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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 16,031 reviews
  • Rated 5 out of 5 stars

    Really enjoying my Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that I can regulate the thermostat from my phone from anywhere. So 15 minutes before I come home I can change the thermostat to a higher temp so my house is nice and warm when I get home or turn the ac on cooler in the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Nest Therm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a first generation Nest that worked really well. After moving into my new home I purchased 3 of these units. Works great and I can control them all from one swipe of an app whether I'm at home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST = BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best learning thermostat available. It can do a lot more than just manage temperature. You can tie it with a NEST Protect (smoke alarm) and have it shut down your HVAC system if there's smoke in the house. And lots more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I’ve made to get a smart thermostat. Nest is so easy to set up and use, being able to control the temp from the app on my phone is so nice. The eco mode saves energy and money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works install took awhile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few days in and works well. The install instructions are lacking has to install to the Nest app and then it showed in the Home app. Also testing didn't work I had to quit and adjust the temp and it worked then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must for Every Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Nest thermostat. Being new to full home automation having this thermostat is a must and we can't believe we went this long without one. It will be interesting to see how what if any, the learning feature lowers our bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Eco mode has saved me a ton of money on my utility bill and its so easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the thermostat is easy to use, it helps save money on natural gas. However, the installation is another story. The support website does not mention that for some old HVAC system you don't need to connect a C wire to this Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Reliable and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the features but allows you to control temps. Won’t make you stick to a schedule if you don’t want and won’t tell you what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and compatible with Alexa works cool but I had to return a couple before I got one that would slide good on the rotation. Not as seamless as they should’ve been, manufacturer defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been on my list for sometime to purchase but just been putting it behind thinking a normal digital Thermostat will do. I went ahead and just purchased the Nest and think its a wonderful item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat was 25 years old and decided to get the Nest Thermostat. So glad we did can adjust temperature on my app a big plus when coming home after a vacation or late at night. No more coming home to a hot or cold house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an ecobee 3 and a nest for over a year. Was having issues with the ecobee and knew without a doubt that I was only going to go with nest. They’re a lot easier to program and love how it learns your habits as time goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, very user friendly, has saved me money by being able to alter the temperature from my home when I am travelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't love this product enough. And it makes me want to update all the electronics/services in my home. Love being able to turn up my heater from my bed. And love keeping track of my habits (heating and cooling) and how that affects my utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new home has 2 zones and this second Nest thermostat works beautifully with both my girlfriend and my smartphones. Additionally this thermostat functions with our Amazon Echo so voice commands from the kitchen control the thermostat. Beautiful equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't write Reviews but this is one of the Best investment i have ever did for my home. It pays for itself save money and Energy and convenience of Controlling the Heat and Cool from my Cell phone is awesome A Must buy for Any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a girl thats not too handy in the house and I was able to set this up super easily!! I love it! I haven’t seen much savings yet but I’m hoping it helps as it starts getting our patterns. So far I’m very happy with it

    I would recommend this to a friend