Customer Ratings & Reviews

Easy to install and use. Provide flexibility to control home temperature from anywhere. great product.

The setup was kind of an awful experience, I was number 70 in the queue on a phone call and I kept dropping me. However, we really like the app with our new thermostat. It was actually easy to install, just annoying that we had been on the phone for 2 hours trying to find out if it was compatible, because that's what the instructions said to do.

recently purchased a home with two HVAC units and had to purchase for the upstairs. works seemingly with the entire google nest system and easy to control.

This was really easy to set up. It is great to set the temp if you leave and forget to change the thermostat.. Also can get the place warm or cool as you head back from work. Way cool

This thermostat learns my habits so well. I never have to change the temperature. When I leave the house it raises the temperature. When I get home it lowers without me moving a muscle.

Easy to use and very elegant very useful can't go wrong with this one

Thus far I have been very happy with the Nest Thermostat, which replaced a standard 5-2 programmable thermostat. Installation was a breeze, though the smaller profile of the Nest left an exposed unpainted area that was behind the previous, larger thermostat and which needed to be repainted. The Nest learns your standard schedule very quickly, and it is easy to make changes on the go from either the thermostat itself or from the Nest app. I am also a big fan of the "auto away" feature that turns down the heat when you are away from the home (it detects "away" based on a combination of motion in front of the thermostat and (optional) location services on the Nest app). I would definitely recommend upgrading the the Nest, especially if your utility company offers a rebate on the purchase of a smart thermostat.

Great next-generation thermostat. I have so much control and can save so much money on my energy cost with this learning thermostat. It only took me 30 minutes to install and I'm no electrician! I love the history feature and the scheduling.

Most people either love it and there are some who hate it. My experience has mostly been positive, but I docked it one star for the C-Wire stuff. I installed it as per the Video instructions and things went fine. I finally realized after a day that my Heating did not work anymore. My old Honeywell thermostat did not have a C wire connected, and I assumed my nest thermostat would not need it either. Unfortunately it did. Luckily for me the Blue C wire was available, just not connected. After connecting the Blue C wire, things have been fine, other than the Nest thermostat telling once in a while that there is a problem with my Furnace and that it shut down after 10 minutes. Looked up online and checked with few of my friends, its a common complaint from Nest thermostats. For the positives : An App, and the ability to control via voice assistants and remotely as well makes it well worth it.

Positives: 1) easy installation - took me 20 minutes 2) easy to use app and integration to Google Home 3) routines and learning are simple to configure Negatives: None - product has worked perfectly from the get go

Very effective product. Easy to install and operate. Love the app feature.

It started with a rebate offer from Ameren that intrigued me to try this smart devise. I was a bit nervous with the installation, but after watching several videos I felt I could achieve this on my own with limited knowledge of installing anything. I was amazed at the ease of installation, but did have to call in with a wiring question. I was surprised that someone took the call on a Saturday afternoon and walked me through the wiring. They stayed on the phone until the unit worked properly. They even followed up a few hours later which I really appreciated. The mobile app works perfectly. It does seem to be learning my pattern which will save me a few bucks her and there.

Worked as advertised and paired perfectly with the sensor. Now bedrooms feel fresh at night

Love this thermostat. Was difficult to match with my AC and almost returned it after two customer service people couldn’t resolve. Then I escalated it and a Supervisor helped resolve the issue. Their support is in the US and the people are trying their best to help. The system is functioning flawlessly and I can control it from any place in the world. Also I got it programmed so it goes high after we are out in the morning and it drops down just before we come back from work and it drops lowest around 3:00 AM just before my wife is getting her hot flashes. Happy customer. Looking into other Nest products. Pricy but will get their smoke detector and the alarm if they drop the price on this one, camera if they drop the monthly price. Pricy but you get what you pay.

Genius product! Nice look with several selections of trim. Easy to set up once installed. Convenient when you are wanting to remotely turn on air or heat when away and returning home.

I really like this thermostat so easy to use especially because you can control it with your phone and it tells you how many hours you used it

Love the nest thermostat. Nice look. Easy to use. Sadly couldn't get one to work with my upstairs unit for some reason but the main downstairs always works great

This thermostat is a game changer. I can control the temp of my house from anywhere and scheduling is a breeze. The only issue I had with it was install. Instructions are clear for the most part but when wiring doesn’t match colors wise at that point it’s trial and error. I flipped the breaker as stated to the ac but my air handler still has power to the heat pump. Mistake on my part. Should’ve taken maybe twenty minutes to install but took almost an hour due to popping a fuse. The diagnostics that the nest will give you is bland so there’s a lot of back tracking if any issues come up.

You can control the thermostat with your phone. I would never go back to the old way.

The auto out of home and coming back home doesnt work as well as i wanted it to... but it works sort of. All in all, its a decent thermostat, main thing for me is that it was better than whatever i had installed originally.