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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 16,031 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing, it has a feature that allows it to know when you're home or away depending on if your phone is at home that helps save energy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Energy Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my brother bc of it energy saving program with Heat Pump equipment. Also the fbi can't monitor me through this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does wonders to my electric bill. I don’t forget to turn up the air in the morning any more! I recommend to everyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no smarts, just a schedule.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short this app nor the product is very smart. The rigid adherence to the schedule is the largest issue. If I've changed the house temp 5min ago, I don't still want the thermostat to move to the sleeping temp at the scheduled time. The result is I find myself fighting the schedule more often than not and in the inverse I wake up in the middle of the night hot & sweaty for those night I'd forgot to turn the heat down (e.g. after I'd adjusted it after a schedule change). I'm unsure why this smart thermostat doesn't have the feature to return to the schedule after 2-4 hours of me making an adjustment as my last smart thermostat had. Even if we suspect that is a feature covered by a patent surely Google could use that big data it has on me from my Pixel, or my other nest devices to realize I've gone to sleep and that the regular scheduled program can be resumed. Lastly, as many have pointed out here on other comments/posts, the Assistant needs to be able to exit ECO mode in one step. Why should I have to provide the two steps as if I'm performing some unsafe action by removing my house from ECO. The Assistant could simply chime back, "Okay, we've turned ECO off and set the temperature to 66 Degrees". Hope to hear your gripes in the comments below.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jjamesjohnson, thanks for sharing your review. We're sorry to hear that you're experiencing some difficulties with controlling the schedule of your Nest Learning Thermostat. We suggest checking if your Auto-Schedule feature is enabled. The Auto-Schedule feature lets the device learn what temperatures you like and after a few days of learning, your thermostat will prepare a schedule for you. If you prefer to disable it and have your thermostat follow a fixed temperature schedule, you can turn Auto-Schedule off. That way the schedule won’t change unless you make manual changes to it.

      If you need help with turning off Auto-Schedule or have questions about ECO mode, please reach out to our support team and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Especially love being able to control and adjust it from work or anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control my AC from my phone and being able to track how long the AC is active!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any home or aptarment. This product has saved me thousands of dollars in utility bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Nest thermostats so much we have put them in several house over the years. Can control them from your phone while away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one to get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using smart Thermostats for a long time and Nest seems to be the most reliable and quality is always on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. You can see very clearly on the screen when it’s heating the house. And another great thing is you can pair it with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed so in time I will really be able to tell how much I will save. It is nice to come home to a warm house without the heat running all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make gadget purchases that don't really provide me ROI but, this has already started saving me $ on my power bill. WOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart and saves money too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using our NEST for a few months, we can see that this product is saving us money. Love being able to adjust the temperature in the house from our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned my schedule quick. Not a fan of the home or away feature but it did learn my schedule so that I don’t have to touch it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love my Nest! Fantastic product and company!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great! The Nest has significantly decreased my energy usage. It runs my furnace/AC a lot less than my previous thermostat, and keeps my house much more comfortable. I had some small issues getting my Nest to connect to my AC at first, but Nest customer support was great and helped me fix the problem in a few minutes. Fantastic product and company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new house, had a first gen several years ago, and I love how it adapts to our schedule and keeps us comfortable. It really does save us on $$$

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    I have two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can control from my phone. It learns so you don't have to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat!! Doesn’t take long before it learns your habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two Nest thermostats. Installed one upstairs and one downstairs. They work great maintain the house on a constant temperature. A bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great For Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set the temperature of my house while I'm gone so I'm not cooling or heating my house while I'm gone. We even used this on vacation to turn up and turn down the air as needed and on the way home we cooled down our house and walked into a nice and cool house after a long 3 hour drive. Just great to be able to control the temperature and know it when not at home.

    I would recommend this to a friend