Customer Ratings & Reviews

This was our 2nd Nest Learning Thermostat. The first one installed and worked flawlessly. It worked for a few months, so we ordered another. This one came and I followed the same directions, so I was expecting similar results. Well, it turned out, the 1st one had a WiFi chip go bad, so it lost connectivity. Installing the second one was problematic at that point. Ended up calling Google for help. Assistant stayed on the line and walked me though all the steps to get this thermostat working. He then made sure they sent me a new unit with a return label to send the damaged one back to them. New one arrived and after a quick call to Google help again (!), it finally works. Bottom line, even if it doesn't go right, the support available is top notch. The product works as advertised. We like it a lot. The heat has been turning on and off based upon our movements. Haven't had it long enough to calculate the energy savings yet, though.

I completed a lot of research before choosing my Nest Thermostat where the decision to make the Best Buy purchase was a winner! Installed and set one up both downstairs and upstairs in less than 40 minutes. They look great, fun to use, and saves $ right away! If you especially travel or have a second home then a NEST is definitely something to purchase.

We just had a new heating/air conditioning system installed and thought why not purchase this thermostat with the hopes that it will also save us some money. It is very easy to use. Setting up the programs is very simple. The app makes it simple for anyone in the house to adjust. We are pleased with it. We wish we had purchased another for our other zone!

This is well worth the money. There is no programming at all and very easy installation for anyone. This thing going learns your patterns and beginsee setting Temps based on your temp seetings. Another great this is the app is very easy to monitor daily usage and setting temp for a warm or cool house when you arrive home. Very much worth the money will see how much saved over next few months.

User friendly and cool looking with great temp control features.

I have two of these now and they work perfectly, easy to use and set up.

This thermostat works great with Google home. It is full of a lot of different features and easy to operate. I felt that installing it was very easy given how complicated it may seem from the directions videos.

Great thermostat and even better looking. Very easy to install and use.

Works well, and I like the Nest Learning thermostat, it helps to manage the temperature in the house remotely as well as using the app when at home but away from the thermostat. We don’t use a lot of the features yet, but with our new A/C and furnace we may be able to better utilize some of these as our A/C ran 23 hours a day before it was replaced.

Installation is very easy, just follow the video instructions. Display is easy to read and brightens when motion is sensed, so you can even read it in a dark room. Can set heat and air conditioning temperatures and just let it run. Spouse touches thermostat a lot less. Though you may notice it move as it is adjusted using the iPhone from anywhere. Menu does take some intuitiveness to use.

It is a great product easy to use and install works perfect

Excellent product. Well made. Easy use. Easy installation.

Glad I bought this gem. The nest thermostat was easy to install and easy to setup and use. It integrates with Google hub devices very well. It has a wonder and natural feel as you rotate the thermostat. The haptic feedback is something to behold! I would highly recommend this product.

Easy to install for this tech dummy. Works great. Lots of options for adjusting your heating and cooling. Still exploring all the features. Would have liked to have a paper copy of the installation instructions in addition to the online version.

I've been looking at the Nest and purchasing this product for a couple months. I am glad I made the purchase as I know that the Nest will save my household money in the long run. It runs great and you can run it through the app on your phone anytime. If you arent home you don't have to waste money heating or cooling your home.

The installation instructions were easy to understand and the installation was very easy. The basic operation of the thermostat is easy. Did not understand at first how to connect to the home wifi, and had to look online to get better instruction, but did figure it out. The wifi makes it very convenient to change settings without having to go to the unit- I like this feature best of all.

We recently moved and after several years with the Nest Learning Smart Wi-Fi thermostat in our previous home, we just had to upgrade the thermostats in our new home. When wiring your thermostat you may run into an issue with the common wire, or rather the lack of a common wire. The common wire is what is constantly charging the thermostat and without one you may find that the thermostat goes offline to conserve power. I discovered that the builder of our home had tucked the common wire behind the wall as it wasn't necessary for our previous thermostats. Take a look and see if the common wire is there and if not, you might want to consider adding one. With constant power this thermostat is just about perfect but you'll want it connected to Wi-Fi constantly to make the best use of it. We have two of them in our home, one for upstairs and one for downstairs and we absolutely love them!

very good, excellent, ultra intelligent, modern and beautiful designer

I'm not a person who usually takes the time to review products even though I depend on the reviews to buy my items. I'm sort of ashamed to admit that. That being said, I felt that I must review this product. I have installed at least five thermostats previously in varying places and this was by far the easiest. Not only was there a place to go online to ensure the compatibility of my system but there were numerous videos and instructions to follow should I need them. I didn't need anything but the instructions packaged in the box. A smooth setup followed by immediate connection to my wireless and app on iPhone. I've been using it over a month now and I know it has saved me energy already. I am waiting for the next electric bill to truly show usage as I just bought my house. I no longer forget to turn my thermostat up or down when I leave because I now have Nest...and it has learned my habits already. It has a ton of settings but it walks you through it all step by step and it is compatible with security cameras and other things if needed. Highly recommend!

The Nest works great. The obvious features of being to set temps remotely are easy to use. The learning features work, but you will likely need to go in and adjust them from time to time. Reason being, if you adjust the temperature for a one time setting, the learning will see that and auto set that temp at that time the next day. Over time, with a few adjustments the learning works quite well. It is also very easy to set up pre-defined schedules with as many temp changes as you might want.