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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 531 Showing 10,601-10,620 of 16,031 reviews
  • Rated 4 out of 5 stars

    will save you money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but pricey, but you can get a rebate from most utility providers. easy to install on most systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably great in its simplicity. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simplifying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works well with various devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and set up beautiful interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait So Long???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contemplated purchasing these thermostats for my home for about 2 or 3 years. Now that I purchased 2, I ask myself, "why did I wait so long?" Honestly, the price is why I waited so long, but now that I have them I love them and truly feel like they will end up paying for themselves in the long run (through saved energy cost).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Saving me more money than I used to pay for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ac thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    %100 excelentissssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool. I can turn my ac on and off with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exlente I can control my central air since I want this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. I have a short rental I use this for and it has saved me hundreds in the first year alone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and ready to use in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great my whole family love it. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised easy to install...took 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She loves it. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can control the temp of the nest from anywhere..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google stat....Learn to speak to its own product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new furnace and air unit and this purchase made sense at the time. It does the job it's supposed to do but getting ALL the features to work properly is another thing all together. The "Smart" and "Learning" aspects have been suspect. Granted, over the past three months I have been on an unstable schedule so it doesn't know what to do. I have it programmed by time so that does it's job. Google voice is where my problems start and end. They don't seem to speak the same language from time to time. I'll have Google tell me it can't adjust my thermostat, because "it is in eco mode", as it's changing my thermostat. Which just tells me Google doesn't know what it's doing. Then there is coming home to a very cold house because the preheating isn't working. Supposed to work off my location and after telling Google we are heading home, it's supposed to up the heat when we are about 15 minutes away. Nope. So I scheduled the stat to do it automatically. No different than my old programable stat. For the price I paid I expected more. I'll go back to fiddling with it to make sure I'm not the dumb one in the equation. I also go back to a normal schedule so maybe things will settle down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product and easy to operate an use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the money saver. Everyone should try this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to use the app to control it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest is GREAT! Support is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, Review is 1 star because 24/7 support is not 24/7. Still waiting on a call back and email response. Phone call disconnected after being on hold for 25 minutes. Now, as for Nest, it truly was quick and easy install. My issue was a blown 3A fuse in my HVAC system giving a E74 fault code for no power. The Nest data had me doing all kinds of steps to resolve before saying I needed to contact support. Well, house dropped to 56 degrees over night so I couldn’t wait. Busted out my HVAC manual to decipher an LED status code on unit which directed me to a fuse blown. Replaced fuse for $3 myself and Nest working great with Alexa and Siri across all my devices. Bottom line, unit is great, works well, looks nice on wall. I’d recommend it. If you ever need support, hopefully you’ll have better luck. It isn’t 24/7 unless they count the application with troubleshooting steps as “support”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had when reaching out to our support. Our phone support is 24/7 however we're experiencing an influx of calls due to new installations and the changing seasons, so there may be some hold time before reaching someone. Nest