Customer Ratings & Reviews

Easy to install with 3rd common wire added to my system by electrician. Had a faulty base but easy to troubleshoot and works great.

Was looking for a thermostat that has remote access from a wireless device. This Nest thermostat is amazing, easy to install and setup is a breeze. Above all it looks great "high tech" on the wall as well. Since this generation has also far-sight, it shows the room temperature when "far" from the thermostat or when close by it shows the temperature where it is going to (as adjusted) including the amount of time it would take. It is also a self learning thermostat that keeps track of when someone is at home or not and adjust the temperature accordingly (that needs to be pre-setup). This thermostat also communicates with other Nest products such as Nest Protect (smoke/CO2 detector) as well the Nest-cam. Overall I would say, if you want to convert to a "smart home" it starts with this thermostat. It is worth the investment.

We bought this device about 6 months ago but didn't install it till just about a week ago. I had some help with the install, but it seemed fairly easy to do. This thermostat is full of great features which we are still getting use too. We love the ability to manage it through out mobile phones and the cant get over how nice it looks once installed.

Great looking, operation is simple...just rotate the outer dial. Very easy to obtain info from app. Only negative...it seems to adjust temperature on its own for most economical usage.

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

I've added several Nest products to my home including this thermostat. My main concern was whether I would be able to install myself. The online documentation was excellent and the box even included a screwdriver so no extra tools were needed. From start to finish it took me about 30 minutes. It has a user friendly interface and navigating the set up was a breeze. I love managing the system with the Nest app which enables you to adjust the temperature, set the heating or cooling mode, set your daily temperature schedules, remotely run the fan, view home humidity and review your past energy history. It also reminds me to check the furnace filter. My Nest smoke/CO2 detector synced with the thermostat so if any CO2 is detected, it will turn the furnace off. I like it so much I bought one for my daughter's house!

You will never worry about forgetting to turn the ac off when you're away, because you can easily do that anywhere you are with one click on your phone. Most important is that this thermostat was installed by my 14 year old in less than 30 min.

The nest thermostat is great! I like how we able to link the google nest to our alarm system. This is very useful. We would recommend it to anyone who is interested in buying. This also very user friendly.

Love the nest thermostat. Nice look. Easy to use. Sadly couldn't get one to work with my upstairs unit for some reason but the main downstairs always works great

It's look very nice, to easy to connect and we controlled with celulars and iPads

The thermostat was easy to install and is very convenient. If you are getting other products for a "Smart Home," I recommend buying all the same brand. I purchased a thermostat, cameras and carbon monoxide detector. The app and devices are all very user friendly. I used the backplate in one location and installed a second one in another location without the backplate. Be advised, the Nest video history is available for a 1-month trial. Following your trial period there is a monthly fee. If you prefer not to enroll you can only view real time video (no history).

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

This thermostat is a game changer. I can control the temp of my house from anywhere and scheduling is a breeze. The only issue I had with it was install. Instructions are clear for the most part but when wiring doesn’t match colors wise at that point it’s trial and error. I flipped the breaker as stated to the ac but my air handler still has power to the heat pump. Mistake on my part. Should’ve taken maybe twenty minutes to install but took almost an hour due to popping a fuse. The diagnostics that the nest will give you is bland so there’s a lot of back tracking if any issues come up.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

Most people either love it and there are some who hate it. My experience has mostly been positive, but I docked it one star for the C-Wire stuff. I installed it as per the Video instructions and things went fine. I finally realized after a day that my Heating did not work anymore. My old Honeywell thermostat did not have a C wire connected, and I assumed my nest thermostat would not need it either. Unfortunately it did. Luckily for me the Blue C wire was available, just not connected. After connecting the Blue C wire, things have been fine, other than the Nest thermostat telling once in a while that there is a problem with my Furnace and that it shut down after 10 minutes. Looked up online and checked with few of my friends, its a common complaint from Nest thermostats. For the positives : An App, and the ability to control via voice assistants and remotely as well makes it well worth it.

This Google Nest Learning Thermostat was fairly easy to install and works great! Highly recommend this device.

Sleek, easy to install and makes your life so much easier. Should be in every home