uses the GPS with my phones

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    My go to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Nest. It's great to have preset times to adjust temp. Its save a lot of money over time as well. I have this product on all my properties.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my NEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! Keep your home fuel bill low with the Nest thermostat. Love the features, use of iPhone or smartphone ease of use! Great product, will save you money in your pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great smart thermostat, east install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Nest v1, v2, and v3. This review is for the V3. It pretty much does the same as the other versions, but is compatible with more things and has a much better screen. I use this with IFTTT and many other home automation products, and it works very well. Onyl reason it is not 5 stars is because they do not make remote sensors as with Ecobee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to compare the NEST with the thermostat that it replaced. They both do the job but I love the ease of scheduling and remote access of the NEST. In fact I may get a 2nd unit for my upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curently being used at my dual level home with no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest Thermostat it works great and I can save money by changing temp when I’m not home. Remote access with app works well. Also SCE and SoCal Gas has some great rebates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent thermostat, but a bit buggy out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Looks and works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotely accessible, sleek looks, easy to follow installation instructions, and best of all, how it can save you monies!

    I would recommend this to a friend