Customer Ratings & Reviews

This would normally be a 5 star review. However the situation being that it was. 2 years and 2 days after my purchase(considering its a 2 year warranty) the wifi module went out on my previous Nest Thermostat. After contacting support at Google Nest which they do through Twitter, now X, they "regret" to inform me of this well known situation and that the only solution is to go and purchase a new one. So thats what this purchase is. A replacement unit for something that should have been warrantied by almost any other company. Seriously contemplated going a different thermostat route, but because of the unique nature of our heating and cooling on this home and the wiring all done, all I have to do is pull off the old one and plug the new one in and connect to my wifi and go. I decided for ease of use I would do that.

I love this thermostat! I can control it from anywhere from my phone. It has learned my schedule for the most part. It sets to a deferent temp when I'm home and when I'm away. It was a bit tricky to put in. The instructions were for an older model.

I purchased and installed a competitor product first, but it quit working after 2 months! Just hit the same time period with this one and no problems so far. Build quality seems legit. App is simple and easy to use. I turned off all of the learning features and only control it myself. My favorite feature is probably the "far sight" where you can set it to display whatever relevant info when you look at it across the room.

I have already saved money with the programmable thermostat. If I forget to adjust the temp before I leave the house, I can do it from my smart phone. I get a monthly report showing me where I saved money or where I cost me money. It even associates the energy use with the weather. I love this product. I will be purchasing a second o e for my upstairs asap.

Easy to install and looks amazing ..every house needs one!

I love these smart thermostat and I especially love being able to modify the heat or AC in the house prior to my arrival. I can also schedule my typical departures and arrivals, but there are always exceptions to every week. The mobile app is excellent.

I really like the app integration and the control that I have for my heat pump all year round. It was very easy to install. Also, I like the energy programs that you can enroll so that you can save more money participating in them.

Worked as expected. Simple to install and worked great.

This is my 2nd Nest Thermostat, I previously had the Gen2. I replaced a Honeywell smart thermostat in our new home and it's a huge upgrade to that, however it's not a huge upgrade vs the Gen2. The reason I purchased was for the white color ring. Which looks amazing. I also received a significant discount from my utility provider.

A great upgrade for those with first generation Nest Smart Thermostats, with only modest features making it a worthy upgrade from the second generation. I appreciate the larger display as well as the support for 5ghz WiFi. Re-creating an established heating/cooling schedule is a pain though. I had hoped that by now, Google would have an option to migrate existing schedules.

We love our new Nest Thermostat. It was easy to install and even easier to use. It "learned" our routines very quickly. We had to make a few minor "tweeks" to the setting so it would set itself lower when we weren't home as we had the "eco" originally set to 68 and wanted it lower. The only mishap that we had was when we went out of town for 5 days and my daughter "house sat" for us, she kept it warmer and it "learned" her settings very quickly. When we came home, we continually had to adjust it for about a week until finally stayed cooler again.

Google nest learning thermostat does exactly what I needed to do. I love the fact that it can sense when you leave your home and adjust the heat or AC accordingly. The app also senses when you’re getting close to home and can adjust the temperature back to a comfortable environment.

Easy to install using the instructions. Works great

We bought the nest thermostat to help lower our monthly utility bill and conserve energy and it has definitely done the job! We noticed over the last two months that our electrical bill was cut by almost 50% compared to last year. We have become much more observant to how efficient we are with our energy. It was also very easy to install, only took about 10 minutes.

Very good smart thermostat. Easy to install. Looks great

Good thermostat doesn’t need c wire most of the time so easy to install

Simple to setup Easy to use app Money ans energy saving

I needed 3 for my zone jeering setup. Work perfectly. App is easy to use.

Easy to set up if you follow the instructions and don't try to wing it. Third one I've used now in second house. Really easy to use. No complaints. It will learn your habits, and you can set a schedule so you don't have to remember to turn it back when you go to bed, go to work, etc. Adding sensors is a breeze.

The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.