Customer Ratings & Reviews

I have a 4-wire connection to my furnace. The 3rd gen of Nest Learning Thermostat will enable 4-wire connection (missing C wire) with no issue at all. You don't need the wire converter to connect to your furnace. Easy to DIY (i spent times watching multiple youtube videos on how to) and it is very easy to install as long as you know how to "switch the circuit off before you do it". Switch off at the circuit breaker panel or the furnace switch on/off.

The Nest Learning Thermostat is now working properly. I had some initial problems with the a/c system after I installed the Nest Learning Thermostat. The problems were due to low refrigerant levels in my a/c unit and not with the Nest Learning Thermostat. Additional refrigerant was added to my a/c system and the Nest Learning Thermostat is working properly. The a/c tech who came out to look at the a/c system said that I had installed the thermostat properly. I had no problem with the installation. I just read the installation instructions that came with the thermostat and I also watched a YouTube video that Nest had which showed how to install the thermostat.

I have been wanting a nest thermostat for awhile but couldn’t justify the price. Found it on sale so made the plunge and got it. Installation is pretty straightforward but if you do run into questions on wiring nest will help you out and have you up and running in no time. Now I don’t know about saving energy but being able to see your usage is a great feature that I use a lot and it will learn your habits. When I’m not home I usually have my system off but when I’m getting ready to head home from work I open app turn on and start cooling. When I get home it’s nice and comfortable. Yes I’m one who isn’t going to cool the house and waste energy when I’m not there. Of course winter months will be a different story. When you leave the house you can set it up to switch to eco mode which is a great feature as well. It’s a great thermostat but it is an investment but I highly recommend it. I also recommend purchasing room sensors as well if your thermostat placement isn’t in the best location.

This is one of the best purchases I've made. I love Nest products! This was the second one I installed after the video doorbell. The wiring on this was a bit tricky and although I did most of it, it wouldn't operate. My AC unit happened to break so the repairman was able to rewire some things and make it work. Basically, I needed a C-wire, so we switched the ground wire for the C-wire. It's great if you are on a routine schedule as it learns your behavior. It looks sleek and works great! I purchased this through the ComEd rebate, so it was an awesome deal I couldn't pass up!

I think this is great and it does indeed learn your habits and turn up and down the temp. Its very helpful. I think it also looks really great

I really like this next thermostat. The display and graphics is great. It is also small and compact, so it looks very good on the wall. The user interface is also great. The installation was relatively simple, especially for someone whos handy. It's smart home capabilities are also impressive, and it's interaction options with other smart devices. It has really good learning features, which is a tremendous help with heating/cooling efficiently. The accompanying phone/computer app is also very handy. Let's you control from anywhere with lots of great customizing features.

I gave this item a 4 because I am not sure yet how this product will affect my electric bill, since I haven’t had it for that long. So far, I love the fact that I could control the temperature of my house while I am away. I also love the fact that it can tell that I’m not home so it adjusts itself to eco mode which is supposedly the energy saving feature of the item. It can also detect when I’m close to home and it then dials the temperature the way I want the house. It also learns my routine and how I want the temperature to be at my house. I haven’t had it for that long and my routine is still off since I have my family vacationing with me for a while. Maybe after everything goes to normal that’s when I could exactly tell the benefits of it on how I could save energy. After all that’s the whole reason why I purchased this product. So far I love that I have the power to control house temperature on my finger tip.

This is the best thermostat out there in terms of performance and design. Looks and feels durable and very easy to use with the Nest app.

Purchased this to go along with my nest security cameras. Had a few issues figuring out how to properly install but once in seems to be working. Looks good and easy to use once installed. Very cool I can control it from my Google nest app.

Easy to install. Looks great and makes room look high techish.

Smooth clear installation instructions, well made product that does what it says it will. Love being able to check on and adjust system remotely from wherever I am.

The Neat is a great learning thermostat. Compared to the standard thermostats this has many more options built in, not including the fact that you can control it in the app from anywhere you have internet service. We love the ease of use compared to other smart thermostats and it just looks great. It’s spendy, but a quality product.

Purchased this unit before Christmas and had it installed and set up in 20 minutes (including painting wall where old square unit was). Once connected to the network, it automatically went out and checked for an update before setting it up. Really enjoy the phone app and being able to see what utility usage has been. Setting a schedule can be done by it learning your expectations or by going into the app and setting it yourself. It really does track your movement within the home and found I needed to adjust the schedule as the Holiday comings and goings are different than other times of the year. Great product and have had no issues with our unit thus far.

I am in love with my nest thermostat! Its was super easy to install & easy to navigate. I love how i can manage the temperature from my phone. Definitely worth every penny.

Great product and easy to install and use. User friendly

This thing works wonders! The auto learning feature is amazing! The ease of using and setting this from my phone is amazing! Super easy install!

I love the Google Nest products. I have replaced all of my smoke detectors and upgraded my nest to this latest version. The seamless integration of all products are phenomenal. My only complaint is the high price of these nest products. For example, each one of my Nest smoke detectors have an expiration date on them. Since it’s recommended to replace your smoke detectors every 5 to 7smoke detectors have an expiration date on them. Since it’s recommended to replace your smoke detectors every 5 to 7 years, the Nest smoke detectors will stop working after that expiration date. This means you have to purchase a new smart smoke detector after the expiration date. It would be nice to be able to send in your existing smoke detectors after they need to be replaced to Google them refurbished for a smaller cost than buying a new one. Overall, the nest thermostat is a great upgrade to any HVAC system and long run will save you money with its smart features.

12/7/17: I have been chomping at the bit to get a Nest thermostat. I thought I would hold off and let them work out any kinks after the first generation. The black Friday sale pushed me over the threshold and I purchased a gen 3 Nest. After 3 weeks of usage: the install was very easy. I purchased the matte white. My only concern about the color is how it will hold up down the road. Will it fade or tarnish? Remains to be seen. As for the setup. It was also pretty easy. The user interface is very comparable to a smart phone. My wife and I are still trying to build up some history with it so it may learn our habits. I enjoy being able to heat/cool the house before either one of us arrive home. It is handy. The app is also fairly easy to navigate. Thus far I still feel this was a pricey purchase even at the sale price of $199. I guess I was expecting a little more wow from the product. Don't get me wrong, I knew what I was getting on paper. Maybe that is the beauty of its simplicity.

So far, so good! We have noticed less stress on our HVAC, since this seems to regulate the system more efficiently. Installation was easy and took 10 minutes with a screw driver and the included parts/instructions. I would definitely make sure Nest is compatible with your home wiring prior to purchasing. The included backing covers up the old unpainted wall that the previous thermostat left exposed. The aesthetics are much more appealing than our old thermostat. All controls are simple and the screen is easy to see in light or dark. I am eager to see how much this will save on our heating/cooling bills.

Install directions were easy to follow. Works well with remote sensors. The home eco settings caught us off guard. It was sent to one phone and when that person was out of town, the air went into eco setting which was default set for 80 degrees. Once we figured out the problem and set the "Away" setting, problem solved. We love the nest so much, we bought one for the upstairs units too. It's really nice to be able to adjust the setting before getting home so the house is at a nice temperature. We are seeing a saving on our electric bill.