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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 16,030 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy to install, great product, VERY happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a broken thermostat in my home. Installation was as easy as matching the wire colors to the correct notches in the brain and took 1-2 minutes to do. The box has EVERYTHING you need to install it, including a screwdriver and template. We plan to get one for upstairs so that I can adjust the temperature after the kids forget to change it in the mornings before school.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A useful automation tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that we can remotely control just about everything now but the Nest learning thermostat really makes sense. Remotely controlling your air/heating units can save you a lot of money. The benefit of the learning thermostat is that it can learn your patterns and save you money with minimal input. Definitely worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my house automation and has been very useful. Having in floor radiant heat pretty much requires and intelligent control system to operate correctly and this device takes all the elements into consideration for its control algorithms. Heating system has never operated so well as it does now. And being able to lock the controls and control remotely is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. If we add a additional room sensor which will help us to maintain the temperature where we want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new technology. Has one of the best installation instructions I have ever seen and included all tools needed. I wish every product took the time to provide instructions, tools to install. This product was manufactured perfectly to easily install the wires, accommodate all types of installation. Setup was a snap as was the ability to upload the app so I can use with my iPhone or Mac. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a question about wiring, contacted the Nest website and they actually answered in a timely manner. That is a big plus and contacted me a couple of days later to make sure everything was working. Love the thermostat. Like the fact that it will automatically turn down to a set temperature when it senses that no one is home and automatically increases the temp when you get back. Just one of many perks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot stays hot and the cool stays cool. Very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Looks great and modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can control the temp from the app. Easy to use, quick to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Installed it myself. Would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet spot for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat works with my home automation and love the eco system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and how it was so easy to set up and to work with

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great! Very easy to install in home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get operational. Connects easy with my ipad and iphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works Great, Looks Great, Easy to Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install, easy to program, and allows for remote access to turn down heat or A/C. Looks good too. Next step is to link with with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Helps warm and cool the house before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat horrible installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install with my GeoThermal system, and is intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Convenient and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use, and works great! Modern design and convenient functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat...love it!! Was really easy to install Best buy worker said, we would need to buy new wiring to install the nest. Sent a picture of the old thermostat to the nest.com, they sent me a reply immediately telling me it was compatible. My nest is installed with very little fuss and I can lay in bed and turn down the heat when I wake up hot...with my cell phone!! Wish it was a little cheaper in price!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st smart thermostat and it works fine and love this product. This model is pretty expensive but luckily I could get this on black Friday sale and I could buy this and E model (cheaper model) same time. There's big difference between this model and cheaper model. This expensive model has beautiful High resolution screen and metal bracket for wall installation is nice for me.

    I would recommend this to a friend