Customer Ratings & Reviews

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

Great product and easy to install and use. User friendly

This is a great product for those into everything in their home being smart. It's price but I got it for $175 on blackfriday. It's a product that helps make changing the temp in your house more convenient if your at work you can change it or in bed as long as you have your iPhone or smart device. Also looks really nice in the home.

I have a zoned heat pump system, with separate thermostats on each floor. I now have three Nest 3d G thermostats to give me full coverage. They work together like a charm. I especially enjoy not having to go to the third floor to adjust/monitor temp up there -- the app works great. Easy install and easy operation.

This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

Easy to install and setup, looks great, easy to use

Works great. Easy to operate. Links to my Amazon Echo.

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

We have had this over 6 months and we love it. It’s nice being able to change the temp when your bedrooms are upstairs and the thermostat is downstairs. Just go to the app and adjust to your hearts desire! Not too mention it does seem to be much more effeicient than the standard thermostat. All in all it was an excellent purchase.

It looks really nice. Very sleek, seems to work fine so far though it's only been a few weeks. Haven't really used everything it can do.

Great product. Really comes in handy and is easy to use

I have been using NEST products for a long time, and by far the NEST Thermostat is one of my favorites. The ability to control the temp and schedule is a MUST HAVE. I currently live in an apartment and even switched my unit in the apartment with a nest (took about 5 mins to do) and of course I can put the original thermostat back when I leave.

This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.

Love this thing. Just purchased a house 3 months ago and immediately had to replace the ancient thermostat mounted in my living room. Easy installation, took about 10-15minutes. Applied to PSEG energy saving program for $85 return check.

Looked at a lot of reviews prior to purchase. Installed it in about 20 minutes and it was extremely easy to setup. We have radiant heat flooring so looking forward to the learning part but if it heats anything like it cools I'm looking forward to the savings. Awesome features like knowing when no one is home and lowering the heat/air.

Great thermostat and easy to install. They have thought of everything and it comes in the box. I own several properties and I have this on all of them. I like to be able to view them and get alerts. Really easy to setup with the app. They even provide a screwdriver in the box for install.

Love the convenience to change temp settings from anywhere.

We love our Nest. The ability to adjust the AC away from home is great, especially when the summer sets in those 120 degree temps destroy our electrical bill. The smart features are ok, but our schedule is too variable right now for this to be very helpful (when on, the nest tries to predict your schedule and adjust the temp based on what you seem to like - this only works if say every Monday in your life is uniform - ours is not with 2 young kids, variable nap times, activities, etc). You can make your own schedules if you like as well. Set up was pretty easy. I like know tech fairly well, but I am no electrician. Nevertheless, an online video or 2 and we were up and running w/o having to spent 200 bucks on an electrician. If you like, you can have the nest sense when you are coming and going (using GPS on your phone). Nest has a nice program that has our cameras, nest protect (smoke detectors) and nest thermostat all in one place. This is nice, esp when on vacation and checking in on everything. Sometimes I wonder if an Ecobee 3 would be better with its individual room temp sensing technology but overall I like the nest ecosystem so I am happy with the purchase.

Very easy to set up and use! Well worth the money!