Customer Ratings & Reviews

Once we got power issues in our house worked out it has worked perfectly. Easy for everyone in the house to use

Very easy to self install. The copper was beautiful on the wall and a major improvement to the broken white thermostat I had when I moved in.

Still learning, but install was fairly easy. Wiring on old thermostat was different but once I figured out where wires went, its been working well.

Great product and very reliable. The nest keeps your home nest cozy and warm and ready without any hassles.

This is something I should’ve bought many years ago. It was so easy to install and works effortlessly. Every time I leave the house it adjusts the temperature to save money. When I return, it says the temperature to what I find comfortable. You can read reports about your energy use and control as much or as little as you want with your phone. Definitely recommend.

Easy to install. Looks sleek and great. Functions great with Alexa once you get it setup. Quirky at first. Have to disable a couple of times.

I love everything about the thermostat it works wonderful they need to have a probably a tire compatibility with wireless AC I guess and also the learning thermostat portion isn't really learning it really just pays attention to when you change the temperature and then start scheduling at according to that it would be nice if it learned that you change the temperature to what the temperature is outside and learned that when the temperature outside changes to something that you would be changing the temperature up and down at learn from that instead of going from a schedule of when you change the temperature outside of that it's perfect but there is just a little bit of room for improvement there

The product is beautiful and easy control. a good product but expensive! sometimes have problem with google assistant

Hangs down to Google and their amazing product! I love the quality and their designs! Works perfectly at my cozy home.

Easiest set up I have ever seen. I had one simple question and used the Chat service from the setup on my phone and received immediate and outstanding customer service. It was easy to program and engage. All said, my 12 year old daughter and I had this thing installed and working in less than 30 minutes. On another note, BB dropped the price the week after my purchase and I contacted via the online chat service where they refunded the difference in a matter of minutes. This has been my favorite purchase in a really long time. I recommend for anyone and everyone!

I love this thermostat! It is so easy to use and being able to adjust the temp remotely is amazing.

This thermostat works like a champ! Learns my behavior and is constantly adjusting and making changes based on my usage.

What a great way to control the HVAC in your home. I love that it learns my habits for what temperatures I like and that I can pull up the app and view when the heat/cool has been running. NEST has done a wonderful job and I was extremely impressed with the thought put into what was included with the thermostat. Not only did it have the standard things like the thermostat, installation instructions and mounting equipment, but it also had a level, screw driver and a cover plate to cover where my old thermostat had been painted around. I would highly recommend this thermostat to anyone.

Easy to use. Love being able to adjust temperature or turn on and off when away from home. Overall look very sleek and appealing.

Love it. Works great, can schedule, control from my phone, everything.

1st this would if gotten 5 stars easily had it not been for the faulty software that started up at month 2. Very strange but something Google has been extremely good at giving you a replacement for. Also Best Buy since in the holiday return policy they literally took it back with no box and only the main unit since the rest was still on my wall. I took the new one home, stuck it in the plate from the other and it was working 2min later. This thermostat is absolutely amazing and looks gorgeous up on the wall. The directions, as with ALL Google Nest products, are so easy to install, makes you wonder why everyone else for so long have made things so difficult. I am highly impressed with all Nest products. Buy this you will not regret.

Kind of a pricey little thing, but looks pretty cool and I wanted for a sale. Certainly a nice visual upgrade from the old thermostat. Features of the app are very nice, it's wonderful to be able to adjust the temperature in the house without having to go up to the thermostat. You can set a schedule like your old thermostat and get some nice new features like -- lock the temp & heating/cooling history.

Have purchased several of these devices for my company. When they work- they work great. I have had issues with a few of these thermostats not being compatible with what is listed to be a compatible system. Just be careful when purchasing one and make sure your system is compatible.

This nest thermostat is absolutely one of the best things I’ve ever purchased. Easy to install, easy to use. Five stars all the way

This was my second nest thermostat purchased. I know have replaced both in my house. They work great and love the online ability to monitor and change via the app.