Customer Ratings & Reviews

The fact that I can control my thermistat from my phone is fabulious! The nest works great and is very easy to install and operate.

It is fairly easy to install and figure out how it works. It is very convenient as to being able to control it remotely and at the place it is installed. It takes very little space and it adds to the decor of the place where it is used.

I had been looking into buying a Nest thermostat for some time so when CPS Energy offered a $150 credit for purchasing and installing it along with enrollment in their energy savings program, I pulled the trigger. Installation was easy even for me. I'm not one to typically do these home projects but professional installation quotes in my area were ridiculous. Provided instructions were easy to follow and within 20 minutes it was installed and running. Blends beautifully with my home. We're excited to see how our monthly bills will compare to last summer.

We bought the Nest Thermostat a little over a month ago and we're already seeing a savings in energy use. It really does learn our habits of when we're home and adjusts temps based on the temps outside. Super easy to install thanks to the included instructions. My wife loves that she can adjust the settings while we're not at home or in bed. The best thing about the Nest Thermostat is that it integrates with so many of our other devices (Simplisafe, Rachio, and others). I truly believe that we were really missing out before we bought this item.

I had wanted one of these for awhile and finally decided to go with it. The installation was incredibly easy. Nest even has you check compatibility before you begin the install to make sure that everything will work. The "learn" feature of the thermostat is amazing. After it collects data for a week or two of you controlling the thermostat, it begins to automatically know when to adjust the temperature and at what time. It is also very nice and convenient to be able to control the thermostat when you are away. AMAZING PRODUCT!

Super easy to use and install. Plus it looks nice and clean on the wall....

Enjoy our new Nest system. We wave a two story home with separate up & down stairs thermostats. We installed tw nest thermostats. Setup was easy and the nest system learned our daily schedule. Manually setting away / home mode from our iPhone / iPad is easy. Temp adjustments are quick. One screen on our iPhones showing an overview of both is helpful. Detail screens showing usage info was eye opening. I am planning on expanding the system with other "works with nest" and IFTTT products for an overall home energy efficient (lower utility bill) system.

Have not had it quite long enough yet to speak on its energy saving abilities, but overall it was very easy to install without professional help and it is very simple and intuitive to use. Being able to control your home's thermostat from away from the house provides peace of mind and very useful functionality that you will no longer want to live without! It functions very well with the rest of our Google Smart home ecosystem.

This does so much more than a normal programmed thermostat it should be in it's own category. When you are in a cooling cycle it can do things like turn the compressor off early and leave the fan on so you use all of the cooling still stored in the coils. Integration with others Nest or third party products is well done and I really love it. Installation is really well documented and you can do easily do it yourself. Web and Android Applications are well designed as well and create a schedule is very easy. Lot of great features to explore.

Bought 2 of these because my son has 2 systems in his house, and they was his Christmas present. Since he has the heat pump system X 2 we was not sure how to install them because of the wiring and set up needed. He had a trained tech come and with 2 guys doing it the whole job took less than 45 minutes start to finish and they are working great. So if you are working on making your home a smart home they are worth the price.

I usually don't do house work and generally i get it done from outside. But this installation was very easy. There was one wire additional in my previous thermostat and i connected it wrong at first (it was not there in NEST video). Initially the NEST was cooling although it says heating. I called NEST CSR and they asked me to reconnect this additional wire different location. That person was extremely helpful and it got fixed. All the set-up was easy as well and the App works great. So far it is working as expected and am able to control from outside.

Pretty easy to install and setup. Works great and lets me control temperature and settings remotely.

This is by far my best purchase. It was easy to install and works great. The more I use it the better it functions. If you can...buy this!!!

Easy installation! Love the way it looks. Easy to install and easy to use. Great purchase!

Overall excellent product. Works great. Love that I can be anywhere and turn my Heat/AC on/off. I can keep it set low to save on fuel when I'm not home and then turn it up when I'm on my way home. A lot of programmable thermostats you just set the times and temps you want and when you want. At least with this I can adjust it and not have to change my schedules. I love the eco feature that if it senses no one is home it kicks down to 50 degrees which is great if you forget to change it. Lots of other cool features as well. The only thing I dont like is for some reason, I'll wake up every once in a while and it will be pumping out 70 degrees when it's set to 60.

So far so good. Still learning new things about the operation of the unit. Easy installation. Very classy look

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

I love this thermostat. It is easy to use and quick. You can adjust it from your phone as well. The only downside is that it doesn't have a removable battery. My unit wasnt getting enough electricity to maintain the battery and after a year it killed the battery and stopped working. I bought another nest and ran an extra wire to keep it charged and it has been flawless.

Premium build...Well designed interface...Easy do-it-yourself installation... Beautiful looks (imo)... Excellent customer service...

The 3rd generation Google nest thermostats look super cool and easy to use! Easy to install as well!