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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first installation of a thermostat. The install was a breeze. Only took me less than 15 mins to have it back up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works with no issues, setup may have some issues due to software glitch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one today!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. My home is well managed with the ECO mode and I’m in full control.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved in to newly built home. Replaced thermostat with a Nest thermostat. Best ever

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to figure out, you can download the app on your phone and control it from anywhere you want even if you’re not home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like that it has a built in battery. This will require for you to run an additional wire to power the unit. If you dont, the unit will not last the night on a full charge. Once it runs out to battery, the AC turns off and you will have to disconnect the unit and charge it using a USB. Hey Google.. simple fix... create an adapter to be placed between the thermostat and the base that will allow batteries to be installed, or update the unit so that batteries can be installed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, thanks for taking the time to share your feedback with us. We appreciate your suggested feature, and we´re sorry to hear that you are experiencing battery drain issues with Nest Learning Thermostat.

      Nest thermostats get its power from your HVAC system’s wiring. There are cases where these wires can't deliver enough power to support the Nest thermostat's features, then they start draining the batteries and disconnect from your Wifi network. In such cases, installing a common(C) wire between your HVAC and Nest thermostats can resolve the battery drain problem. Contacting a Nest Pro technician to check your wiring and install a common (C) wire is recommended.

      We´ll make sure to pass along the details of your feedback and suggested features to our product team, since we're always on the lookout for ways we can improve our products and services. In the meantime, if you need further help, we're ready to assist you if you could visit our page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality is amazing. I can be in the living room and crank on the AC without getting up. The savings are wort the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maintain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all places in the home. As a new homeowner this made the house that much easier to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    THIS THERMOSTAT IS AMAZING

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Unit. Just the ease of controlling the temp from the nest app is amazing. SO WORTH IT

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great techie device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to being a practical gift, the Nest can be a fun device for the techno-geek! My husband will enjoy conquering this new challenge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest thermostat. It works really well and just incredible to be able to change the temp on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Probably one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought mine a week ago, It's easy to install and very convienient to use. gotta say probably one of the best out there in the market

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saves energy, and allows for remote operation (I don't even have to get out of bed to adjust my thermostat)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product that is reliable and easy to use. You definitely feel the quality in the hardware and user interface (experience) with this thermostat..

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been awesome to control the thermostat via the phone when we are not home, and the features helped us save money on our bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, easy to install, intuitive to use and it’s saved me a ton of money already. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works nicely with other Nest products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can control the temperature remotely. I am still learning all of the features, but wish that it had an alert to my phone for high humidity in the house. (like when a humidistat takes over the AC system so that mold would not grow..)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostats, looks great on the wall and a I can control it with alexa for AC and Heat, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this product because my wife would get hot in the middle of the night and I got tired of going downstairs to turn down the thermostat and the Nest would allow me to control the a/c with my phone. Then I realized my gas provider gives me $100 rebate for using a smart thermostat. Then I started playing with the features like "Away" and noticed how I was using less energy in the "History" feature that monitors energy use. They say these thermostats pay for themselves in 2 years, but I have a feeling it will pay for itself in about 6-12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install and the learning capability has save me money on my bills after a few weeks already. Great product

    I would recommend this to a friend