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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 16,024 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, made my life more easier! I have Airbnb, when not home, I can control the temperature from whatever I’m at! Will highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great themostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, i have to say im really happy with the solid look and design of this themostart, working great and i already see my electric bill went down . Been paying 200+ each month and now only pay 180 some a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat Gives Great Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easily upgraded to the Nest, installing it in accord with online video instructions. They made it simple. It has operated just as promised. I greatly appreciate being able to access it from my iPhone, whether at home or out and about. We are saving energy (and money) thanks to the ease of controls and remote access of this device - and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our new home, replacing the old thermostat. The pure ability to quickly change the temp settings remotely (while inside or outside your home) is just amazing. Even if I'm laying down and notice that the bedroom is too cold or too hot, all it takes is a couple of taps and DONE. Added a secondary thermometer to my child's bedroom and I often use it as a primary directive to automatically adjust the temp settings. This is GREAT! Make sure to use the rebates in your State to your advantage, I got $100 off mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello, lower electric bills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat. The first was actually in an apartment I rented. I wanted my nest leafs back after I bought a place of my own. Installing was super simple, however, I did experience a bit of anxiety when it wouldn’t pull up on my iPhone. As I am learning the best way to interact with google products is to scan the QR code on the device. I quickly come out of my nervous state when the A/C kicked on. In the interim I did request assistance form nest support and ended up not needing the help. I find the eco settings work best for me. Maybe due to not having an android phone, I had better experience working the settings at the thermostat. Dialed it in after a couple of days and it’s doing it thing. Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very good looking and design! Easy to use from the panel and from the Nest App. Also is great to see the history and what triggers savings! Home/Away assist helps to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about a half hour to install with the help of my son reading the app for me, simple install and works great. I really like the way it turns on when you walk near it and shows the temperature . Even better it comes with a nice screwdriver and all hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why didn't i do this sooner!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are incredible. I have 1 upstairs and 1 down. I keep the floor that im not on set to Eco. Before i go upstairs to bed i cut the air on in summer to cool before i get there. Same with the downstairs. Using the app on my phone , i can control the temperature. It keeps me from using any ac/heat in that area until right before im in it. Average savings.. not quite sure but summer ac has run $170. This yr with Nest...$135. On happy girl!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nest thermostat at a prior property and didn't realize how many features it has until I bought a property that had an Ecobee Lite 3. I really like the learning feature so that I don't have to necessarily create a schedule as it can change. It was easy to install/setup, and I like the simplicity of the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think a smart thermostat was going to impress me, but the Nest thermostat did just that. Ease of use, app is intuitive, and everything worked flawlessly. Best Buy delivery was on time, and installation was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this thermostat installed for about 1.5 months now. Installation was easy and its working as advertised so far. I tried a different wifi thermostat first and it just didn't work well for me so I took it back and went with the nest. It's learned my schedule and I live the auto away feature. I never remembered to adjust my thermostat when I was away, now I don't have to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working great with my furnace. I have a two wire hook up and this thermostat uses power from the furnace to keep the battery charged with no extra wires needed. The app interface is good. Installation was easy with plenty of support if needed. Now I’ll know for sure that the temperature in my house is good when I travel during the winter. Has some other good bells and whistles but that was low on my priority scale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improves Wheelchair Accessibility In My Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses a wheelchair and always had a hard time reading and adjusting out old thermostat. With the best learning thermostat she can adjust it from her phone and even when we are away from home. Connected to our google smart home system she can even voice control it. The nest automatically reads when your phone is no longer in the house and will adjust accordingly if you want it too. Installation on out old HVAC system was a snap. I was done in less than an hour. Also BestBuy price matched a Costco members deal I showed them on my phone. All I had to do was show them a valid Costco card and they took care of me. Very happy with this addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase! We can already tell a difference on our electric bill. So easy to use, easy to instill, and a friendly app as well. It’s nice being able to adjust the temperature without getting out of bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Home Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, nice features, easy to install. I had been looking at getting one of these for a while but was waiting as they are a little pricey. I’m glad I decided to finally pull the trigger. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Nest Thermostat makes controlling our heat pump extremely easy and very efficient!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, better compared to others product in market, all options work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to install. No need for tools, tape, stickers or whatever, everything you need is in the box. You also need to know how to turn on and off the breaker for the air handeling unit and thermostat stuff, if not, just shut the whole house down for 15min because that is how ping it takes to install. Although, before buying this make sure your system is compatible. Anyway. Just an amazing product and a must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comes in Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nifty device, it is a learning device and it only takes one day for it to learn what your pattern of temperature settings are. It also recognizes when you leave your home and it automatically adjust the temp to reflect it. I like it because I can adjust the temperature from my phone wherever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of them on Black Friday for our home. Install was very simple and required only basic tools. Love the convenience adjusting temperatures from my phone.

    I would recommend this to a friend
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