Customer Ratings & Reviews

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

Works great. Easy to operate. Links to my Amazon Echo.

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

Love the Nest. Very easy to install and setup. Works great!

Easy to install, works great. Learned my schedule in a couple days.

Easy to install and setup, looks great, easy to use

I would have given this 5 stars if it weren't for the fact that I had to search the web for troubleshooting info during hook-up. It was extremely cold when I installed this unit and turns out it can interfere with the A/C hook-up if extremely cold out. I ended up hooking up heat only for now and will have possibly have to add an additional wire to have A/C wired in during extremely cold months. NEST should add this info to their troubleshooting info. I like the wireless control both from my phone and our Google Home Mini.

We have had this over 6 months and we love it. It’s nice being able to change the temp when your bedrooms are upstairs and the thermostat is downstairs. Just go to the app and adjust to your hearts desire! Not too mention it does seem to be much more effeicient than the standard thermostat. All in all it was an excellent purchase.

Easy to install. Over all a great product. You can sync it up to your phone but not to a 2nd member.

Sleek, easy to use and less bulky than my former watch.

The ability to control the Neat thermostat on the app is amazing. I go on as I leave the office and the house cools down while I commute so that when I get here it's perfect. Highly recommend

It's been a week with this thermostat and I must say it really gets the job done. Nest customer service is beyond impressive. They truly help with any questions about their products. The only thing that keeps this device from 5 stars is that you must manually tell the system to turn off because sometimes it cools the house when your not home. It takes about a week for the nest to pick up on your cooling tendencies and then develops a schedule for your for future uses. This is good but unless you manually tell it your away the nest is constantly working

If I get too hot (yeah, I'm at that time in my life), I don't need to get out of bed to turn down the heat in the winter, or turn on the AC in the summer. I just pick up my phone and control the thermostat from bed. Also, I can do it when I'm out, to make sure the house is at a good temperature when I get home.

So good! Easy to use, and just a great product overall.

Works like a charm. Easy installation is the best part.

I installed this myself with no problems. Got it in winter so was set to heat only. No issues. Spring time running heat and cool mode is a bit harder to get used to the controls. My kids were wanting to set the heat lower and were setting ac to 65. Burrrrr. Much easier to control in one mode only. We are on budget bill so can't say if we've saved any money by switching. I like integration with alexa so you can change setting from bed instead of going downstairs. Also like the nest app to control it when not home.

It worked perfect!! I can now control it from wherever Ingo

I installed my thermostat and noticed my furnace was cycling often. I first thought it was an energy conservation feature in Nest. I then received an email from my thermostat telling me to check my furnace air filter. Sure enough it was dirty. Changed the filter and the furnace quit the short cycles. Its a HVAC tech as well as a thermostat.

Installation was a breeze. It looks and works great.