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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 551 Showing 11,001-11,020 of 16,031 reviews
  • Rated 3 out of 5 stars

    Very disappointed in the product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like every thermostat we buy it stop working in year and half. Last time I contacted nest they want me to send them proof a diagnosis done by hvac company. We had so far purchased total 6 units between our 3 homes. Very disappointing after spending all that money we don’t even get 2 years from the product. 2 out of 6 of our units stop working in less than 2 years.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, EdS1. We’re sorry you ran into some issues with your Nest Learning Thermostat. We’d like to investigate and see what went wrong. When you find the time, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Good Quality Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to read and I like the fact that when you go by the thermostat turns on to show the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been hooked up now several weeks and what a difference its already made. App control on smart phone is extremely nice and easy to use. Cant wait to see what it does for our bill!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was easy to install. Can turn heater or off from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and nice looking. If you buy one see if there are rebates available in your area! Will save you money in the long run. Highly recommend. Great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad to have purchased Nest. I have a 3 floors town house and 2 thermostats (lower and upper levels). The thermostats talk to each other stabilizing the temperature. Also the auto-away function saves so much energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted one for awhile. Love being able to access it from my phone while out of house. Customer service is good. They give you all the info you need to make sure you can use this product I'm your home. Definitely looking to get another one for upstairs. You won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our new A/C unit. Wasn't difficult to setup via the Nest app and add additional temperature sensors. Not able to compare to other smart thermostats as this is the first we've had. Seems pretty great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was not easy. Took my husband 6 hours and he’s usually a very handy guy. The NEST blew a fusz in the house too. After a lot of frustration, we now like it and it seems to have lowered our first monthly bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome thermostat that saves you money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Installation took a little time but otherwise it was easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air circulation feature is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature about this I liked was that you can set fan to run for every hour that allows for air circulation through out the house

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 3 out of 5 stars

    Thermostat looks cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool function is ok. Would recommended it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days it learns your habits and just adjusts itself. I like it really cool at night. Not so cool when I shower. Warmer when no one is home. This thing just does it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    useable age is questionable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to install. The thermostat is smart to learn your patterns and create customize schedule. 3stars because it broke down after 2.5 years. Right after when warranty is expired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Jbravo. Thank you for sending in your review on your Nest Learning Thermostat. We're sorry to learn that your device broke down. We understand how frustrating this experience may have been for you. We want to know more details about your concern so we can help identify the cause of the breakdown and help find a better resolution for you. Please contact us on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Moving toward the automated home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By saving some electricity while more efficiently cooling and heating my home, the Nest Thermostat is my first purchase toward helping me automate our home. With all the new integrations between Nest and other devices, I hope to have several devices that will automate and secure my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does what I expected to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool looking, also easy to install. Gives u the ability to control the temp vocally or not from anywhere as long as u are connected to the internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a thank you gift for my parents for our wedding! My mom had been wanting one since they first came out, so I decided this would be the perfect way to say thank you for everything they did for my husband and I during the wedding process. They absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smart heat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this thermostat a lot! It knows to turn on when I come home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I live it. Super easy installation and setup, I definitely would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Learning Thermostat. I love the design and all of the features. It's very easy to control after syncing it with my Google Mini.

    I would recommend this to a friend