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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 16,031 reviews
  • Rated 5 out of 5 stars

    Replacement thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for a 9 year old Nest thermostat that started having issues. Thermostat works great as expected. The cost is still a little high but average for today's smart thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUNNY PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Bluetooth capability is easy to use. Using my phone I can monitor inside as well as outside temperature at my home. Also control the temperature remotely. Worth the price I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Father's Day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this gift for my father who is technologically disadvantaged. He let me know that it only took him 30 minutes to install but took about four hours for him to figure out how to connect it to his phone, computer, and to Alexa. The only thing that concerns him is the fact that it has an "away" feature - he is worried that the air conditioner will be turned down to low to keep his pets happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first digital thermostat for a central air home. It is really nice and lots of feature. I wish there is option to turn off on the scheduler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure how easy this would be to set up or use..... once installed Very! I can set temp and time it depending on day. Control from my phone at work or Echo when I'm lazy on the couch. I will be purchasing another for my other unit! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it so far. Have not had any issues with it and it was easy to set up. I did not install it but could have if I did not have the technician install when I got our furnace replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this purchase. Product seems to work as advertised, Helps ensure pets are comfortable throughout the day as temperatures change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest thermostat. Simple to install and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scott Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far, no issues except I understand google is not going to continue servicing this product next year. I'm not sure what this is going to mean for continued operation.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Scott. Thanks for your inquiry about the Nest Learning Thermostat. We’re continuing to deliver critical security updates and software fixes for this device. Google commits to bring users the same feature and software support you’ve always had. However, we made the difficult decision to stop support for Nest Secure and Dropcam starting April 8, 2024 but not on Nest Learning Thermostat. Please visit this link to learn more about these changes: https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449 Nest

  • Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By being able to set a temperature range, I have saved money. The house will heat or cool on its own to maintain optimum temperature. This has been especially useful during the springtime when temperatures are pretty erratic. In turn, my bills have decreased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to setup, easy to program, easy to monitor with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a great addition to any home. It’s easy to use and the smart technology works well with an iphone. Looks very clean on the wall. This is the 2nd one I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay the extra, save the headache

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out a different nest for this design because of the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works well on its own or integrated with other smart-home products. Its software and apps are solid and elegant, too, and it does a really good job of keeping your home at a comfortable temperature with little to no input from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it easy to use and saves me time and money.. my housexis always at the right temperature..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. It’s easy to install and just as easy to use. I highly recommend this for anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, works perfect through the app! And also works good with the pods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use this thermostat with our Alexa ... it makes it easy to change & check in on the temp in our home. We haven't really used the "Learning" features of this product yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T Stat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install very simple to use and a well made product. Installation video make it a snap to install. Online support site a Nest that will show you exactly how to wire the new T stat. Great customer support. I am very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy thermostat to control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. Provides my home a smart way to control the AC and heat both at home and through the app while traveling.

    I would recommend this to a friend