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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 16,030 reviews
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install and the learning capability has save me money on my bills after a few weeks already. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! I'm able to set everything from my phone if I'm away from home. I have already noticed the savings in energy costs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like that it has a built in battery. This will require for you to run an additional wire to power the unit. If you dont, the unit will not last the night on a full charge. Once it runs out to battery, the AC turns off and you will have to disconnect the unit and charge it using a USB. Hey Google.. simple fix... create an adapter to be placed between the thermostat and the base that will allow batteries to be installed, or update the unit so that batteries can be installed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, thanks for taking the time to share your feedback with us. We appreciate your suggested feature, and we´re sorry to hear that you are experiencing battery drain issues with Nest Learning Thermostat.

      Nest thermostats get its power from your HVAC system’s wiring. There are cases where these wires can't deliver enough power to support the Nest thermostat's features, then they start draining the batteries and disconnect from your Wifi network. In such cases, installing a common(C) wire between your HVAC and Nest thermostats can resolve the battery drain problem. Contacting a Nest Pro technician to check your wiring and install a common (C) wire is recommended.

      We´ll make sure to pass along the details of your feedback and suggested features to our product team, since we're always on the lookout for ways we can improve our products and services. In the meantime, if you need further help, we're ready to assist you if you could visit our page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, easy to install, intuitive to use and it’s saved me a ton of money already. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostats, looks great on the wall and a I can control it with alexa for AC and Heat, amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest thermostat that I have purchased and installed. It is super easy to install and everything you need for most installations is included in the packaging. I love that the thermostat works with the Amazon Echo and Alexa app. I would highly recommend this thermostat to anyone. It looks high tech too, when mounted without the baseplate trim option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install, simple to use, and makes being more mindful of thermostat temperature(s) a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing this product has been wonderful. I enjoy the ease of using this product. The app is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definately recommend this thermostat because of the ease and convinience of it. And the safe efficency energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! We have seen our bills go down from this smart thermostat. It keeps the temperature in my den just right when I'm hibernating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest and best upgrades you can do for your home. The install was super easy and running through the app is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest learning thermostat is the ultimate innovation in heating and cooling plus the wi-fi capability lets you adjust your temperature from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. Once it was installed it was no problem learning how to use it. I'm so glad I've made this change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all around, definitely reduces costs and much more convenient than traditional thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying these thermostats, I bought two of them. Works great. Easy to configure and app controls are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Nest thermostat.Just have to remember not to touch the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roughly 10 years ago I put in a very advanced Honeywell system and Steam Humidification system. When Nest came out, i was very enthusiastic, but then discovered that it couldn't control my humidifier. So I have been waiting. With the recent round of rebates I decided to try - and yes indeed it does control my Humidifier. But now it is wait and see. I can't specify an actual percentage for the humidity on the granularity that I previously could. I don't see an option for Frost control - where it will adjust humidification based on outside temperature. The previous system also had three sensors in the house, whereas the Nest relies on itself and its Cloud data. I like the integration with my other devices and trust that it is using the data from all 9 Nest Smoke Detectors to really confirm when we are home and when we are out - but time will tell. Hoping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good. Could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super easy. The setting up once installed is a different story. I’m still learning how to get the most out of it. The app is nice but the Away feature doesn’t always seem to work. I’ll update this review once my new energy bill arrives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my second nest purchase and I love the easy installation and the friendly app. Can't wait until Nest comes out with an app for my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks awesome on the wall, & really starting to "know" my habits. Starting to look into their other products based on how awesome this is.

    I would recommend this to a friend