Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 16,030 reviews
  • Rated 4 out of 5 stars

    Nothing is perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive but still on/off glitch with inability to override manually. Remote control via appt. is convenience and works well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Vertrauensmann, thanks for the feedback you provided about the Nest Learning Thermostat, and we’re glad that you find it intuitive, and that it works well in the app. We’re sorry to hear of your experience with inability to override it manually.

      Your thermostat must be set to Eco, Heat, Cool, or Heat • Cool mode to change its temperature. To change the mode, tap Temperature mode Heat Cool mode and select the one you want. From here, you can manually adjust the temperature two different ways in the app:
      - Tap and drag the dial clockwise or counter-clockwise to increase or decrease the temperature
      - Tap + or – to increase or decrease the temperature 1° at a time.If your thermostat has a temperature schedule, the temperature will change for the upcoming temperature in the schedule.
      If your thermostat has a temperature schedule, the temperature will change for the upcoming temperature in the schedule.

      Or you can manually change the temperature using the thermostat display. When the thermostat is on and shows the temperature screen, turn the ring clockwise and counterclockwise to increase or decrease the temperature.

      If you think that your Nest thermostat has unusual behavior, please get in touch with us whenever you have time and we’ll gladly help you the best way we can: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Updating my home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to really get to try this to it's fullest potential. My AC is not working, so. But I love that it lights up at night when you walk by it. It was really easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, sleek look and love all the features. Work with Google Home and easy to use App. As promised, love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live the nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat. We had to add another ac unit to our upstairs area and it allows us to turn on and off as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so smart. I will never go back to old school Honeywell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous, easy to install and easy to change setting from phone and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts when I bought the nest learning thermostat. I am now very impressed on how it learned my patterns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great but pricey thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the NEST to work with my gas heater and electric conditioner so my wife, who is loosing her sight, can control the temperature with Google mini. Works very good, but you do have to address Google in the proper way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, everything I expected from this product was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I enjoy it so much and I love so much me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from programmable thermostats. I installed them myself in under 15 mins and a snap to add to the house wife, App is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the fact that they made it easy to confirm that Nest would work with my system. Installation & programimg super easy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love nest thermostat. Can control from anywhere on my smart phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install with all the tools necessary to do the job. Works as expected but requires a working wifi signal and power so not sure what happens when the power goes out. Can't really tell how much savings have resulted. Changes in patterns fur go the Pandemic have ruined the ability to compare with last year. My utility provided a generous rebate which made this affordable, otherwise I probably would not have made the change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get ya a Nest!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, love being able to control my thermostat from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use and to control. helps us to save energy and money controlling the temperature through our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is the best product that you can add to your home when considering smart products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Nest Thermostats and I am very happy with them. They are very easy to use, with large numbers that are easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It looks great and works perfectly. I love how I can lower the temperature from bed using my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and nice to look at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these from the rivergate store and so far we have not had any issues with them . Not sure of the savings yet.

    I would recommend this to a friend