Customer Ratings & Reviews

Easy to install and to use. I would def never go back to the same old thermostat

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

We installed ourselves, it’s stylish and has many features. It’s terrific product and connects to internet easily so we can adjust temperature before returning home.

Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

The nest thermostat is great! I like how we able to link the google nest to our alarm system. This is very useful. We would recommend it to anyone who is interested in buying. This also very user friendly.

Great thermostat, easy to use. This is my 4th one I have purchased for different homes.

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

We’ve had a Google nest for over a year now. It’s so convenient to turn up or down the heat or AC.

This is a great thermostat that learned our preferences quickly. Installation was really easy according to my husband. Hopefully it will help us save on our utility bills.

I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

Very easy to use and very easy to setup have had no problems with it would recommend.

Although I am happy with the two nest thermostats that I purchased I was not happy with the nest website, specifically where you enter what wires your current thermostat has and it tells you if the nest will work. Basically it says the nest will work for me (what it doesn't say is that you kinda have to hack it to work) After reading about horror stories online doing it the way nest says to (for my situation) I went ahead and pulled new thermostat wire to both zones and upgraded my zone relay switch box. I only splurged for the nests because after the sale I got both for 400 then I got 200 back from my gas company as a rebate. In the end I paid 200 total for both which was awesome..... then I had to tack on about 40 for new wire and 110 for the new relay box (not to mention hiring a professional to install the box if you aren't the type of person who feels confident doing the work. I did it myself and it's pretty easy, intimidating but easy). I still saved but now it doesn't feel like such a great savings haha. There are cheaper options that do the same thing but nothing will be as cool as a nest. It's definitely a splurge item. If you plan on just buying this and installing it make sure you have at least 3 wires behind your current thermostat and one of them is a constant 24v (this is assuming you are using the thermostat for heat only, heat and ac will require more than 3 wires)

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

recently purchased a home with two HVAC units and had to purchase for the upstairs. works seemingly with the entire google nest system and easy to control.